customer em

Smooth experience

wonderful experience

While I found the course content for the four courses I purchased (Agile PM Foundation & Practitioner, APM MQ, and Scrum ABC) to be generally well-paced, tailored, and helpful, I encountered several significant issues that detracted from my overall learning experience.

Firstly, I was not explicitly informed that the course subscription was limited to one year. I had assumed, similar to platforms like Udemy, that course access would be perpetual upon purchase. This misunderstanding caused considerable stress and ultimately impacted my ability to complete the courses within the allotted timeframe.

Secondly, beyond the course materials themselves, I received minimal support. While I appreciated the monthly check-in calls regarding my exam readiness, I did not receive any additional assistance, despite having raised concerns about my workload while balancing university and employment, a situation I had made clear to Learning People from the outset. I feel a more thorough assessment of my capacity to manage the course load would have been beneficial.

Upon discovering the impending expiration of my subscription with only one month remaining, I contacted Learning People. The sole option offered was a three-month extension, which proved insufficient as I was heavily focused on my dissertation during that period. My request for a partial refund, given the circumstances, was not granted.

In addition to the issues outlined above, I was also promised post-training support with LinkedIn profile revision and job placement assistance. These promised services were never delivered.

While I acknowledge the quality of the learning materials, the high cost of the program, coupled with the limited subscription duration, lack of adequate support, and unmet post-training promises, makes it difficult for me to recommend Learning People. I believe it is crucial for prospective students to conduct thorough research and fully understand the terms and conditions before enrolling in any courses. My experience suggests that the primary focus of Learning People is on course sales, rather than comprehensive student support and success.