Harajuku Streetwear Reviews 166

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars
Verified

The quality is lovely and even though the stitches haven’t fully softened yet they don’t irritate me at all. Would recommend to anyone who likes the look of stitch work. 10/10 I ordered a EU medium... See more

Rated 5 out of 5 stars
Verified

The items were a 💯 fit (shoutout to the ones responsible for the measurement/size recs) and really great quality. When one item didn't show any delivery progress, it was easy to get into contact wit... See more

Rated 1 out of 5 stars

EDIT: THIS IS A SCAM -STAY AWAY. CHEAP DROPSHIPPING FROM ALIEXPRESS THAT CAN*T EVEN DELIVER A PACKAGE. I ordered a month ago and they're unable to deliver. Seems like it's just a dropshipping comp... See more

Rated 2 out of 5 stars

This is a dropshipping business selling clothes at a marked up price, likely getting them from some chinese supplier. I bought a few items, quality varies between them, and there was misspelled text o... See more

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Company details

  1. #207 of 453 best companies in Clothing Store

Written by the company

Harajuku Streetwear is a multi-brand fashion retailer specializing in Asian Street Fashion. Our mission is to bring reliable high quality styles and pieces from various countries and cultures in Asia to the rest of the world. We work with emerging designers and brands from all over East Asia to bring you collections inspired by the various cultures to showcase the rich history and style that is unique to Asia.


Contact info

4.0

Great

TrustScore 4 out of 5

166 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

I wondered “why” my order was taking so…

I wondered “why” my order was taking so long…turns out my delivery address is a business/architectural office/only open Mon-Fri 8:30am-5pm. Once the delivery service was notified by Harajuku Customer Setvice, it was delivered IMMEDIATELY-! THANK YOU/! LOVE THE DRAGON HOODIE AND ORDERED ANOTHER-! Will most likely order a Phoenix one, next-!!!!

December 12, 2024
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Rated 1 out of 5 stars

Unfortunately a scam like any other

Unfortunately a scam like any other. £200, luckily AMEX refunded me without questions.

Be careful. They have a Customer Service line which seems to be just set up to keep the scam going and delay challenging of any scam transactions. I would advise to stay away / not fall for their CS telling you "the item is on its way".

December 8, 2024
Unprompted review
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Rated 4 out of 5 stars

harajuku streetwear

I have received my package and it is perfect! It's a hoodie and it fits so nicely!! I was initially annoyed of how long the wait was, but I'm really glad I got the product! I will like to buy more of their product in the future!

October 24, 2024
Unprompted review
Rated 1 out of 5 stars

Its a drop ship scam

Its a drop ship scam. Simple as that. All the positive reviews are bots or paid. Dont be dumb. Its just ali express with extra steps. Scam scam SCAM

September 4, 2024
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Rated 5 out of 5 stars

Gave it a second chance and love my order

I ordered the Mentmate Wide-Leg Lounge Pants and didn’t have very high expectations bc of the quality of a previous order, however, these pants did not disappoint! The quality was great, and I loved the style; the fabric had a good weight and was flowy, and doesn’t seem to wrinkle very easily. It was a little long bc I am barely 5’ tall, but after washing and tossing it in the dryer for a bit, it shrank to just the right length - inseam now is about 26.5”. I’m 100 lbs and ordered a size S. I received my order within 2 weeks.

August 15, 2024
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Rated 5 out of 5 stars
Verified

excellent customer service

The items were a 💯 fit (shoutout to the ones responsible for the measurement/size recs) and really great quality. When one item didn't show any delivery progress, it was easy to get into contact with customer service. I got updates on regular basis. The problem was solved soon after 1st contact. I'll order again for sure. THX Harajuku-Team

May 5, 2024
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Rated 1 out of 5 stars
Verified

Probably wouldn’t buy from here again

Probably wouldn’t buy from here again. Bought a hoodie for about £70 it came and was such bad quality and smelt so badly. I can’t even describe how bad quality is. I Tried to do a refund but due to there refund policy you need to email them to get a refund and you got to do it in 14days. They never respond to you !

February 3, 2024
Rated 5 out of 5 stars

Jen is the Best

Jen from Harajuku Streetwear Support was extremally kind, professional, and made sure that I was more than content with my issues.

I sent my hoodie back for an exchange since it was too small. Then Jen helped me throughout the entire exchange process from start to finish. There was a point where a tracking number was misread or wrong but Jen helped made sure that my item was being processed.

Currently it is on it's way to me and I am very happy with how Jen handled everything.

Wonderful customer support!

February 27, 2024
Unprompted review

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