DK HARDWARE SUPPLY Reviews 1,218

Guides fit fine. Came without plastic tips required for installation. Had to drill out and install the old ones to complete install on the window balancers. Was not clear when I ordered them.

I received what was ordered but before I could have them installed, I found out that I had bought the wrong item. What I received was for a shower door but what I wanted was for the wall. No fault of... See more

It was really good overall, i knew it wouldnt ship right away but it had been 10 days and no word about shipment. I wrote an email asking nicely how come it didnt ship and then i got a shipping confir... See more

It took 4 or 5 weeks to receive my order, and when it arrived, one item was missing. I'm assuming there was only one of the item available. It would be great to receive some sort of communication as t... See more

Found an outdoor Halloween light i wanted, the price was excellent (cheaper than a competing store who had the same light last year) and to boot they offer international shipping, so rare to be able t... See more

The Terra cotta pots arrived Friday. I didn’t expect shipping to take that long, but that’s ok. When I unpacked them (this morning) only 5 of the 20 are intact. I feel like they were packaged well,... See more

DK had the, hard to find, door lock extension kit in stock and delivered in a timely manner. After initially being told the product was not coming for a couple weeks it showed up 5 days later. I’m not... See more

It took weeks to ship the order. It was only after I sent an inquiry did the item ship, and my inquiry was never even responded to. Just zero customer service here.

1) Seems the time between the date ordered and any correspondence, ie in process, shipped, estimated arrival etc is sorely missing. 2) Recently, placed another order on 8/12/2025 and again received... See more

I needed to replace a specific style of HOA-required house numbers, which I could not find locally. Ordering was easy through DKHardware. My order was received very quickly and in excellent condition.... See more

I like their great selection of products. However their online inventory numbers are fictious. I ordered some parts that were listed as in stock (hundreds available) A week later nothing has shipped.... See more

Thanks so much for your support and your Kindness to get my Order in time you guys and ms Andrea. That I spoke with her and she was very helpful and very kind to thank you to everyone that helped me t... See more

I was checking on an order that I had placed that seemed to be in limbo, dropped an email, answered quickly with result parts were coming. I finally received my items, very pleased with their follow-u... See more

DK Hardware carries quality products that we cant get many places in the US. Most items are available in stock in large quantities. Order processing is under 24 hours and this order shipped the next d... See more

Frankly, it was forgettable. Which, when you have deliveries coming daily, tends to make those orders the best. I didn't have any issues, but I also didn't need any additional assistance so all in al... See more

Took way too long to arrive and when it did, it was not packed appropriately. Order was placed on June 26 and didn’t arrive until July 14. That’s nearly 3 weeks for six cans of black spray paint. Not... See more

It took many weeks to receive this order. Whenever I call to get a status I was told wrong information repeatedly. It took weeks to get a tracking number. Although satisfied with the merchandise, I wi... See more

Crazy. Up in Iowa, middle of nowhere farm country and the only ag related buisness stocking 7' steel T-posts decides they're not anymore after I bought them out. I lacked 5 posts from completing the... See more

You guys first said the order would take an additional two weeks beyond original estimate....so we canceled. Then you came back and said you could fill it as estimated after all, so we reinstated it.... See more

Very fast delivery! We have huge aquariums and my wife likes to keep her fish healthy 🤣🤣🤣...i need to order more just to have on hand instead of waiting til things become an issue and I will be ord... See more

Fast easy ordering, product as described, received on time, great price. How wonderful to find great older hardware which is simple in it’s application and extremely durable. Plus they match my curr... See more

We were looking for specific accessories to match our Delta Champagne faucets and fixtures for our bathroom. The sampled we purchased helped us to make our decision. Item arrived quickly.

The part was exactly what I needed but it took two weeks to deliver. I expected to receive *some* communication about the delay but there was none; I was beginning to think that I had been scammed.... See more

We needed some sheet metal radiator screens and needed them pretty quickly. We stumbled on DK Hardware, and their page states 11 units available and usually ships in one business day. We called today... See more

The shipping needs improvement. The package went back and forth between locations in Florida for a week, then to Arizona and then Calif. The shipping should be free; why pay for that type of mix-up... See more

They are just hinges, but the issue was I ordered two steel closing hinges to make sure they were going to work. They did, and well. So I ordered the remaining 6, but asked for the non-closing version... See more

The items sent were very inferior to original window sash and must hold a strong spring, some were defective. I had to return them plus shipping prices are high. Please process my shipped return.

I received an empty tube. Definitely not the fault of DK Hardware, but after a phone call, and sending a few pictures of the container, they sent a replacement immediately. I wont hesitate ordering f... See more

I like the items I purchased but the price seemed very high. Also, I truly resent being added to your email list. I have tried to unsubscribe. Please remove me. I prefer merchants who respect my p... See more

The ordering process was super easy. The staff was friendly when I called about my order. My only complaint was the lack of communication over the delay between ordering and shipping. I had to call an... See more

it took way to long to get my order and communication was terrible. I sent several emails inquiring about my order and never received an answer. Funny I finally called and amazingly the order was goin... See more

Ordering and Shipping was fine... Only thing was after opening of box that the product was shipped in, the box of nails were opened but needed them for a job I needed, to do quickly and luckily I had... See more

I got the product at a reasonable price. Web site indicated they had sufficient items on hand, but it took a while to ship. An email explaining the delay would have been helpful. I used the opportu... See more

My order was delivered quickly and packaged well. It’s exactly what I expected and am very pleased with DK Hardware Supply. I don’t like to order online but would definitely order again from them!

DK Hardware Supply only vendor to offer specific product to purchase online! Thank you for fulfilling specific needs for key padlock on screen door entrance.

DK was one of the few vendors that had piece of hardware I needed. Prices were reasonable. Shipping was a bit slow though (~2.5 weeks) which would have been good to know prior to placing the order.

I got my package about a week ago now and have been using this product and loving it. Thank you for inquiring about the delivery.

The order took about a month to be delivered and the price was not competitive, although it was a tiny order

The fan motor was a perfect fit and easy to install. You were the only place I was able to find original equipment for this repair.

You had what I needed at a reasonable price. One of the items I ordered I actually found the original later. However, it costs too much to send it back with shipping and the 25% restock fee. That was... See more

Wonderful duplicate/replacement. Associate even gave me a personal phone call to notify that I did not add a zip code. Time of delivery was fast and surprisingly earlier than expected!

I received the handle but it wasn’t what I expected. I returned it and received credit. Thank you.

2 screws were missing. I contacted the company, but they made it too complicated to bother with.

Order received in a timely manner and in good condition. Very satisfied

Found exactly what we were looking for and some of these parts are hard to find locally. We will be shopping again.

When they did not have a proper shipping address they called me to verify

Fast and accurate ordering. Good quality product

When I was searching for the item, I don't remember it saying that it was "Factory Reconditioned", I could be wrong. I am hoping once I get it set up and running that it lasts for awhile. After ship... See more

The instructions were not so clear. I called your CSR for better instructions, or even a Youtube video based instruction. But alas, no such modern support. My recommendation is to use a cell phon... See more