Company activity

Updated 12 hours ago

This page gives you a detailed overview of how Guapi has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: September 2020.

Hasn't confirmed company details yet

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Trustpilot has no recent records of Guapi asking their customers to review them.

Review sources

Where reviews have come from for the past 12 months

Organic

24

Verified

0

Invited

0

Redirected

0


Total reviews from the past 12 months

24

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Guapi got its reviews in the past 12 months

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Dec-FebMar-MayJun-AugSep-Nov

New reviews by star rating

How many new reviews (distributed by star rating) Guapi got each month in the past 12 months

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Dec-FebMar-MayJun-AugSep-Nov

Reply behavior

How Guapi replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 month or less.

  • Has replied to 78% of their negative reviews.

Guapi’s flagging activity

How frequently Guapi flagged their reviews in the past 12 months

What's a flagged review?

  • Guapi may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Guapi selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Guapi flagged 16 of their reviews a total of 22 times.
  • 75% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

0

0%

2-star

0

0%

1-star

16

100%

* Data doesn’t include the 1 flagged review that Trustpilot is currently investigating.

What happened to the 16 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

12

Reviews removed from trustpilot.com

4

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Guapi

12

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

4

Reviewer didn't resolve the breach of Trustpilot's guidelines

0