eSIM Card  Reviews 164

No idea why the esim didn't just work straight away but Whatsapp helpline were patient and informative. Laura Bannon did a great job steering me to a working esim and had I actually realised I... See more

eSIM is a model of “good customer service”. If you have a 5+ rating, I’d give it to eSIM every time. I travel overseas a lot and always use eSIM. Anytime i have trouble installing and activating (and... See more

My name is Serge. Today I bought eSIM Global plan because it has coverage of the country where I live and the countries I am planning to visit. Today I had a problem to install eSIM on my Android pho... See more

Had a problem with the connection of an eSim card in Paraguay. 5 minutes or less exchanging messages and screenshots whit support and problem solved. No boring IA taking loads of time. Just a great... See more

This is my second time that I am using this application so far is doing well, there are some difficulties but at the end isvok. The application is convenient and comparative to the normal Sim cards.

I had a problem with mobile data , so I reached out to the support center on WhatsApp. I received a reply within half a minute. After I described the issue, I was told that I would be informed as so... See more

Esim wasn't working at first. The qrcode they sent me via email wouldn't activate. I contacted support via WhatsApp. Immediately they corrected the situation with another qrcode that worked first t... See more

I’ve been using eSIM for a few years now and I find it very convenient and easy to use. On top of that, I’m very pleased with their customer service — they are always helpful and responsive whenever s... See more

I accidentally bought eSIM even though I didn't checked if my phone support the eSIM. When in the end I realized that the phone doesn't support this I contacted help center and they helped me to retur... See more

I had bought 2 esim cards of Europe and used without issue in Dublin and Vienna. I bought the 3rd for Belgrade and it couldn't work there. I contacted customer service by WhatsApp and got helpful advi... See more

This was my second time using an eSIM, for our trip in April 2025 — and I’m so glad I chose eSIM Card. The customer service was absolutely fantastic — I spoke with a couple of different reps, and ea... See more

I’ve been using this eSIM for 3 years now, mostly when traveling to Greece, and I couldn’t be happier with the service and prices. This year I had some connection issues, but after reaching out to cus... See more

I used trustpilot to make a complaint and eSIM card immediately contacted me to try to leave a positive feedback. Problem solved ! Thank you ! I used this company as my search indicated this co... See more

I had the pleasure of being assisted by Laura Barren during the process of setting up my new eSIM, and I couldn't be more satisfied with the service I received. Laura was extremely helpful, patient,... See more

eSIM was easy to set up and worked well wherever I visited in the country. I tried the unlimited data plan of eSIM Card for my travel to Canada. The eSIM was affordable and I enjoyed my journey witho... See more

I’ve used this service several times. Last time I had a problem with connection and Laura Barren, the assistance from the esim’s whatsapp service was very useful to help me to solve my problem.

It was good part of kind of laggy And sometimes I didn't receive notifications , but for the' good Work pretty well.

This is the 3rd time now I’ve used eSIM. Will continue to use them every time I go abroad. Customer service is always good when I have questions about activating the eSIM. This time it was Laura wh... See more

(Updated from 1 star after a super helpful and very lengthy support chat lasting over an hour). The start (yesterday) wasn't great: I couldn't activate my esim (error message) after arriving in Hong K... See more

I was struggling to renew my eSIM card on the iPhone but I had great support via WhatsApp to patiently guide through a new install. Laura Barren was fantastic and kept on replying to my endless querie... See more

Amazing customer service. Was having trouble connecting. They helped and talked me through how to reset everything back up. Very patient. Thank you so much.

Is taking too long to recieve the QR code for activation of the e sim card

Was so so so helpful I’m so glad with operativety … and easy way to connect from all the country’s ✨💫 Thank you Norah Theo♥️

Had problems with installation and reached out on WhatsApp. Immediate response and guidance on set up. I have used eSIM in Australia the US and now Canada. Very happy with service

Very good provider. I've been using it for 5 years. I was always satisfied with service it provides. Only ones I had issue in Czechi, but it been solved. I can recommend this provider

Customer service was great. I could not get my esim to work, my mistake, and they helped me to make it work. Quick and easy response. Very helpful.

I have received a email remind me about eSIM renew, thanks for the Customer Service support to resolve it~ Thanks Norah Theo ,so helpful

Thanks to Mrs. Alice Charlotte I was able to activate my esim in japan The service is great ! The follow up step by step until I had my esim working Thank you Best service !!

I had a problem with my ESIM card, it wouldn't connect to the internet. I wrote to the support team, they helped me solve it very quickly.

The best ESIMCARD Ever, i have used it in over 10 countries & no issue, customer service is topnotch, they respond & provide solutions almost immediately when having any difficulties, i will rate them... See more

I had an issue with my device and couldn't install the service due to compatibility. After the purchase I requested a refund and Support solved the issue efficiently. The staff is attentive and helpfu... See more

Alan was very helpful. Spent time to understand any problems and went above and beyond to make sure that everything was working. Thank you Alan!

I have used the service multiple times always with satisfaction in different countries

Simple fast and cost-effective