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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They appreciate the opportunity to sample a variety of cosmetic and skincare brands at an affordable price through the monthly beauty boxes and advent calendars. People highlight the good value for money, especially with the advent calendar, which contains a diverse range of luxury cosmetics. The fast delivery and beautiful packaging also contribute positively to the consumer experience. Many consumers consider the subscription a nice treat and enjoy the element of surprise each month. Consumers also appreciate the quick delivery service and easy-to-navigate website. The quality of the products is generally well-regarded, with some consumers specifically mentioning the good quality and beautiful packaging of jewelry items. However, opinions on the subscription service, order fulfillment, and customer service are mixed, with varying levels of satisfaction among consumers.

Based on these reviews

Rated 4 out of 5 stars
Verified

The September box was fab... Yes because of the free Iconic London eye palette & free bew subscribers box, BUT the Byoma oil is fab & little make-up bag handy. Although the delivery was fast (2days fo... See more

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Rated 4 out of 5 stars
Verified

I got this for my teen daughter, love that this is an affordable option to try different brands and different products. Some of which she really likes,band some as expected not so much. It's nice th... See more

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Rated 4 out of 5 stars

Great customer service, especially from Anele today. I received 2 of the free gift but not the actual products, turns out the products hadn't been dispatched yet but Anele advised thst as a good will... See more

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Rated 4 out of 5 stars
Verified

Received two eyeshadow palettes. No beauty box Contacted CS. Apology given and told it would be rectified. It hasn't been rectified Was my first order. Not impressed It was rectified the follo... See more

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Rated 3 out of 5 stars
Verified

Three stars I bought the one month description box to test. All received grand. Did get told I could then get a voucher to make the advent calendar £75 instead of the advertised £90 on the app.... See more

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Rated 5 out of 5 stars
Verified

Bought the 10 item mystery box.only 8 items in the box.supposed to be worth £250.nowhere near that amount.after messaging several times sending photos etc gave me a good will of £5 credit..then after... See more

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Rated 3 out of 5 stars

They started out great, exactly what you would expect. A few years down the line, we're getting repeated products just in different colours or brands: Dr paw paw lip balm, I have about 5 of them, lip... See more

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Rated 5 out of 5 stars
Verified

Ordered advent calendar and subscribed to monthly subscription. One monthly box came first not as advertised, then the free iconic palette came then the actual monthly subscription came and finally th... See more

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Rated 5 out of 5 stars
Verified

Although my parcel was left outside in the rain by the royal mail, the customer service I have received has been excellent. They have agreed to reimburse the postage and are sending out a new beaut... See more

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Rated 5 out of 5 stars
Verified

First time I have ordered from Glossybox and I was impressed with very reasonable delivery charges and how quickly I received the order. As for the products? I can’t say yet because I ordered the Adve... See more

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Rated 3 out of 5 stars
Verified

Unfortunately the first box contained a damaged item. Plus the carrier messaged that they were unable to deliver as we were not in, when in fact we were and in the garden, so they had not even attempt... See more

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Rated 5 out of 5 stars
Verified

I bought glossy box advent calendar for my 19 year old daughter - it arrived quickly and looks beautiful. I am certain she will absolutely love it.

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Rated 5 out of 5 stars
Verified

I ordered the calendar as soon as payday come and I absolutely love it. Personally, as I don’t wear makeup, some of these products will be Christmas presents. The price and value is absolutely amazi... See more

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Rated 5 out of 5 stars
Verified

I ordered 2 for myself and daughter and we love the glossy box calendars so much that ordering another. This is the first time i have ordered an advent calendar and look forward to next year.

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Rated 5 out of 5 stars
Verified

Fast delivery, it's a gift so I haven't actually opened it. But seen great things about this advent calendar 😃 very impressed with the communication about dispatch and the speed this got delivered.

Company replied

Rated 3 out of 5 stars
Verified

I’ve been a subscriber for 11 months now and I have noticed the attention to detail and product quality diminish slowly. Don’t get me wrong, I’ve had some really good products (such as the byoma reti... See more

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Rated 5 out of 5 stars
Verified

First year of ordering the glossy box advent calendar & I have for years ordered various ones with various prices. I have found though the advent calendar’s are getting mundane wit... See more

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Rated 5 out of 5 stars

I ordered 2 Advent Calendars, presents for my 2 granddaughters. I received 1 box and tracking marked my order as 'delivered'. My concern then was that the second box had been lost by Royal Mail. I mes... See more

Company replied

Rated 5 out of 5 stars
Verified

Brilliant! I'm a subscriber to the monthly beauty boxes, which always contain a selection of lovely products at a really good price. I've just bought a couple of their beauty advent calendars this yea... See more

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Rated 5 out of 5 stars
Verified

Having a Glossybox subscription is just a really nice treat to myself. It’s always exciting to see what is in this month’s box. It’s mostly items I’ve wanted to try for ages but i was reluctant to spe... See more

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Rated 5 out of 5 stars
Verified

For £13.50 I was absolutely spoilt. All great quality make up and skin care, a fab free gift and because it was late (no dramas) they unexpectedly sent me a free mystery box. Blown away at what... See more

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Rated 2 out of 5 stars

Don’t waste your money! The odd item that is ok but generally cheap make-up items that you’ve never heard of. Ok if you’re buying for a young teenage daughter, other than that I’d say invest in a bett... See more

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Rated 3 out of 5 stars
Verified

It was sub par but for £13/£14 odd it was alright. Got a few relevent products but after looking at reviews of each and researching the brands, they're all pretty cheap and meh products anyway. Would... See more

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Rated 5 out of 5 stars
Verified

Glossybox is trustworthy side no question about that. Can't say that all the products are ideal for me but at that price I can not complain. It allows me to try new products at very reasonable price... See more

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Rated 5 out of 5 stars
Verified

I highly recommed to try glossybox subscription. For 13.50 which you can cancel you can try variety of different brands cosmetics and skincare. This year i also chosen to purchase advent calendar whi... See more

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Rated 5 out of 5 stars
Verified

Lovely Box to start with and then all the quality products to open. I bought for my daughter as she gifted her daughter the monthly subscription last year and the joy my Grandaughter gets each month... See more

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Rated 5 out of 5 stars
Verified

New to the brand, I subscribed for the Advent Calendar. I have received two Glossy Boxes as well as the calendar and a beautiful Iconic palette. Very impressed with what I have received so far and hav... See more

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Rated 5 out of 5 stars

I wrote to Glossybox on Instagram late last night and they responded promptly and helped me with my query straight away. I spoke to Macey & Georgina and they were both very friendly and helpful. Thank... See more

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Rated 5 out of 5 stars
Verified

With every month they give u tips n tricks on how to use each product. How to get best pigment, performance etc. you always get variety. I can’t wait to open the calendar, this is my first yr gettin... See more

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Rated 5 out of 5 stars
Verified

October is my first glossy box subscription and so pleased with it. My favourites so far are the lip butter, eye highlighter and sleep butter. Looking forward to using the treatment conditioner a... See more

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Rated 5 out of 5 stars
Verified

Very easy to use website and delivered very quickly. Bought for wife but have had a look at the contents. Obviously I dont really know re the products but item is a described and the presentation box... See more

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Rated 4 out of 5 stars
Verified

Great Advent Calendar third year in a row I have ordered this, absolutely packed with quality items. Quick delivery although didn't receive free gift that went with the order.

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Rated 5 out of 5 stars
Verified

I love the £10 jewellery offers as they make great, affordable presents. The website is easy to navigate and the delivery is quick. The products are good quality and come beautifully packaged. Real... See more

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Rated 5 out of 5 stars
Verified

Every month is different! Although sometimes I receive similar types of products in some months I’m more than happy to try them out :) would love more full size products.

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Rated 5 out of 5 stars
Verified

My parcel came very quick, can’t wait to use the advent calendar, but in the mean time I have my monthly glossy box to try out and love! Love the product in this months, can’t wait for next month now!... See more

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Rated 5 out of 5 stars
Verified

Just subscribed to glossy box last month .Super impressed so far .. lovely products beautifully packaged

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Rated 5 out of 5 stars
Verified

I received the parcel very promptly but as I am going to treat it as an advent calendar, I have opened any windows yet .

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Rated 2 out of 5 stars
Verified

I ordered Mystery box of 10 items and received only 9. As they don't send 1 separate item, I can return it for refund, but I don't think l I will get money for shipping back.

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Rated 5 out of 5 stars
Verified

Delivery is quick, kept informed at every step and products are amazing! Absolutely love Glossy box so far.

Company replied

Rated 2 out of 5 stars
Verified

A very poor selection of products several items I have never heard of and most of them I had before in another box. I wouldn’t buy again.

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Rated 5 out of 5 stars
Verified

I absolutely love getting my glossybox its something to look forward to and I love all the products I've even bought the advent calendar and couldn't wait till xmas to open everything.

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Rated 5 out of 5 stars
Verified

Easy to order , quick delivery Box contains good quality products from well known beauty companies

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Rated 5 out of 5 stars
Verified

How have I only just discovered these boxes?! I will keeping the subscription from now on, loved every item and can’t wait for the November box!

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Rated 2 out of 5 stars
Verified

Ordered the box subscription with free iconic make up pallet and I received the box but no make up pallet, I have messaged numerous times and have been told that it is being sent out, one month later... See more

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Rated 3 out of 5 stars
Verified

Face mask was barely half full and rest of products were bit rubbish - trial sizes or things wouldn’t use

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Rated 5 out of 5 stars
Verified

Great quick delivery. Package is really nice and presentable for an advent calendar made with good quality material.

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Rated 5 out of 5 stars
Verified

Love the advent, not opened yet but its beautifully presented and a great present to me from me!

Company replied

Rated 5 out of 5 stars
Verified

Product came with 1 item broken, I wax immediately given a £3 credit and sent a new box. Excellent customer service.

Company replied

Rated 5 out of 5 stars
Verified

Easy to use website, very prompt dispatch, well packaged and an absolutely beautiful product

Company replied

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Company details

  1. Beauty & Well-being

Contact info

4.0

Great

TrustScore 4 out of 5

21K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Amazing products

I’ve been subscribed to Glossy Box for a while and I love the content Kanin each box. I have started to save them all for Xmas presents

October 1, 2025
Rated 1 out of 5 stars
Verified

Haven't recieved it

October 8, 2025
Glossybox logo

Reply from Glossybox

Hello Kelly,

Thank you for taking the time to leave your review.

I am sorry that you have faced this problem with your order being yet to arrive, I tried to call but unfortunately you were unavailable. I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Rated 2 out of 5 stars
Verified

I didn’t receive the bonus free box

I didn’t receive the bonus free box. Very disappointing.

October 7, 2025
Glossybox logo

Reply from Glossybox

Hello Marcia,

We regret that the bonus box was not included. We appreciate your feedback and will look into this matter.

A message has been sent to your account as you were unavailable for a phone call.

Kind regards,
Liam

Rated 5 out of 5 stars
Verified

Unboxing A Masterpiece

Unboxing A Masterpiece
​The 2025 beauty advent calendar is, without exaggeration, a triumphant masterpiece from start to finish. From the moment the delivery arrived, the luxurious tone was set. The calendar is more than just a collection of daily gifts; it's a truly beautiful piece of design that makes the countdown to the holidays feel indulgent. As a dedicated fan who already reuses every GlossyBox I receive for everything from organizing nik-naks to storing cherished memories, I can confirm this calendar box is exceptional. It’s wonderfully sturdy and beautifully designed—it immediately earned its spot on my reuse shelf, destined to hold my most treasured items.
​Exceptional Value and Flawless Curation
​Beyond the stunning exterior, the contents delivered an unparalleled experience and demonstrated exceptional value for money. This wasn't a calendar stuffed with token mini-samples; it was a genuinely generous mix of products that felt perfectly curated. I was thrilled to find a superb balance between high-end, established cult favourites and exciting, innovative new brands. This curation ensured that every window revealed a product I was genuinely excited to try. The sheer proportion of full-size products alone easily justified the cost multiple times over, making it feel less like a splurge and more like a brilliant investment in my beauty routine for the coming year.
​​In summary, I am absolutely in love with the 2025 Advent Calendar. It excels in every category. The presentation is luxurious, the product selection is flawless, and the sheer value is unbeatable. If you're looking for a treat that keeps on giving—both in the lead-up to the Christmas and long after, thanks to the reusable, gorgeous packaging—then this is the calendar to buy.
​I wholeheartedly recommend it to anyone looking to elevate their beauty collection and countdown experience! This was a wonderful experience. Thank you GlossyBox 😊

October 8, 2025
Rated 4 out of 5 stars
Verified

Easy to order and arrived quickly.

Easy to order and arrived quickly.
I ordered the Advent Calendar which I obviously won't start until 1st December, however the contents list looks amazing value for money.

I had to subscribe so I got the October box which was OK. As a bonus I got a free mystery box which they claim is worth over £100 but there is absolutely no way this is true. I was disappointed with the bonus box.

October 8, 2025

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