Eurogardenandhome Reviews 323

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and great value of the furniture, noting its durability and excellent condition even after several years. Consumers appreciate the wide selection available in the showroom and exhibitions, with many finding the perfect items to brighten up their gardens. People highlight the efficient delivery service, with orders often arriving quickly and as promised. Consumers consistently mention the exceptional customer service provided by the staff. Reviewers found the team to be helpful, knowledgeable, and friendly, assisting with queries, offering advice, and ensuring a smooth purchasing experience. Customers also appreciate the staff's willingness to go the extra mile, such as storing furniture until the customer is ready for delivery and providing efficient after-sales support.

Based on these reviews

Rated 5 out of 5 stars
Verified

A summer storm devastated the parasol and its base (it was some wind!). When the sun came out again, we needed a new one, urgently. Searched online for local suppliers and found Eurogarden and Ho... See more

Rated 5 out of 5 stars

We are delighted with our outdoor dining table and chairs for the new patio area. Brian ensured we were happy with our purchase, delivery and setup, all of which ran smoothly. We are very happy to re... See more

Rated 5 out of 5 stars

My husband and I have nothing but praise for this family run business. Everyone of the staff are friendly, courteous and very helpful. We didn’t feel pressurised into buying but because of the above e... See more

Rated 5 out of 5 stars

Great advice at the Antrim Garden World show. Folks very helpful and happy to show us various products. Very happy with our furniture, will definitely shop with these guys again. However I’d rate th... See more

Rated 4 out of 5 stars

Excellent product. Replied to all our questions, even when we were being critical. Fast, efficient delivery and assembly. We are delighted with our table and chairs.

Rated 5 out of 5 stars

We came across them in bloom 2025 and got a pavilion installed on our patio a few weeks later. Kevin and Stuart were very helpful and professional staying late in the evening until the job was done.... See more

Rated 5 out of 5 stars

Purchased the Montana set with Parasol on Saturday 30th April was ready to collect Monday1st May morning as we were having a birthday gathering and have since had 2 other garden party's . Great bit of... See more

Rated 5 out of 5 stars

Fantastic friendly people to deal with, had me up and running with an outdoor dinner table set at very short notice. I was very impressed with my whole experience and will be back for matching lounge... See more

Rated 5 out of 5 stars

Great showroom with beautiful garden furniture. Nuala was extremely helpful, lovely friendly staff who were very welcoming of my two young children. Delivery was expected to be 2 weeks but arrived... See more

Rated 5 out of 5 stars

Bought our furniture this week after pricing other outlets . I am absolutely delighted with it ! The whole experience was so easy . Nuala looked after us , she’s great , gives you all the tim... See more

Rated 5 out of 5 stars

As soon as I entered the shop, the staff were welcoming and friendly. They were knowledgeable and helpful in choice of garden furniture and advice on erecting the pavilion. They responded to any tele... See more

Rated 3 out of 5 stars
Verified

We bought a large Garden pavilion. The pavilion itself is mostly good. There was one issue with the pavilion (curtain cannot be hooked into specified hole and therefore curtains cannot be secured)... See more

Rated 5 out of 5 stars

Excellent service, staff were all really friendly and knowledgeable. Lovely layout in the store. We had purchased our set on the Sunday and it was delivered on the Monday (efficient). Will definite... See more

Rated 4 out of 5 stars

We bought a pavilion at the Bloom Festival, and were very happy with our purchase. It was delivered exactly when they told us it would be and was installed by Mario and Stuart. There was a few snagg... See more

Rated 5 out of 5 stars

I decided to treat myself and the husband to the Tuscany L corner set two weeks ago. I found the staff exceptionally helpful at all times with all of the queries I had on dimensions and functionality.... See more

Rated 4 out of 5 stars
Verified

Good communication from the retailers regarding delivery time and date. The suite is easy to assemble , however a 2nd person is required to successfully fit the glass table top correctly. Knocked o... See more

Rated 5 out of 5 stars
Verified

Everything was excellent. We had a small issue when assembling the furniture but this was quickly rectified by the staff and everyone I spoke to was friendly & professional. Hopefully next year we get... See more

Rated 5 out of 5 stars

We met the team at the Mallow garden show, from the off they were very helpful(Brian, Mario and team) when showing us a Pergola. We ordered one on the day, and this week it was installed. Mario and St... See more

Rated 5 out of 5 stars

Good quality garden furniture, delivered sooner than expected. I was kept informed at every stage, very much appreciated. Very happy with product and service!

Rated 5 out of 5 stars

A great experience and extremely pleased with our gazebo. Chantelle was very helpful and informative. The installation was completed by Kevin and Stuart who explained everything and answered any quest... See more

Rated 5 out of 5 stars
Verified

Really good quality product, easy to order, very quick delivery. After sales support by phone very helpful in answering a follow-up query. Would recommend.

Rated 5 out of 5 stars

I first came across Euro garden and home at the garden show Ireland 2024 and my friend bought furniture from them. I was so impressed with their service and quality of furniture that when I saw they... See more

Rated 5 out of 5 stars

Bought garden furniture Easter’24 but didn’t need it until my garden had been landscaped. This took 6 months and Chantelle and family kept it in storage for me. I went back and bought a cushion stora... See more

Rated 5 out of 5 stars

Nuala was very helpful and friendly. We’re delighted with our new garden furniture & would absolutely recommend this shop. Great customer service & speedy delivery.

Rated 5 out of 5 stars

Had our new gazebo delivered and erected last week. Stuart and Ryan did a brilliant job. It was a pleasure having the two of them at our house. Also a pleasure doing business with Euro Garden and Home... See more

Rated 5 out of 5 stars

Staff were amazing! Fantastic quality and they stored our furniture for a few weeks until we got our patio sorted! Delivery was exceptional! Would highly recommend!

Rated 5 out of 5 stars
Verified

Product is great quality. Arrived in a timely manner. Went above and beyond to make delivery on agreed date. Would definitely recommend.

Rated 5 out of 5 stars

Customer service was fantastic. Set was delivered within days. The young girl I dealt with in store had fantastic customer service, really great at her job!

Rated 5 out of 5 stars

Great quality furniture purchased last year. Still is excellent condition and I can't wait to lounge once the good weather rolls in. Great value, great quality and great customer service. 5 stars from... See more

Rated 5 out of 5 stars

First class service very pleased with the garden set staff was very helpful and quick delivery thank you will recommend to our friends

Rated 5 out of 5 stars
Verified

The sales staff in Bloom were fantastic. The customer service and experience was brilliant. Stewart and Mario were excellent and provided an excellent service at putting the pavilion gazebo up for us.... See more

Rated 5 out of 5 stars

Great advice and service over the phone. Really pleased with the product, quick delivery and very pleasant driver (even in the pouring rain!)

Rated 5 out of 5 stars

We purchased furniture from Chantel at the ideal homes exhibition Dublin, 3 days later it was delivered to our garden, the furniture is beautiful but the service, correspondence and delivery were 10... See more

Rated 5 out of 5 stars

Really happy with the purchase of a dining table with fire pit and 4 high chairs. Very helpful staff who had it arranged for pick up next morning at short notice. Many thanks guys

Rated 4 out of 5 stars

Between Nuala and the Boss they got us sorted with the furniture we required and delivered when they said. Very Happy with it now the sun is shining every day.

Rated 5 out of 5 stars

Stewart and Mario were excellent and provided a professional service when they erected the pergola for both myself and my parents. I would highly recommend them.

Rated 5 out of 5 stars

Excellent customer service, fast response with queries, fantastic quality of all furniture and very efficient service with the delivery/installation guys Superb experience all round and really looki... See more

Rated 5 out of 5 stars

Two years ago I got a lovely garden bench and it is still like new. Got beautiful garden furniture last year during the lockdown. The quality is great and great value. I will be back again this summer... See more

Rated 5 out of 5 stars
Verified

Very good personal interaction coupled with a good product and a feeling of purchasing items that will last for years

Rated 5 out of 5 stars

Purchased some rattan furniture here over a year ago and it’s still going strong. Great quality products.

Rated 5 out of 5 stars

Ordered a Rattan table and chairs set. Delivered quickly and best quality garden furniture I've seen. Pleasure to deal with. Thanks.

Rated 5 out of 5 stars

Bought a little table and chairs. It was delivered quickly and is absolutely perfect.

Rated 5 out of 5 stars

Visited at Barmoral show and Antrim garden show The staff were excellent didn't push us into buying anything didn't look for a deposit and delivery as promised Everyone has commented on how good our p... See more

Rated 5 out of 5 stars

Great furniture, they were able to store it for a few weeks as my garden was being landscaped which made life easier! Just be aware that the furniture comes in boxes and you will have to do some basi... See more

Rated 5 out of 5 stars

Absolutely delighted with our garden furniture very good quality and price. Nuala was more than helpful with helping us choose our furniture.definitely would recommend euro garden and home to everyone... See more

Rated 5 out of 5 stars

We are delighted with the quality and look of our new furniture. Brian was extremely helpful and his extensive knowledge and friendly advise helped us to make the perfect choice for us. Highly recomme... See more

Rated 5 out of 5 stars

We received great advice and guidance from Chelsea when choosing our new garden furniture. She was even so helpful in making sure we got everything fitted in to the car! Very pleased with our purchase... See more

Rated 5 out of 5 stars

I needed new garden furniture for a party i was holding. And no other large shop i went to could deliver on time. When I came across euro gardens. The staff were absolutely amazing and guaranteed me d... See more

Rated 5 out of 5 stars

Just bought a Tuscany L-Corner Firepit suite at the Mallow Garden Show. The service I received was absolutely fantastic. Brian and Chantelle couldn’t have been more helpful, they were able to answer a... See more

Rated 5 out of 5 stars

Chelsea was absolutely fantastic she couldn’t do enough to help us get what we needed, 10/10 service! The quality of our furniture is also fantastic I wouldn’t be going anywhere else & have recommende... See more

We perform checks on reviews


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

323 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 4 out of 5 stars

Excellent product

Excellent product. Replied to all our questions, even when we were being critical. Fast, efficient delivery and assembly. We are delighted with our table and chairs.

September 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

We are delighted with our outdoor…

We are delighted with our outdoor dining table and chairs for the new patio area. Brian ensured we were happy with our purchase, delivery and setup, all of which ran smoothly. We are very happy to recommend this family-run business

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

Robbed me blind to the sum of £7600 for…

Robbed me blind to the sum of £7600 for a garden pergola when they came to fit it they said they couldn’t fit it because the run in the patio tiles but went ahead and fill it anyway one back and forward trying to get the problem sorted out and put new rollers on the blinds one blind was completely destroyed and when I got in touch with them Brian the owner sent me a text message saying that the new blind would be £499 and that they couldn’t fit it. I don’t know how many phone calls and messages I left for Brain he never once replied to any of them so I recommend u go and spend your money somewhere where the owner is honest that’s a lot of money for someone to spend and no customer service and time I did speak to him. And the customer service was terrible. There was only one decent shop assistant he tried to help and the last time we spoke she said on the phone that she thought it was terrible. The way I had been treated.

September 23, 2025
Unprompted review
Eurogardenandhome logo

Reply from Eurogardenandhome

Hi Campbell,

We’re genuinely sorry to hear how upset you’ve been left feeling.

From the outset, we explained that the ground needed to be level in order for the pergola to be fitted correctly. Despite this, our team carried out numerous site visits at no extra charge, doing their very best to make the product work on your site.

Unfortunately, due to the significant drop-off, we could not safely install the additional blind as it would have caused further issues.

We have advised that we will be happy to fit the blind at no extra charge once the ground is properly levelled, to avoid any future problems.

It’s also worth noting that a large part of the order was for garden furniture, which you will of course have the opportunity to review separately.

We truly appreciate your custom and regret that this experience has not met your expectations.

Kind Regards,
Brian Canavan

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, fast response with queries, fantastic quality of all furniture and very efficient service with the delivery/installation guys
Superb experience all round and really looking forward to enjoying many years using our new garden furniture
Thnk you

September 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Top class experince…

My husband and I have nothing but praise for this family run business. Everyone of the staff are friendly, courteous and very helpful. We didn’t feel pressurised into buying but because of the above experience and patience shown towards us, we were very happy to purchase a dining set. The owners, Brian senior and Brian junior are so friendly and chatty. And oh so helpful. Once we had our set home, we had a query about the parasol opening. Nuala was so helpful and reassuring about it all. Very nice lady indeed. We have nothing but praise for this company and would gladly tell others to go there to buy. Thank you all 😊😊😊

August 25, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

No-problem service and home delivery

A summer storm devastated the parasol and its base (it was some wind!). When the sun came out again, we needed a new one, urgently.
Searched online for local suppliers and found Eurogarden and Home, which we've driven past often enough. Found what we wanted and pondered how we'd manage to collect the stuff....then, oh joy, we discovered the online catalogue and the delivery service.
Problem solved!
Fast Delivery!

July 29, 2025
Rated 5 out of 5 stars

Very happy experience thanks Chelsea

We received great advice and guidance from Chelsea when choosing our new garden furniture. She was even so helpful in making sure we got everything fitted in to the car! Very pleased with our purchase thank you very much 🤩

August 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic friendly people to deal with!!

Fantastic friendly people to deal with, had me up and running with an outdoor dinner table set at very short notice. I was very impressed with my whole experience and will be back for matching loungers soon
Thank you Nuala 👍

August 2, 2025
Unprompted review
Rated 4 out of 5 stars
Verified

Porto L-Corner Firepit Suite

Good communication from the retailers regarding delivery time and date.
The suite is easy to assemble , however a 2nd person is required to successfully fit the glass table top correctly.
Knocked off a star for the fire pit instructions - the print on this was faded and difficult to read.
Otherwise, completely satisfied with the quality of the suite, and would have no hesitationin buying from this retailer again .

July 17, 2025
Rated 3 out of 5 stars
Verified

Bad customer service

We bought a large Garden pavilion. The pavilion itself is mostly good. There was one issue with the pavilion (curtain cannot be hooked into specified hole and therefore curtains cannot be secured) that I have emailed euro garden and homes about several times over a couple of weeks, which they have fully ignored.
Prior to that, at time of delivery the pavilion was supposed to be delivered on a Tuesday, which we confirmed over a phone call and took time off work to be home for.
On monday they said delivery would be on Thursday as they stated we hadn't confirmed the Tuesday delivery. Chantelle just said I wasn't speaking to her when I confirmed the Tuesday and wasn't interested.
If we were to change the delivery date, eurohomeandgardens charge a 50Eur/GBP fee, but they can change whenever without apology.

June 12, 2025
Advertisement
Rated 5 out of 5 stars

We came across them in bloom 2025 and…

We came across them in bloom 2025 and got a pavilion installed on our patio a few weeks later. Kevin and Stuart were very helpful and professional staying late in the evening until the job was done.

All who have sat beneath it have admired it. We thank Brian for a great product

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, staff were all really friendly and knowledgeable.
Lovely layout in the store.
We had purchased our set on the Sunday and it was delivered on the Monday (efficient).
Will definitely be back and will be recommending to friends and family.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Delighted !

Bought our furniture this week after pricing other outlets .
I am absolutely delighted with it !
The whole experience was so easy .
Nuala looked after us , she’s great , gives you all the time in the world to figure out what suits your needs best .
It was delivered the next day !
Love it , great price, fantastic quality and super service .

July 20, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Ordered a double egg swing arrived with…

Ordered a double egg swing arrived with mould on cushion overall egg swing seems in good condition as should for £599 but the service to replace it has been terrible. First they tried to replace with shop display and had signs of wear and hairs on it. Then I finally get something done to send me a new one as should for paying £599 but being messed about with delivery which should have been 9/10am and it’s 2pm still no show what an absolute joke of a service. Will not recommend to any friends or family badly managed. Also was told twice to pick up from the store even though I paid for delivery service lol

July 17, 2025
Unprompted review
Eurogardenandhome logo

Reply from Eurogardenandhome

Hi William,

Thank you for your feedback. We're genuinely sorry to hear that your experience hasn’t met expectations, and we understand your frustration.

We would like to clarify a few points, as we believe this situation doesn’t reflect the full context.

Your order was placed on Wednesday, and although our standard delivery timeframe is up to two weeks, we prioritised your request and arranged delivery for Friday to accommodate your need for a quicker turnaround. When the issue with the cushion was reported on Friday, we arranged a replacement for Saturday — again, well outside our usual turnaround times.

The replacement cushion provided was brand new and taken straight from the box. However, as this was opened late in the day at our store, unfortunately it was discovered that it too was damaged — something we’re addressing with our supplier.

Regarding delivery, we do not provide exact delivery times as our driver determines the most efficient route on the day and contacts customers accordingly. The offer to collect the replacement from our store was only made in an effort to get this resolved for you faster, not to replace the delivery you paid for.

We understand how disappointing it is when things don’t go smoothly, especially with a high-value item, and we are committed to resolving this for you fully this week.

We truly feel this review doesn’t reflect the full effort made to resolve this quickly and fairly, but we appreciate your feedback and will continue working to improve our service.

Kind regards,
Brian Canavan

Rated 5 out of 5 stars

Great experience

As soon as I entered the shop, the staff were welcoming and friendly. They were knowledgeable and helpful in choice of garden furniture and advice on erecting the pavilion. They responded to any telephone queries I had following my order. The delivery and building of the pavilion was efficient and looks fantastic. I am thrilled with the result Special thanks to Chelsea Chantel and Brian

July 11, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look