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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers appreciate the brand's unique style and the quality of the clothing, particularly the jeans. Many customers receive compliments when wearing the brand. Some reviewers highlight the good customer service and fast shipping, while others praise the fit and comfort of the clothes. People also mention the attention to detail in the designs and the overall shopping experience. However, some consumers report negative experiences related to orders, delivery service, and refunds. Reviewers have experienced issues such as lost packages, long delivery times, and difficulties in getting replacements or refunds. Some customers have also expressed dissatisfaction with the quality of certain items, noting issues with stitching and wear after only a few uses.

Based on these reviews

Rated 3 out of 5 stars

I ordered the black refective cargo pants i was very happy with them however the customer service is terrible short blunt replies thst where no help and just excuses i know there is covid right now bu... See more

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Rated 3 out of 5 stars

Really dope clothes but the quality is really not that great. I ordered a pair of their "Black Reflective Trackpants". I've worn them maybe 4 times and the lettering on the knees are already getting h... See more

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Rated 5 out of 5 stars

The outfit was exactly what I saw n its fit ok just the jacked the sleeve was long so next time I know I got to buy the jeans xl and the jacket in large so the sleeve fits better...but over all good b... See more

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Rated 5 out of 5 stars

I'm completely obsessed with the Flowers Denim Jeans! This isn't my first time shopping with Guapi, but by far, my favorite purchase. Not only was I complemented nonstop, but the pants feel great! The... See more

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Rated 5 out of 5 stars

Probably my favorite pants by far! Track pants and cargos are great quality! Have a nice collection of my favorites...not to mention customer service is great! If you need a little extra DRIP, this is... See more

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Rated 5 out of 5 stars

GUAPI GUAPI GUAPI!! What can I say, such a luxurious brand in every accept!! The customer service was also great and satisfying. THANK YOU!!

Company replied

Rated 5 out of 5 stars

Is the best brand I’ve ever wore. The quality is so dope the pieces getting better than better and definitely Guapi will be one of Most successful clothing line ever! Love

Company replied

Rated 5 out of 5 stars

Great quality clothing.I didn't have to wait a long time for my items to arrive.I needed to exchange a item and I did not have a issue at all the Guapi company communicated with me daily until I was s... See more

Company replied

Rated 5 out of 5 stars

These jeans are fire, I will be getting some more asap, they had me looking like a million bucks for sure.

Company replied

Rated 5 out of 5 stars

The quality of the pants is A1🔥🔥🔥. Everyone should experience the quality of these Dope ass clothing. I will be on the website regular 💪🏽

Company replied

Rated 5 out of 5 stars

Quality ain’t to be played with A1! Joggers go alot harder than pictures also had a item out of stock I purchased and got them swapped hassle free! Fast delivery to UK!

Company replied

Rated 5 out of 5 stars

Yo, what’s up everyone. So, as you all are, currently; I ordered some stuff from the Black Friday sale on November 30th and had to wait almost three months to receive my items. FedEx dec... See more

Company replied

Rated 5 out of 5 stars

You won't come across a better net-based brand. The clothes being sold is of the highest quality, you always get help to find what you're looking for and everything at a great price. 100% safe, 100% w... See more

Company replied

Rated 5 out of 5 stars

Bought the fusion hood and jeans almost a year ago, fire stuff, still in my frequent rotation

Company replied

Rated 5 out of 5 stars

Guapi is a excellent brand, I love the choice of pieces and quality weighted, the uniqueness of each piece the professional feedback from customers service the shipping process is expeditiously simple... See more

Company replied

Rated 5 out of 5 stars

We are official retailers of Guapi, Products are amazing and top tier customer service

Company replied

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Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

We believe there is strength through unity and intend to shape the world around us – not be shaped by it.


Contact info

3.4

Average

TrustScore 3.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 month


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Rated 5 out of 5 stars

Mr Fancy Pants in the house!

I work at Trader Joe's and our dress code requires certain shirts or hoodies, but leaves it up to us to rock styling pants. I've actually got a reoccurring gig to DJ at Trader Joe's (I'm a 20+ year Turntablist that still enters the DMCs), and I do it under the name: Mr. Fancy Pants... So you're getting this upcoming review of Guapi from Mr. Fancy Pants himself folks! Behold:

Guapi has by far the best pants I've ever owned. Their quality of fabric and their style is unparalleled; I just received their spiked leather pants and they're literally the most amazing pair of pants I've ever seen. I've purchased a handful of their other britches, and they are all super bitchin'! Their cargos decked out with mad pockets are incredible. Their stacked denim is extra long and bunch up at my calves very nicely, even for my towering 6'6" person. I'm holding tight for the SUPER stacked denim I've ordered, I see that style as being the new-new of baggy.

I rock all these at work, probably the most high-traffic store in my county, and can fairly accurately say, I am the best-dressed lad (waist down) in my county, if not the whole state.

Guapi had an incredibly generous sale for the New Year and I ended up paying $54 on a pair of $170 trousers! So their sales are slay as well.

I also wanted to say Guapi sends everything in excellent time, shipping their wares and managing to have them arrive at my door usually within a week to a week and a half.

So if you want to get the best pants in the business, take the plunge, and spend a few extra bucks on these bad bois- you won't regret it!
- Mr. Fancy Pants

January 24, 2024
Unprompted review
Guapi logo

Reply from Guapi

Thank you for your incredible review! We're thrilled to be part of your unique style journey, and your enthusiasm for our products, especially the spiked leather pants, truly warms our hearts. We're honored and appreciate your kind words about our shipping speed and New Year sale. Looking forward to being a part of your continued style adventures!

Rated 2 out of 5 stars
Verified

For a $120 pair of jeans there was a…

For a $120 pair of jeans there was a lot and I mean A LOT !! Of loose threads I even had letters written on the pocket for some odd reason they also have a very fishy smell they are nice but not for the price MIND YOU THEY CAME THIS WAY BEFORE ANY WEAR !!

January 11, 2024
Guapi logo

Reply from Guapi

In addressing the concern about loose threads, we appreciate your perspective. While we meticulously craft our products with great care, it's important to note that occasional loose threads may occur through normal wear and use.

Rated 1 out of 5 stars
Verified

I recently ordered two pairs of jeans…

I recently ordered two pairs of jeans and one pair was out of stock I’ve been trying to get my credit to apply to another pair of jeans but I can’t get in contact with customer service in order to make it happen I’m seriously irritated by there lack of communication and there time it takes to respond to my messages I just wanted another pair of jeans and the credit to make it happen I ordered them for an event and now I’m just at a lost with it there service is unacceptable

January 9, 2024
Guapi logo

Reply from Guapi

We have successfully delivered the package to you and processed a refund for the other item. However, we haven't received any further communication from you. Consider this issue resolved.

Here is the tracking information as proof of delivery: https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9434611206217315139165.

Rated 5 out of 5 stars

Jessica wells was really helpful with…

Jessica wells was really helpful with my order thanks to the Guapi team great clothing brand

November 30, 2022
Unprompted review
Guapi logo

Reply from Guapi

The Guapi team is grateful for your support, and we're thrilled that you find us to be a great clothing brand.

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Rated 3 out of 5 stars

Ordered the Uzi jeans

I'm glad that gaupi was able to rectify, the exchange for the correct size, the quality of the jeans were good, good material,

October 17, 2023
Unprompted review
Guapi logo

Reply from Guapi

I apologize for any inconvenience you've experienced. We've sent the return label to your email address. Please check your spam folder if you haven't received it, and if you can't find it, kindly let us know, and we'll resend it promptly. We're committed to resolving this issue and ensuring you have a satisfactory experience with us. Thank you for your patience.

Rated 5 out of 5 stars

I want to take the time to let guy's…

I want to take the time to let guy's know that I love my jacket and pants the quality is over the top and the shipping was super fast you guy's did a great job on this outfit and hopefully you make it in Black keep up the great work 👍🏾👍🏾👍🏾👍🏾👍🏾

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Guapi clothing is always high quality

Guapi clothing is always high quality. I'm an entertainer so my look is very important, and I always trust guapi clothing to style my biggest venues. Highly recommended if you want that celebrity designer look.

September 1, 2023
Unprompted review
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Rated 5 out of 5 stars

I am a very satisfied customer

I am a very satisfied customer. I now have four pair. The quality along with the creativity of the jeans are always on point. They’re extremely eye catching and they always get me looks when I step out. Shipping is fast and they have great customer service. I’m sure pair number five is right around the corner!

August 11, 2023
Unprompted review
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Rated 5 out of 5 stars

Great premium jeans

Great premium jeans , fit true to size , very comfortable and stylish. I was very impressed with the quality of their jeans. I love them

August 5, 2023
Unprompted review
Rated 5 out of 5 stars

Guapi always do it RIGHT

Guapi is one of the most amazing brands I have ever come across. With unique jeans, joggers, and cargo pants they offer a very unique experience making most products 1 of 100 and giving away collectors card, reflective tags, and stickers. The details on all of their products are very unique and tailored perfectly to the collections they are apart of.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great clothes

The jeans are stylish and they set the trend every time.. the materials and construction and of excellent quality.. very comfortable to wear

July 12, 2023
Unprompted review
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Rated 5 out of 5 stars

pants are amazing

pants are amazing, im very skinny so they fit like a glove and look amazing, worth the price those were my 2nd pair i have ordered will be getting more. would love an opportunity to share guapi in houston a lot of people do not know of the company. i will always recommend

July 11, 2023
Unprompted review

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