Rattanwarehouse Reviews 2,960

Initially the set we received wasn't what we ordered but Lewis quickly got in touch with us. He was polite, understanding and went above and beyond to resolve the situation, and provide us with a furn... See more

Fantastic outdoor dining set. We had an issue with the table once it was out of warranty but believe this is very rare. Lewis sorted it all out for us even though the warranty had expired. Highly re... See more

After a few communication issues that were eventually resolved Lewis arranged with the courier to have our product delivered. This was arranged very quickly and delivered thanks to Ann from parcel... See more

A great value for money company. Recliners appear to be excellent quality. However we did have one issue,. the parasol base wasn't sent. I suspect that it couldn't be accommodated on the pallet. Del... See more

We wanted to write a fair review of our overall experience with Rattanwarehouse Firstly the company needs to give customers a more realistic understanding of stock availability and delivery times.... See more

I was doubtful when reading reviews, sceptic whether ill receive the product. Purchased a ex-display egg chair, I sent them a few emails to chase a delivery date, which they responded within 24hrs,... See more

I’ve bought from rattan warehouse a couple of times now as the price is always excellent, the items are spot on and the service has been fab, definitely recommend.

UPDATE following the review that I submitted on the 05.08.2025. I felt it was only fair to let people know about what has happened since I submitted my review on the 05.08.2025. 06... See more

Delivered on Monday and all unpacked now. Have to say what lovely quality from parasol to chairs to cushions to free cover ! Kept up to date with delivery date and text received on morning of delivery... See more

I had an issue with my address and they promptly rectified and replied to my email within 24 hours, amazing service.

Customer Service was very good. Delivery instructions were followed to the letter as we had the furniture delivered to our caravan home and not to our local home. Delivery man was very competent and p... See more

We had an outdoor teak furniture dining set delivered this morning. I am pleased to say that once the furniture was unpacked, removing protective packaging, it looked very good quality. Highly recomme... See more

Fantastic Nantucket furniture at an affordable price. The customer service was fantastic too and I was informed all the through my order despatch and delivery. Delivery was much quicker than originall... See more

Really good company to deal with; good communication, kept us up to date on the status of our order. We had a problem with one of the items we ordered and they sorted it promptly and without any hassl... See more

Fantastic pergola, looks stunning over the decking, very well made, sturdy construction and good quality material on the top. It does need at least 3 people to put it together and manoeuvre into place... See more

I appreciated the advice given at the time of purchase. It was an expensive purchase so I did ask a few questions about it !Communication and delivery was efficient and friendly.I would be happy to ch... See more

Very impressed with the whole process from ordering to delivery. The Richport sofa set is absolutely fantastic and dan was an absolute star, going above and beyond to keep me informed on progress (ev... See more

Easy website to navigate, easy ordering & payment service. Delivery advised 5-7 days and received it within 48 hours, so super thrilled as garden had just been landscaped and in time to make the most... See more

Delivered today, 11 weeks wait, which is slightly earlier than anticipated - which is good. Delivery team very careful, put items in house, sorted all packaging and were clean and tidy Great quality... See more

We bought the 8 seater Galveston fire pit set. Once we built the first chair, it was fast and straightforward to put everything else together. Absolutely delighted with the quality and it all looks s... See more

Cheap price and quality exceeded what we expected. Top notch.

Great service. Needed the Saratoga set. Came within seven working days. Would order from The Rattan warehouse again for sure.

Although the delivery time was long, it was as stated on order and when arrived was easy to set up and a great standard.

Rattan warehouse not only make beautiful, reasonably priced, quality garden furniture- but their customer service is absolutely outstanding. I would recommend them again and again! Terrific business H... See more

5 Star from the very first interaction. Knowledgeable, professional, Just great customer service. We were kept informed at each stage and delivery of our Saratoga set was on. You couldn't ask for bett... See more

I recently purchased a richport sofa, excellent service and great value for money, extremely pleased with my purchases. So many lovely sets to choose from, I will definitely be back.

Excellent product at a great price and delivery was swift ! Would definitely recommmend.

Good information on the laguna set. Speedy response to my online order and regular updates re delivery.Very protective packaging.5 stars.

Positano set delivered and looks so lovely in garden. Delivered on the agreed day and everything perfect. Cushions really comfy also. I would not hesitate to recommend!

From start to finish we were given a superb service, on hand to answer any questions on live chat. We were given a date for delivery and it arrived on the very day we were given. We can’t rate them hi... See more

Thanks to everyone for getting the Galveston set to us on time. Great furniture. Great service.

Dan and Lewis could not have been more pleasant and helpful. They made the whole process of ordering what I required very easy and straightforward. Great Phoenix bistro set. So comfortable!