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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's service, highlighting the staff's politeness, friendliness, and professionalism. Consumers felt at ease throughout their financial journey, expressing confidence in the staff's knowledge and ability to explain complex matters in an easy-to-understand manner. People also value the regular updates and consistent communication provided by the team. The overall sentiment is that the company offers a smooth and hassle-free experience, with reviewers specifically mentioning the team's helpfulness in consolidating pensions and providing clear advice. Consumers also commend the company's flexibility and personalized service, with advisors tailoring investments to suit individual needs. The general consensus is that Eadon & Co provides a valuable service with a focus on customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars
Verified

Rebecca, Elliot, Dan and Becci have been absolutely fantastic and professional in providing me the right wealth package for getting ready for retirement. Dan and Becci explained clearly and answered m... See more

Rated 5 out of 5 stars

At first I thought, I might had made a mistake to getting financial advisors getting involved with my pensions, as you do hear horror stories about people being swindled out of their pensions, but the... See more

Rated 5 out of 5 stars

First class service from the beginning, everything explained in an informative way and was kept up to date with everything as it happened. Everyone I dealt with was knowledgeable and experienced and m... See more

Rated 5 out of 5 stars
Verified

Eadon &co are very professional and trustworthy. They merged our pensions into an excellent policy, they informed us of the process, and gave us time to think about each step before continuing. Their... See more

Rated 5 out of 5 stars
Verified

From the initial contact to the first transfers of pensions and ISAs all stages has been handled quickly and efficiently. At all stages of the transfer we have been kept informed and all the docu... See more

Company replied

Rated 5 out of 5 stars

This was all a bit of a minefield to me, trying to sort out my workplace pensions after being made redundant. However everybody at Eadens was more than helpful in sorting out, recommending a way for... See more

Company replied

Rated 5 out of 5 stars
Verified

Talked me through every step of the way and kept me updated very professional to deal with and would recommend there service's

Rated 5 out of 5 stars
Verified

Both Eliot & Dan were amazing, we never felt like they were talking down to us and they explained everything in a very coherent way. I wouldn’t hesitate to recommend their service to anyone. A ve... See more

Company replied

Rated 5 out of 5 stars

Every member of staff I dealt with was super knowledgeable and helpful with regards my pensions. I even spoke with one of the co-owners, which I thought was a great personal touch. I cannot recommen... See more

Company replied

Rated 5 out of 5 stars

I really didn't have a clue about my impending private pension so after some due diligence and digging, I opted for Eadon & Co and what a great decision I have made. The customer service is excell... See more

Company replied

Rated 5 out of 5 stars

I recently made the decision to look into using my private pensions and I was recommended to use Eadon & Co. From day one they have been very helpful. My initial contact was with someone who helped me... See more

Rated 5 out of 5 stars

I’ve been working with Eadon & Co, mainly Dan and Becci. They have guided me through my pension journey, releasing tax free funds and investing the remainder in a new plan tailored to my needs. From m... See more

Company replied

Rated 5 out of 5 stars
Verified

From start to finish the onboarding and funds transfer services were looked after, chased up and reported back to me in a timely manner, and at no point did I feel I was just 'somewhere in the system'... See more

Company replied

Rated 5 out of 5 stars
Verified

From initial inquiry and through to final on boarding, i found the company thoroughly professional, reactive and being informed through each step with emails and call confirmations. Absolute trust in... See more

Rated 5 out of 5 stars

we have been looking at getting help and advice to help our pensions and savings grow. After searching various websites, we decided to try Eadon & Co. I can honestly say the experience was fantastic.... See more

Company replied

Rated 5 out of 5 stars
Verified

Thank you Eadon & Co, All the way through my difficult financial journey I felt at ease. My first contact with Rebecca gave me confidence to pursue. Aiden Carter had a difficult task of sorting ou... See more

Company replied

Rated 5 out of 5 stars

Stayed in touch throughout the process of transferring my pensions. Eadon give straightforward easy to understand advice. It's early days yet to report on how my investment is going, but a very good e... See more

Company replied

Rated 5 out of 5 stars

The whole team at Eadon were amazing, guiding me through the process to document some old pensions and consolidate them. One pension providor was particularly slow, but Becci was tenacious and kept me... See more

Company replied

Rated 5 out of 5 stars
Verified

Young and dynamic team who do what they say they are going to do and it get done. Always on they end of a phone if you need them. We had a face to face meeting at the Manchester office and felt ver... See more

Company replied

Rated 5 out of 5 stars
Verified

It was easy to get in touch in the first place. The initial and 2nd meetings were free and informative. There was no pressure to engage Eadon's services. Once I had received the initial advice from... See more

Company replied

Rated 5 out of 5 stars
Verified

From the very start, it was all about communication. Always there, keeping me updated. Regular emails kept me in the loop. When i finally had all my Pensions transferred, a had personal call to say i... See more

Company replied

Rated 5 out of 5 stars
Verified

I needed some pensions advice. The process was about as simple as it could get. Well organised, everything was clearly explained and well documented. Very clear recommendations with sound reasoning. T... See more

Company replied

Rated 5 out of 5 stars
Verified

Trying to find reliable companies when dealing with pension matters can be a minefield. But Eadon and Co have been fantastic all the way through not too pushy have explained everything fully have kept... See more

Company replied

Rated 5 out of 5 stars
Verified

I have used Eadon&co mainly Dan and Becci who have helped me to start getting the most out of one of my pensions. They have been very helpful, friendly and professional in making sure I am fully infor... See more

Company replied

Rated 5 out of 5 stars

Very friendly and knowledgeable. They kept in touch all the time and no question was too much. A very simple but professional process.

Rated 5 out of 5 stars
Verified

I spent many weeks trying to find a local adviser without success. After a few conversations with Eadon & Co everything seemed very easy and straight forward. You hear all these horror stories of sca... See more

Company replied

Rated 5 out of 5 stars
Verified

Every person that I have interacted with at Eadon & Co has been helpful, considerate and clear at all times. With Eadon & CO’s help I have taken the first steps to sorting out my various pensions and... See more

Company replied

Rated 5 out of 5 stars
Verified

With all the worry caused by Pension scammers finding Eadon and Co was such a relief. Right from the start everyone I have spoken to has been polite, friendly, professional and knowledgeable. Aid... See more

Company replied

Rated 5 out of 5 stars
Verified

From start to finish I received an exemplary service. I wanted to take early retirement, looked at my pensions & each one gave different information. I put off my retirement for 6 months & as that 6 m... See more

Company replied

Rated 5 out of 5 stars
Verified

From start to finish Eadon and Co have been a breath of fresh air. I am a retired engineer and have no experience on pension finance. Research led me to Eadon and Co and from initial contact the sta... See more

Company replied

Rated 5 out of 5 stars
Verified

Really good, friendly people always available to help through any queries and excellent follow up calls. Would recommend definitely.

Rated 5 out of 5 stars
Verified

From the first contact to finalising my pension plan everything was done first class and so informative thought out

Rated 5 out of 5 stars
Verified

Would highly recommend these guys with your pension advice. They are v knowledgeable and helpful.

Rated 5 out of 5 stars
Verified

It is so nice to talk a human, all the process was easy,they did all the chasing up with the different pensions and kept me upto date.Then put them all into one pot,which was suitable for my needs l w... See more

Company replied

Rated 5 out of 5 stars
Verified

From the first phone call to the latest one yesterday, the team have been amazing. Everything explained very well and communications have been consistent, even whilst waiting for transfers to complet... See more

Company replied

Rated 5 out of 5 stars
Verified

Eadon &Co we're very flexible with our appointments and went over everything in detail, and anything that we didn't understand they went over again, and we know we can reach out at anytime.

Company replied

Rated 5 out of 5 stars
Verified

A little long winded than I had hoped for,but absolutely spot on and true to their word. Both pensions have been transferred and both doing well. So far I'm happy and would recommend their service... See more

Company replied

Rated 5 out of 5 stars
Verified

Really straightforward process and most importantly, very clear advice spoken very much in lay terms. Can highly recommend

Company replied

Rated 5 out of 5 stars

Elliot, Rebecca, Elizabeth have been very helpful ,and Dan helped me in making my decision to transfer existing pension to Eadon & co. Elizabeth and Beccie have been keeping me informed of the transfe... See more

Company replied

Rated 5 out of 5 stars
Verified

I found Dan from Eadon & Co very knowledgeable and he talked in layman's terms so that I was able to easily understand what he was explaining. Teams meeting were perfect - no need to leave home, and... See more

Company replied

Rated 5 out of 5 stars

I can’t speak highly enough of the service we received from Eadon & Co, especially Becci, who was an absolute star throughout the entire pension transfer process. What started as a confusing and f... See more

Company replied

Rated 5 out of 5 stars

The service provided by Eadon & Co. has been extremely useful in helping us to understand how best to manage our financial preparations for retirement, giving us a better understanding of our situatio... See more

Company replied

Rated 5 out of 5 stars
Verified

I had brilliant experience from the beginning to the end .Rebecca and other staff are knowledgeable and experienced and made the whole experience smooth and easy.

Rated 4 out of 5 stars
Verified

The customer support I received throughout the transfer process was excellent. As a customer I was satisfied with the outcome of this pension transfer experience. The responsiveness to my requests fo... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent service everything was explained to me and was easy to understand. The process if transferring my pension went smoothly

Company replied

Rated 5 out of 5 stars
Verified

Fantastic personalised service from highly knowledgeable and easily understood advisors. High levels of integrity and honest feedback makes the process feel safe and reduces stress. Highly recommended... See more

Company replied

Rated 5 out of 5 stars
Verified

Very helpful appointment with Zach and Becci. Went through all my wishes and plans. Explained things well.

Rated 5 out of 5 stars
Verified

From start to Finnish Eadon were professional informative and honest.

Rated 5 out of 5 stars

1st experience of independent financial advice and was a really positive experience Initially looking at making my money work for me, looking towards the future and my pension health... See more

Company replied

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Company details

  1. Financial Planner

About Eadon & Co

Written by the company

At Eadon & Co, we’re dedicated to providing personalised, easy-to-understand independent financial guidance tailored to your unique needs.

With over six years of specialised experience and the leadership of our founder, Tim Eadon - who brings more than 30 years of expertise in independent financial advice - we’re here to help our clients navigate their financial journey with confidence.

Our team is made up of experienced advisers, paraplanners, administrators, client relationship managers, compliance, training, and competence professionals who all bring together centuries of experience in the financial world.

Tim Eadon, a Chartered Financial Advisor, has a distinguished career that includes serving as CEO of a respected finance society and as an examiner of the Chartered Insurance Institute.

Our advisers come from diverse backgrounds, including roles in FTSE 100 companies, top financial advisory firms and major investment banks.

At Eadon & Co, our goal is to provide you with clear, comprehensive advice that’s both effective and easy to understand. We’re committed to helping you gain a full understanding of your financial situation and working together to achieve your goals.

We’ve embraced the latest technology to make our processes smoother, more efficient and timely, ensuring you get the advice you need when you need it!

Our central investment committee, which includes our partners, carefully selects the best providers and investment funds in the UK to ensure your pensions and investments are well positioned for success.

We’re passionate about helping you reach your financial goals. Our commitment to exceptional service, and our proven process, ensures that we can help you improve your financial situation and achieve your dreams faster.

Contact info

4.9

Excellent

TrustScore 5 out of 5

218 reviews

5-star
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Rated 5 out of 5 stars
Verified

We could not fault the service we…

We could not fault the service we received from start to finish, every member of the team we spoke to were professional and knowledgeable which made our process so much easier.

Everything was explained in clear terms which really helped.

Great team, thank you.

October 23, 2025
Rated 5 out of 5 stars
Verified

Outstanding company

Rebecca, Elliot, Dan and Becci have been absolutely fantastic and professional in providing me the right wealth package for getting ready for retirement. Dan and Becci explained clearly and answered my questions and I felt confident about each agreed decision. What stood out the most , was their personal touch , they listened and understood my goals for retirement and built a plan that suited me . I feel safe in their hands and highly recommend Eadon and Co . Thank you

October 23, 2025
Rated 5 out of 5 stars

Very professional, knowledgeable and informative staff.

At first I thought, I might had made a mistake to getting financial advisors getting involved with my pensions, as you do hear horror stories about people being swindled out of their pensions, but these thoughts were quickly gone once the transactions had started. They let me know all the way through the transferring of my private pensions into one pot. They called me to see if relevant forms had been received and sent back. Emailed with information requiring my signature. Were polite on the telephone and was able to answer all outstanding questions I had. Very knowledgeable and informative staff members and very patient.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Pension transfers

First class service from the beginning, everything explained in an informative way and was kept up to date with everything as it happened. Everyone I dealt with was knowledgeable and experienced and made everything easy for myself. Very friendly and very approachable throughout the whole process. Would definitely recommend them to help in any financial need you have.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Pension

I had brilliant experience from the beginning to the end .Rebecca and other staff are knowledgeable and experienced and made the whole experience smooth and easy.

June 19, 2025
Rated 5 out of 5 stars
Verified

Eadon &co are brilliant

Eadon &co are very professional and trustworthy. They merged our pensions into an excellent policy, they informed us of the process, and gave us time to think about each step before continuing. Their charges are reasonable but for the customer service you get it is worth paying. We have had no problems, we have been kept informed weekly on the process. It has been a very pleasant process.

October 16, 2025
Rated 5 out of 5 stars
Verified

From initial inquiry and through to…

From initial inquiry and through to final on boarding, i found the company thoroughly professional, reactive and being informed through each step with emails and call confirmations. Absolute trust in Eadon - keep up the good work.

October 13, 2025
Rated 5 out of 5 stars

I recently made the decision to look into retiring...

I recently made the decision to look into using my private pensions and I was recommended to use Eadon & Co. From day one they have been very helpful. My initial contact was with someone who helped me go through the first stage, ie cashflow expenditure and to work through my pensions. Having no knowledge at all, (someone who buried their head in the sand) they made it very clear and took time to explain everything. I then was referred to a member of their team who was going to look after my account. I had a couple of Teams meetings and again they made things very simple. I had weekly updates from the Team which was great so that I knew things were progressing. I am now at a stage to start thinking of retiring knowing that I've had the best advice and support. This has been much quicker than I anticipated, so a great experience. I would definitely recommend Eadon & Co.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

First Impressions

From the initial contact to the first transfers of pensions and ISAs all stages has been handled quickly and efficiently.
At all stages of the transfer we have been kept informed and all the documentation provided has been clear and easy to understand.
All questions have been answered clearly and everyone has been professional and listening to our needs.
Looking forward to a continuing relationship.

October 6, 2025
Eadon & Co logo

Reply from Eadon & Co

Many thanks for the review, we really appreciate you taking the time to feedback.

Rated 5 out of 5 stars
Verified

personalised service

Fantastic personalised service from highly knowledgeable and easily understood advisors. High levels of integrity and honest feedback makes the process feel safe and reduces stress. Highly recommended.

September 9, 2025
Eadon & Co logo

Reply from Eadon & Co

we always aim to offer the best personal service, glad we could help on this occasion.

Rated 4 out of 5 stars
Verified

Customer support

The customer support I received throughout the transfer process was excellent. As a customer I was satisfied with the outcome of this pension transfer experience. The responsiveness to my requests for clarification of some issues was very helpful.
My only suggestion would be to provide even more clarity to some customers like myself who are not well versed in the financial and investment activities.

October 1, 2025
Eadon & Co logo

Reply from Eadon & Co

Many thanks for taking the time to feedback your experiences with us, we will take these onboard. Regards

Rated 5 out of 5 stars

5 star service from everybody at Eaden @ Co

This was all a bit of a minefield to me, trying to sort out my workplace pensions after being made redundant.
However everybody at Eadens was more than helpful in sorting out, recommending a way forward, and I am very happy with the end result.
I would thoroughly recommend Eaden @ Co to anybody.

September 30, 2025
Unprompted review
Eadon & Co logo

Reply from Eadon & Co

Super review thanks Ian, much appreciated, glad we could help you sort your finances.

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