Driver Guardian Reviews 1,511

Rachel was extremely helpful. I first asked how I can reset my password, and she told me they were upgrading their website. I then asked If my vehicle information had been updated to my new registr... See more

My motorhome broke down just after I arrived at a campsite in the New Forest. I contacted Driver Guardian who were very helpful and understanding. I arranged to speak to them again on Monday morning a... See more

My car had a flat tyre a couple of weeks ago so I phoned Driver Guardian (who I’ve been a member of for 10 years) as unable to change the tyre myself. Rachel was fabulous and went above and beyond to... See more

The mechanic came within half hour and diagnosed the issue with my vehicle very quickly Thank you driver Guardian employee who arranged the breakdown call out for me Best regards Ali Shah, Chigw... See more

We had a flat battery and no way of charging it. Within an hour a man from a local garage arrived to jump start the car which enabled us to drive to Halfords to have a new battery fitted

I like being able to speak to some one and explain what is happening. I was given good advice about booking a garage first and then calling for breakdown recovery. When we were told there was a four h... See more

Personally I have not had to use Driver Guardian but my partner who had contacted you when her car wouldn’t start was let down by your call centre not ringing her back to advise on the action taken to... See more

Excellent service I have been a member of driver guardian 4 years and never had to use until yesterday when had a flat battery on car . With it being 4pm in Christmas Eve I thought this could be a... See more

Very good to deal with. I have used their breakdown service twice in recent years. The phone was answered promptly and help was organised for recovery of our vehicle within a reasonable time. Have us... See more

Absolutely fantastic people to talk to great support and advice got all my 3 motorbikes covered on one policy, always been prompt with call out times and a curtacy call after recovery to see if everyt... See more

I stumbled accross Driver Guardian a few years ago when my breakdown cover had tripled even though I hadn't used it.. Wow what a difference in price..has even gone down in price the last couple of y... See more

An excellent level of cover at a great price. I required assistance recently because of an electric/battery issue. Locally-appointed recovery arrived slightly late (due to traffic!) and resolved th... See more

I've only called you out once, but you were polite and thoughtful and my aid was an exceptional person. I like your website because it's easy to use and understand. Your fees are very competitive a... See more

I’ve been with Driver Guardian for many years and I would not change to any other company. I now have three of my family using this company and like me they give it 5 stars. They offer a superb packa... See more

Renewed my membership today with Driver Guardian and it could not have been easier. I spoke with Gareth, but our call was interrupted as I had a work issue to deal with. Gareth said he would ring me b... See more

Alternator packed up on the motorway in France last year. Apart from the fact it was holiday time for the french garages so took longer to repair Driver Guardian was easy to deal with. I was put up in... See more

Last Saturday I posted an unhappy review on Driver Guardian. Since then their customer service has been excellent. I have had conversations with two of their team & they were able to explain the even... See more

A very annoying feature of D.G. is getting through in the first place. I have always had a problem in convincing the first layer of reception that I am, in fact, a paid-up member. For that reason... See more

Top top service! I have used every other Recovery service there is (as I am a Chauffeur) and I can say Driver Guardian comes up Trumps! Friendly caring attitude also displayed by the Technician... See more

The battery on our motorhome needed replacing,from first call to successful repair was 4 hours.and called us every 40 minutes with updates.touring spain at the time.november 2023.

Really helpful customer service team. They helped with changes to policies very well. Everything went very smoothly and efficiently when I had a breakdown. Would definitely recommend

I did not receive renewal documents and had to call the helpline to request these. As I wrote this I’m still waiting.

From my 1st call to new tyre fitted service was excellent.

Very good service. Excellent! No doubt about renewing for another year. Thank You.

Spoke to a person not automated voice my problem was solved very quickly .

Prompt answering of the phone and sending a breakdown truck. The driver didnt have the appropriate licence to tow with a caravan on the back so we had to wait for another driver who was already on ano... See more

Had reason to claim for uninsured costs following an incident whilst touring in France last year(2019). This was handled by driver guardian legal. My experience could not have been better, communicati... See more

The proof of the pudding is always in the eating! The intro pack is comprehensive and the stickers are useful to have. So far we have not needed to use the service so can’t be certain how well it wor... See more

Excellent service, fast and efficient. Only had to use them once when my Landrover broke down, they turned up, towed the vehicle very quickly and no fuss. Only downside, is that for a multi vehicl... See more

since my last review I was on my to France (Friday 14th Dec) travelling down the M20 ten miles from the tunnel my car broke down, very hairy situation. Driver Guardian came got me, took me to Maidston... See more

Easy to set up and renew. Have used for both Travel Insurance and Legal Cover on car insurance for several years now.. Fortunately have not had the need to call upon the services purchased but ha... See more

Driver Guardian service levels are excellent. I took out Legal Protection policies for both cars in the household. The combined price for both was less than Legal protection policies sold alongside... See more

Have had to use Driver Guardian twice, once when returning from France, nearly home when on M25 my Husbands van had a burst tyre, didn't have too wait long, tyre changed on hard shoulder. Next finis... See more

A lot cheaper than other companies We had UK & European cover for a van as we travel to France about 5 times per year, insured just a week before we left, then on the way home on the M25 of all plac... See more

Took out family legal car cover, rather than include it on my car insurance policy. Gave me a marginal saving, but my wife and two daughters get it for free saving them approx. £28 each. I was advised... See more

just signed up for another year, best service and value out there. got me out of trouble again last December was heading to France broke down on m20 engine failure, they got me home then in the mornin... See more

I have driven for many years & consequently experienced a wide of products from various providers such as insurance, breakdown cover, legal cover etc. Driver Guardian are by far the best, be it for c... See more

As we own quit e a few vehicles, I thought the legal expenses being charged by other insurers was exceptionally high. Driver guardian was quick and easy and great value for money for one car and even... See more

I had no idea that you could purchase motor legal protection separate to your car insurance policy and came across Driver Guardian. I checked out the website and made a phone call for further explana... See more

Up to now I haven't had to call on Driver Guardian for help, so I can't comment on how good they are but like so many others, I have gone on reviews from people that have needed their services. This... See more

Gave us amazing assistance today. We have just had a belt snap on our camper, something our local garage was meant to have fixed in our tune up prior to leaving. Being in Europe I was expec... See more

Used them for two years, much cheaper than insurance company offering. This year it wouldn't renew unless I used PayPal and it 'would not' use my selected start date, it used the date I renewed on, no... See more

I used this Driver Guardian service last year for the first time. I made the arrangement at the last minute, and needed their help in France . This was the first time I needed help in 40 years o... See more

Just renewed for my 5th year, very highly recommended, been out to me twice and I have always had first class service. Extended policies abroad are quite hard to find especially when towing a caravan... See more

Had a vehicle brought back from france, kept us informed the whole way and got us home, couldn’t ask for more really. The call staff were prompt and the recovery attendant was superb. I can’t u... See more

I am sure once purchased their service is as good as others have said. However the website is dreadfull. I wanted to buy a 2 car breakdown cover and was unsure of the process (it was not too clear), s... See more

Simply superb assistance. I cannot praise Driver Guardian enough. It was the 'first time' for me breaking down in France and I was guided by an excellent bilingual representative though the whole ep... See more

We unfortunately broke down in France, but this company excelled its self in the efficiency in which we were dealt with. Fantastic company would thoroughly recommend. Constant update on what was hap... See more

All works well the Driver Guardian team are v friendly and efficient. The customer web interface is a little clunky and a little old fashioned. Used the breakdown ( Green Flag) twice, turned out wi... See more

This the first time I have had to use my breakdown cover .My call was answered immediately .The problem was explained and the person arranged for recovery. The vehicle was transported to garage in les... See more