Diamond Lighthouse Reviews 64

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars
Invited

The customer service I received while selling my pendent through Diamond Lighthouse was top-notch from beginning to end. Melissa Hill did such a great job updating me as new offers came in to sell my... See more

Rated 5 out of 5 stars
Invited

I have never sold anything online and was leery about using Diamond Lighthouse, however, each step of the process was professional and easy. Melissa helped make everything go as smoothly as possible.... See more

Rated 4 out of 5 stars
Invited

Selling a diamond is a little bit of a bummer because the retail price of diamonds is so inflated that reselling them is depressing as a consumer. It's hard to see the diamond industries clever... See more

Company replied

Rated 5 out of 5 stars

Selling a diamond that is practically brand new came with a lot of sadness but also a blessing in disguise. I found Diamondlighthouse online and never really hesitated to deal with them. They called... See more

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Company details

  1. Jewelry Store
  2. Clothing Store

Information provided by various external sources

Our experienced and friendly customer service staff is here to assist you! We will guide you every step of the way in selling your diamond, answering all your questions and offering sound advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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1-star


Rated 5 out of 5 stars
Invited

Very professional!

They were very professional, polite, thorough, and everything they told us turned out to be exactly as they stated, from appraisal to sale and payout. Excellent to work with, I would do business with again and again?

November 10, 2014
Unprompted review
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Rated 5 out of 5 stars

Fantastic Experience.

This was a seamless and wonderful experience from start to finish. Melissa is a "gem" and was immediately available to help with any questions.
Top notch security, superior web support and customer service that does not exist anymore: concerned, tuned in and ready to help. Recommend with highest regard.

October 22, 2014
Unprompted review
Rated 5 out of 5 stars

Something good came out of something bad....

Selling a diamond that is practically brand new came with a lot of sadness but also a blessing in disguise. I found Diamondlighthouse online and never really hesitated to deal with them. They called me shortly after I completed my profile. I felt comfortable and confident that they would take care of the ring and find me a great buyer. They did. I'm very happy and would absolutely suggest them to any friends.

October 3, 2014
Unprompted review

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