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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the products, highlighting their high quality and the fact that they arrive in excellent condition. Consumers also appreciate the fast and efficient delivery service. The ordering process is described as easy and straightforward. People have also expressed their satisfaction with the company's order management. In particular, reviewers appreciate the customer service, even though there are mixed opinions about it. Some reviewers highlight the helpfulness and quick response of the support team, especially in resolving issues and providing replacements.

Based on these reviews

Rated 5 out of 5 stars

The products are excellent, and the customer service is amazing! They reply to emails immediately, no matter what you ask, and always find a solution to any question or issue you have.

Rated 5 out of 5 stars

I’ve used GT Omega on many occasions without any hassle. I currently use the GT Omega prime cockpit with the inertia bucket seat and the stand alone quad mount Highly recommend them

Rated 5 out of 5 stars

Recently ordered a GT Omega Prime Lite frame which Im absolutely delighted with. Super solid great looking cockpit with no flex at all. Delivery took 12days from Glasgow to my address in Hungary b... See more

Rated 5 out of 5 stars

Very happy with the purchase from GT Omega. it was listed as re-conditioned, so was a great price. it looked brand new when arrived. Shipped securely and arrived on time. Thanks

Rated 5 out of 5 stars

Great site and company, lots off great stuff and offers, quick service: they used DHL who are pretty consistently the best couriers. Might be niche stuff but I would recommend to anyone with a growing... See more

Rated 5 out of 5 stars

Great experience dealing with GT Omega. I have purchased both the prime lite and recently upgraded to the prime rig, I have also just upgraded to the prime adjustable pedal and seat plates, absolutely... See more

Rated 5 out of 5 stars

John & Thomas Mc were absolutely incredible with helping me fulfil an order I was having trouble with. Even through the Christmas & New Years rush they were still happy to help out with an issue most... See more

Rated 5 out of 5 stars

I have the Apex Wheel Stand from GT Omega, it is sturdy, well built, easily adjustable and accommodates both my Thrustmaster TMX Wheel and my Simjack UT-P3-H3-DB Pedals despite neither being "official... See more

Rated 5 out of 5 stars

GT Omega offers superb quality products for all your sim racing needs. All my orders have been delivered fast and any e-mails answered within 24 hours or usually much less. Now the proud owner of a... See more

Rated 5 out of 5 stars

I ordered from GT Omega knowing the item I wanted was on preorder. My order came sooner than expected, was well packaged and everything was in great condition. Throughout the process I received ple... See more

Rated 5 out of 5 stars

Purchased the Prime Lite-R frame and some mouse mounts from GT Omega. In my opionion, prices and quality of the parts are far better than some of the other companies I've previously purchased from. Gr... See more

Rated 5 out of 5 stars

GTOmega has become our number 1 PC gaming gear shop, fast postage and tremendous packaging, always happy to help if you have an issue that needs addressing. couldn't ask for a better shop and customer... See more

Rated 5 out of 5 stars

I bought a DOF Reality Motion Platform and did a lot of research looking at YouTube videos, Forums etc. See CTVI Gaming, GT Omega XL R/S set review on DOF Reality P3, on YouTube. I didn’t want to m... See more

Rated 4 out of 5 stars

I'm a big fan of these gaming chairs. I upgraded from a dining chair to this.. What a huge difference. I recently compared my new to my partners Gt Omega he's had for over 10 years which shows how lon... See more

Rated 5 out of 5 stars

I’ve purchased from gt omega only a handful of times however each time was been a pleasant experience. Their products are extremely well built and are at reasonable prices. Delivery was also extremely... See more

Rated 5 out of 5 stars

Great company, website was easy to navigate simple to order and delivered on time with good communication about delivery. I bought the folding seat which i was dubious about at first but when it arriv... See more

Rated 5 out of 5 stars

Bought the GT Omega Lite and Chase v2 bucket seat, along with a couple of extra accessories, the side mount for the Fanatec DD, plate for the CSL pedals and a floor mat. Products are top quality, the... See more

Rated 5 out of 5 stars

The Zephyr chairs are by far the most comfortable and well-made office / gaming chair I've owned. I spend my days in my home office, so that's rather important. On top of that, GT Omega has alway... See more

Rated 5 out of 5 stars

Amazing experience with this company. Purchased a wheel stand and moza R12 bundle from them. The whole thing arrived within about 3 days. The gt omega product was perfect, the stand was solidly built.... See more

Rated 5 out of 5 stars

Love the seat, really comfortable as with other reviews there is a tiny bit of flex in the back part but this can't be felt while racing. Only downside to the seat is trying to install it there isn't... See more

Rated 5 out of 5 stars

The Prime Lite is hands down the best sim racing frame for the price. It's incredibly solid, expandable, and has a sleek, stylish design. I bought the frame, monitor mount, plate, and Moza handbrake,... See more

Rated 5 out of 5 stars

Bloody incredible company truly, they have helped me so much getting parts for my chair thats super comfortable by the way!! Totally recommend if you have any questions they're right there for you 😉... See more

Rated 5 out of 5 stars

Quick delivery and high quaility! I've just added the Apex rear frame and RS12 seat to my Apex Steering Wheel Stand and couldn't be happier. It is surprisingly solid, and so much better than just u... See more

Rated 5 out of 5 stars

I bought a PRIME Lite Cockpit and a CHASE Bucket Seat, everything was in good condition, I only received a Slider Bar twisted but the after-sales service sent me an other one in replacement. I receive... See more

Rated 5 out of 5 stars

great feeback, great communication and very helpful...also great products...have the Hybrid rig, bucket seat and the monitor stand for my 55" Sim racing has never been so much fun!!

Rated 5 out of 5 stars

I’ve been wanting to build a sim rig and get racing for a while now and I found GT Omega when searching for sim equipment. There site offered lots of great choice for all budgets, I have gone with... See more

Rated 5 out of 5 stars

GtOmega Prime Lite Is my 3 rig and this absolutely beat them all! Easier to build Easier to adjust Seat comfortable and not too expensive With all accessories, monitor support, keyboard tray etc... See more

Rated 5 out of 5 stars

Great customer support, even over 2 years post purchase! I have my omega Sport chair where the base had broken down severely over a relatively short amount of time - could've been a defect/fault, h... See more

Rated 5 out of 5 stars

My entire racing rig is all from Gt-Omega, it is a complete prime lite cockpit with all the trimmings. The quality is fantastic, everything I have ordered on a variety of occasions has arrived the fo... See more

Rated 5 out of 5 stars

I recently purchased the DD-X wheel stand from GT Omega for use with my Logitech Pro wheel etc. After a friend recommended them as he had purchased the Apex wheel stand for his Logitech G920. Orderi... See more

Rated 5 out of 5 stars

Pre ordered a monitor mount for a racing rig as they were sold out. Still not delivered but my requirements have changed since ordered it. Emailed gt omega no fuss acted very professionally and a quic... See more

Rated 5 out of 5 stars

Honestly the best online shopping experience. I preordered an Apex wheel stand. When preordering, the expected stock date was 7th Feb. When looking the following day, it was 13th. Got on to the sup... See more

Rated 5 out of 5 stars

Excellent company to deal with I would highly recommend them. I ordered a gaming chair with an additional order of arm rests which where on a pre order.i received an e mail explaining that arm rests w... See more

Rated 5 out of 5 stars

I have purchased PRO Series - GEN 2.0 last year. Chair is really good vs price. I had some issues with bottom parts caused by me and asked support from GT Omega after 1 year of usage. They supported m... See more

Rated 5 out of 5 stars

Recently bought GTOmega Sport edition and I instantly loved it. The delivery took 1 day to process and receive it which was quick and pleasant, professional and also it's so comfy. I literally felt as... See more

Rated 5 out of 5 stars

Purchased numerous items from gt omega, would definitely recommend. Products are really well built, great affordable prices. Love that there are lots of review photos so you can get a better look at t... See more

Rated 5 out of 5 stars

This chair is excellent - I had been looking for a replacement chair as I started a new job which means I am working from home a lot more - my housemate had brought a similar chair and after trying so... See more

Rated 5 out of 5 stars

I have recently experienced what can only be called 5 star service. I rang about a problem i was having with a product. They sorted it and sent a replacement within 72 hours. No thoughts of putting me... See more

Rated 5 out of 5 stars

After buying a elite chair in 2020 and having no issues whatsoever with it and is still going to this day I decided to also buy a GTomega Prime Lite R because of its low price and how sturdy the act... See more

Rated 5 out of 5 stars

Purchased the Omega GT for my home office and the additional neck a memory foam back rest and this was a must have for me, the chair is easy to setup by myself and so comfortable. Would recommend to a... See more

Rated 4 out of 5 stars

A few days ago I purchased the new ON 22 ergonomic chair to see if it was worth it and to be fair it's not bad. For the price it was worth and I also bought the arm rests. I've looked at quite a lot o... See more

Rated 5 out of 5 stars

Smooth shipping and delivery + the hybrid rig is really solid too. Overall great experience the only thing I’d improve is the assembly manual sometimes not being 100% clear

Rated 5 out of 5 stars

The shop is really good and trustworthy and i would recommend to everyone to shop from there because most of the times their prices are really low.

Rated 5 out of 5 stars

Great website, everything I ordered turned up perfectly on time, and the website itself is easy to use with some great features

Rated 5 out of 5 stars

seems like a good company, bought 3 chairs over the years from them and never had any issues.

Rated 5 out of 5 stars

Best experience ever with the store and the products! Very good quality of products and no more! ENJOY THE RACING!

Rated 5 out of 5 stars

I was referred to by a member of the affiliate team and was stuck between gt Zephyr or secret labs chair. I decided to take the opportunity and git gt a chance and ordered the gt zephyr. Ite... See more

Rated 5 out of 5 stars

Fantastic quality item with easy to follow instructions. The rig is built to a very high standard using quality materials and the seat is super comfortable for long stints.

Rated 4 out of 5 stars

Great company and delivered on time with good communication about delivery. I bought the GT Omega Prime Lite and I was really impressed with the rig, Also comfortable even after a few hours of racing.... See more

Rated 5 out of 5 stars

It's a great wheel stand, easy to assemble, quite flexible in adjustability, and holds the 8nm base perfectly. I would also like to note the large number of additional bolts and fasteners - I didn't n... See more

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Company details

  1. Gaming service Provider

Written by the company

Founded in Scotland in 2009, GT Omega are a leading supplier of simulation racing equipment. Since establishing ourselves through sim racing, we have used our knowledge and expertise of racing ergonomics to successfully expand into the gaming furniture and accessories market. Our focus on accessibility and value for money has earned us a reputation as a trusted brand for any budget. We build on this trust through consistent efforts to improve our products and services, while keeping costs low.


Contact info

  • Craigmont Street 24, G20 9BT, Glasgow, United Kingdom

  • gtomega.co.uk

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

Fantastic kit

Fantastic kit, and a wonderful company to deal with. Gt omega prime lite all went together with ease and has proven to be rock solid. Infinite customisability and plenty of options to make it my own.

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered several items and paid for next…

Ordered several items and paid for next day delivery, almost a week later and nothing contacted gt about this days ago and nothing, an email stating they would windows what has happened to my packages and nothing since, I wouldn't be to bother but this is hundreds of pounds worth of equipment and they can't even be bothered to chase it up, crap customer service to say the least

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

purchase of Inertia seat

I know the terms and conditions of sale state that returns are the buyer's responsibility, but I think it's unfair to not mention the high return costs and, more importantly, not collaborate with the customer in any way to find a solution. Unfortunately, the seat must be tried on in person, and even taking all the necessary measurements doesn't guarantee a proper fit.

September 19, 2025
Unprompted review
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Rated 5 out of 5 stars

The products are excellent

The products are excellent, and the customer service is amazing! They reply to emails immediately, no matter what you ask, and always find a solution to any question or issue you have.

September 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Awesome Company

Great experience dealing with GT Omega. I have purchased both the prime lite and recently upgraded to the prime rig, I have also just upgraded to the prime adjustable pedal and seat plates, absolutely great products. GT Omega have outstanding customer service wirh fast delivery.

September 12, 2025
Unprompted review
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Rated 1 out of 5 stars

PRO XL Series - structural failure.

I bought a PRO XL Series - Leather / Black in February 2022. Was very pleased with it until the tilting mechanism jammed in July24. They sent a replacement mechanism and all was fine until a week ago. Not only did the mechanism break, but the steel wire holding the bottom of the chair together snapped and I ended up on the floor. I rang customer service, they were happy to sell me another tilt mechanism but not interested at all in the structural failure of the chair. 3 years use for a £200 chair is not acceptable.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

GT omega had what I needed

I looked all over the place lots of websites and shops I could not find any strengthening bars for my old wobbly SIM rig GT omega had them where no one else did these bars make a world of difference to my sim rig it's now solid and I will definitely be using GT omega again for anything sim rig related thank you, dean

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Prime lite and rs12 seat

Fantastic quality item with easy to follow instructions. The rig is built to a very high standard using quality materials and the seat is super comfortable for long stints.

August 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Great website

Great website, everything I ordered turned up perfectly on time, and the website itself is easy to use with some great features

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great site and company

Great site and company, lots off great stuff and offers, quick service: they used DHL who are pretty consistently the best couriers. Might be niche stuff but I would recommend to anyone with a growing interest in sim racing, which is experiencing a bit of a golden age right now. Thanks GT OMEGA!

August 1, 2025
Unprompted review

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