elisa cappanera

Luxembourg

Reviews

Review of Edgard & Cooper


Rated 5 out of 5 stars

I had an issue with my package not…


I had an issue with my package not being delivered for a strange reason, and the customer service team at Edgard & Cooper was absolutely fantastic. They replied super quickly, resolved the problem right away, and even offered me 10% off my next order to apologise, which was such a nice touch! On top of that, their products are amazing and my dog absolutely loves them! Couldn’t recommend them more!

October 1, 2025
Unprompted review

Reply from Edgard & Cooper

Hi Elisa,

Thank you so much for your kind words! We’re really sorry again for the initial delivery issue, but we’re so glad to hear our team was able to sort things out quickly for you. 💚

Your feedback truly means a lot to us, and it’s wonderful to know your dog is loving our products, that’s what it’s all about! 🐶

Thanks again for your support and recommendation, it makes our day!

Tailwags & purrs 🐶🐱
Joel from Edgard & Cooper