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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. People express concerns about the platform, particularly regarding the support system. Consumers report difficulties in getting assistance and express frustration with the lack of communication from the management team. The location is another source of concern for many reviewers. The ambiguous sentiment around payments and the app is also noteworthy. Consumers report issues such as earnings not being paid, problems with the app's functionality, and delays in ID verification. The service is another point of contention, with reviewers reporting a lack of proper training for tasks and dissatisfaction with the earnings received.

Based on these reviews

Rated 2 out of 5 stars

You do not get proper training for the tasks.Some evaluations don’t have videos and completely confusing.I worked for the whole month and got only $30, they lie about the rate and what you can earn. T... See more

Rated 2 out of 5 stars

I signed up with them in Oct 2024. Got enrolled in a project (Fireweed), worked and eventually paid after two months. My problem with them is: 1. Awful support system to say the least. 2. Pay pe... See more

Rated 1 out of 5 stars

A really awful company for casual work. They have so many promises of paid work and it looks professional. But don't fall for it. You have to go through so many loopholes it just isn't worth it... See more

Rated 1 out of 5 stars

The company, Appen Crowgen, seemed like the fantastic place where you could work remotely and earn good money. I personally qualified for 90% of all the projects I was presented with, but never got s... See more

Rated 1 out of 5 stars

Complete scam. 1. Offers a well paid project 2. Make account: Give them all of your personal information 3. Do some unpaid tests 4. Get your account suspended "Under review" forever. 5. Wait... See more

Rated 1 out of 5 stars

This is the worst platform I have come across.signed up back in 2021 in a hope to get job when it was initially know as appen.After transitioning to crowdgen and applied for a role after rigorously pa... See more

Rated 1 out of 5 stars

I passed several assessments successfully - which represents several hours of unpaid work.Yet I can't work on any of the available projects, because they were never able to process my ID. The ID gove... See more

Rated 1 out of 5 stars

Basically the whole site is a cleverly designed scam, tricking you into thinking you can actually work for them, while in reality you cannot. Not only do they collect your personal info, but they was... See more

Rated 1 out of 5 stars

Complete waste of time. Qualification tasks may take quite some time and have you fail without ANY transparency. Tasks you qualify succesfully for may never actually start. Tasks that DO start and get... See more

Rated 1 out of 5 stars

I have worked on several projects with Crowdgen (Appen) since June of 2019. The first five years were pretty good. The work was not always steady, but for the most part I was happy with it. I was paid... See more

Rated 1 out of 5 stars

CROWD GEN is not good platform to transact with it is the waste of your time and probably a Scam like what others review here. They offer a job then fall into exam for almost an hour of answering and... See more

Rated 1 out of 5 stars

as soon as I submitted my application for a job, I received an email that I am shortlisted and I only need to finish signing up and creating my profile. after receiving the email, I found out it is an... See more

Rated 1 out of 5 stars

DO NOT GIVE THESE FRAUDS YOUR DATA OR ANY PERSONAL INFORMATION!! Due to heavy marketing on social media and the promise of available work, I signed up for Crowdgen. I have approximately 2-3... See more

Rated 1 out of 5 stars

Aggressive recruiting on social media platforms, but I recommend avoiding it unless you like wasting your time. So far, two weeks after submitting my ID for verification, it’s still under review. Th... See more

Rated 1 out of 5 stars

Crowdgen, I honestly cant know where to begin. This is one of the most utterly frustrating and downright predatory AI companies to ever exist. From never actually paying you and the fact that someon... See more

Rated 1 out of 5 stars

I would caution anyone who is even remotely concerned about having their identity stolen to avoid signing up for and working with Crowdgen (Appen). The company routinely sends out invitations for memb... See more

Rated 1 out of 5 stars

By far the worst customer support experience. It's just a shitty company paying you 5-7 bucks an hour (which i beyond the minimum of 20 usd) to do the job for companies who wouldn't hire on a regular... See more

Rated 1 out of 5 stars

It may seem like easy money and a great work-from-home opportunity, it's not. Been doing project for Appen for a while now and since its revamp of Crowdgen it's been awful. They pay once a month afte... See more

Rated 1 out of 5 stars

Received another "job invitation" from them. Here you go the key points: "Mystery Shopper - Project Lyra byCrowdGen (Mexico) ... Join the CrowdGen team as an Independent Contract... See more

Rated 1 out of 5 stars

Very sketchy, I’m so glad I never completed onboarding and never gave them any financial information and only gave them an email created solely for this app.

Rated 1 out of 5 stars

Earnings unpaid. Barely functioning platform and complete absence of support. Some people rely heavily on the earnings from Appen's projects, still, many of us haven't been paid September's earnings.... See more

Rated 1 out of 5 stars

The management team will never communicate with you. Most projects have no way to talk to anyone on the project. You will feel completely isolated and alone with no communication. You will not u... See more

Rated 1 out of 5 stars

THE MOST STRESSFUL WORK FROM HOME EXPERIENCE! SO NOT WORTH IT! BETTER OFF DOING UBER OR INSTACART! NO ONE REPLIES TO HELP INQUIRES! HOURS OF UNPAID WORK! PREDATORY COMPANY! NEEDS TO BE REPORTED! HOW A... See more

Rated 1 out of 5 stars

A complete scam. Not only they didn't pay me anything, but they stole my personal information when they asked me to send identification. You have been warned! Stay away!

Rated 1 out of 5 stars

I have worked in the Crowdgen. The system did not track my work hours. So, the payment will not be made. I have reported several problems for other issues. However, the support desk did not ans... See more

Rated 1 out of 5 stars

I signed up yesterday. This morning I received an email that said my account was deactivated and they couldn't tell me why. I'm glad I hadn't put a lot of time into working with them.

Rated 1 out of 5 stars

Crowdgen does not care about our feelings, they take our government documents for verifications yet fail to verify us. They have such poor standards for the users

Rated 1 out of 5 stars

Bad experience. Bad support who uses automated replies and copy paste and do not get stuff done. Even simple things such as signing up has so many bugs which they fail to acknowledge and solved.... See more

Rated 1 out of 5 stars

I have missed a whole month of work because the support team does not answer emails. I can't access the tool to do the work and they are not helping me. I also applied for new projects two months ago... See more

Rated 3 out of 5 stars

I have worked on a project Fireweed for Crowdgen for 3 months now. The payments are regular, but you have no say in how the hours are tracked... The hours worked are tracked by the system so if th... See more

Rated 1 out of 5 stars

Horrible company and not worth the time. They have no instructions on some of these tests they give you. Waste of time.

Rated 1 out of 5 stars

after years of collaborating they just decided to close my account by the reason "violation of contributor standards", without any explanation as this was a "confidential information". So declining my... See more

Rated 1 out of 5 stars

Appen used to be a wonderful company to work with - I worked since 2013. It started getting bad in 2020 when suddenly everyone wanted to work from home, then they built a 'new' website Appen Connect t... See more

Rated 1 out of 5 stars

My ID has not been verified for over 2 months since I submitted it to be verified. No replies from support. I have passed the quizzes of over 9 project which take a whole lot of time to prepare for an... See more

Rated 1 out of 5 stars

I had high hopes when I signed up, but my experience so far has been deeply disappointing. The onboarding process was long and demanding, involving multiple qualification tasks. I eventually joine... See more

Rated 1 out of 5 stars

I signed up with honest intentions to earn extra money. They are a total waste of time and likely a scam because they require all your personal information. I signed up, I followed their process... See more

Rated 1 out of 5 stars

Absolutely terrible I’ve worked on Appen several times in the past Using CrowdGen the new name for Appen for the online marketplace of workers is a -10/10 experience 1. The support staff ar... See more

Rated 1 out of 5 stars

Be careful when giving your personal information to such companies. Their Terms and Conditions are vague, there is no communication when you have issues as a translator/candidate for their projects, a... See more

Rated 1 out of 5 stars

Appen (now known as Crowdgen) used to be good for me until about mid 2023 or Jan/Feb 2024. I joined Appen in Jan 2020 and worked on some good paying projects, and their processes and support were qu... See more

Rated 1 out of 5 stars

I was deactivated from CrowdGen with a vague accusation of violating Contributor Standards, which I firmly believe is false. I followed all guidelines and was never warned or informed of any issue... See more

Rated 1 out of 5 stars

Always got those project invitation emails, applied for few of them, never ever replied or confirmed a place. Until recently applied 1 language project, provided my ID and it seems vanished, no on... See more

Rated 1 out of 5 stars

They utterly underestimate the time required for finishing most of the tasks. Just finished "a few hits", which I had to use 10 times the time they claim. That resulted in earnings of about USD2 p... See more

Rated 1 out of 5 stars

Disgusting company. After waiting for months to start a project, I was assigned for the reels watching one. After 6 HOURS OF WORK. They decided to ban me. How convenient. They don;t give you a reason... See more

Rated 1 out of 5 stars

I didn't receive the payout from portal before + paid more fees than earn. You can spend hours to understanding fully the project and documentation, it took 1–5 hours, but then it's not possible to... See more

Rated 1 out of 5 stars

Simply put, CrowdGen is a joke. Don’t waste your time on this platform. They list projects that are either already inactive or completely inaccessible. You’ll be asked to go through a series of q... See more

Rated 1 out of 5 stars

My account is under rewiev almost half of a year. I sent emails them few times and got same automatically answer, something like "we working on it and ask for your patience". Besides I was cheated... See more

Rated 1 out of 5 stars

The new Crowdgen platform is full of bugs and errors, and it takes a long time to load. I completed the pre-qualification, but I got stuck at the ID verification step, as it isn't working and keeps lo... See more

Rated 1 out of 5 stars

Zero support on applications if they have site issues. Literally bumps users out of projects with no transparency as to why. Not worth the time and effort they require "applying" for projects.

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1.6

Bad

TrustScore 1.5 out of 5

86 reviews

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Rated 1 out of 5 stars

A really awful company for casual work.

A really awful company for casual work.

They have so many promises of paid work and it looks professional. But don't fall for it. You have to go through so many loopholes it just isn't worth it for your time.

Pass this test, pass that test, sign up for this platform, sign up for that platform, log your hours on that platform, register your details on another platform and log your work hours there etc etc etc. Pay rates are well below minimum wage too.

Really really bad given that it s actually trying to get you to train AI. Avoid like the plague. So many better platforms out there for casual workers.

October 14, 2025
Unprompted review
Rated 4 out of 5 stars

work hours reduced

work hours reduced, meaning that payout also reduced. but its still fair for me. but you guys should increase work hours for better payouts

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Unserious business

The company, Appen Crowgen, seemed like the fantastic place where you could work remotely and earn good money. I personally qualified for 90% of all the projects I was presented with, but never got so much as a single task.**
The Crowgen App is a waste of your time, and I can only recommend looking for a more serious job provider, whether it's AI training, ad evaluations, text translations, or similar. There are plenty of serious companies that actually give you jobs.

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Very sketchy

Very sketchy, I’m so glad I never completed onboarding and never gave them any financial information and only gave them an email created solely for this app.

September 30, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT GIVE THESE FRAUDS YOUR DATA OR…

DO NOT GIVE THESE FRAUDS YOUR DATA OR ANY PERSONAL INFORMATION!!

Due to heavy marketing on social media and the promise of available work, I signed up for Crowdgen. I have approximately 2-3 years experience on other AI freelancing platforms, but this is by far the least professional and sketchy one I've ever had the misfortune of being on. Their onboarding and support is laughable. They take all of your personal and sensitive data, but you get nothing in return. My ID verification has been stuck for 2+ months, so while it worked for the initial project I signed up for, I cannot apply for any further projects. I have tried over the course of 2+ months to contact support, but honestly, the bot makes more sense than they do. They seem woefully unknowledgeable to the point that I've had to spoon feed them operational practices and they still don't seem to understand.

As far as I can ascertain, they are collecting data and offer no meaningful service or work opportunities. They mismanage all aspects and if they can't handle basic onboarding, I'd hate to see the dumpster fire of getting actually paid (if you even manage to get onto a project).

There's a rise in these charlatans, specifically for this industry, that promise work, but do nothing other than data mine for profit. Stay away.

EDIT 4/10/25:

I have contacted support twice to ask them to delete my data, and they have not responded. This is against data protection laws in my own country and their country of operation.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Appen/Crowdgen is now inept and untrustworthy

Appen (now known as Crowdgen) used to be good for me until about mid 2023 or Jan/Feb 2024. I joined Appen in Jan 2020 and worked on some good paying projects, and their processes and support were quite efficient until the last 1.5-2 years approx. In the last 1.5 years especially, they have been a lot more inept and untrustworthy operation, with no actual work/ projects it seems like, and have now deactivated my account.

I am suspicious they have taken/used my data with these ID "retests" for a supposed project, in the last few weeks. This has happened several times in the last 1.5 years, getting an email about a project apparently, but then a bit later on, "this project doesn't exist", something like that. Only now, after calling out their BS and inept behaviour recently, in one of the support tickets, they have now deactivated my account.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

NOT WORTH THE EFFORT ANYMORE

I have worked on several projects with Crowdgen (Appen) since June of 2019. The first five years were pretty good. The work was not always steady, but for the most part I was happy with it. I was paid on time and rarely had any issues. But in October of 2024 the platform changed, and it has been downhill ever since. Little work is available, and I am rejected for the few projects I do apply for. Today I received an email asking me to verify my address. Really? After working with them for more than 6 years. These days it feels more like a data mining operation than a job. No thanks, I just deleted my account.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Frustrating Experience with Little to Show for It

I had high hopes when I signed up, but my experience so far has been deeply disappointing. The onboarding process was long and demanding, involving multiple qualification tasks. I eventually joined the Whatcom project, which promised access to various tasks paid per HITT—but in reality, those opportunities have been extremely scarce.
Then, in March 2025, my account was suddenly flagged as "under review," despite having already submitted and verified my government ID. This status has completely blocked access to new projects. I’ve submitted several support tickets asking for clarification or guidance, but the responses have been vague, unhelpful, and frankly dismissive.
After investing countless hours into onboarding and qualification tests, I’ve received no meaningful return. The lack of transparency and communication is unacceptable. Unless things drastically improve, I wouldn’t recommend signing up—it’s been a waste of time and effort.

September 5, 2025
Unprompted review
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Rated 2 out of 5 stars

Low rate not as shown

You do not get proper training for the tasks.Some evaluations don’t have videos and completely confusing.I worked for the whole month and got only $30, they lie about the rate and what you can earn. They kicked me off the project after a month and kept on sending me emails about the project while my account was deactivated. Not worth anyone’s time honestly.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

I was cheated and now totally disapointed

My account is under rewiev almost half of a year. I sent emails them few times and got same automatically answer, something like "we working on it and ask for your patience".

Besides I was cheated on one project and they dont care. The curator of the project was their employee Crystal Lee (cli@ appen dot com). I wrote to her and I wrote to Appen support few times but all my requests about this case was ignored. It was good platform few years ago but now I'm totally disapointed

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

I have a great experience with the…

I have a great experience with the company. However, I waited for - I think maybe more than a half of a year to kick off the project. I was patience, and I was waiting. I made all the assessment. I recommend you to wait for the kick-off, it will worth for it. I am really grateful to work for them.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Account deactivation with no explanations.

Appen's glory ended years ago.
The bad reviews you will read here are all true. I'm writing this review to denounce their awful service.

One day they decided to suspend my account for violation of their CrowdGen Contributor Standards and not explaining more specifically. The only thing I did was to apply for a project, while i was traveling in another country. Probably standard 4 was violated? This standard is "Contributors must be located where they claim to be. Falsifying location for project eligibility is not permitted." If they had data of my location while applying to the project, then maybe automatically it hit to their system that it was a violation. But there was no falsification on purpose, certainly. I was traveling. Either way, I am not even certain if that was the case, I can only assume! So, when I wrote to them, asking them to explain to me what Standard was violated and why, and if there was anything i could do to avoid future issues, they only responded automatically with the following: "Regrettably, we made the business decision to deactivate your account at this time due to a violation of the CrowdGen Contributor Standards.
If you believe that this decision was made in error, or you have any questions about our standards, please do not hesitate: our dedicated support team is here to help." Help?? I already did that and no one answered to my questions.

I am not affected by their deactivation, it is something I should have done years ago, since I had stopped working with them. And I stopped because the projects simply weren't working. I mean, were they even real?
I don't expect the company to change, or anything. Appen's past glory of 7-8 years ago will never turn back. I don't even think that the bad reviews will affect them. This is just my only way to respond, and at least here someone will read it and it may be of use to them.

June 30, 2025
Unprompted review
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Rated 1 out of 5 stars

DON'T TEACH A.I THIS B.S

Everything sounds so amazing and enticing. Until something can't be done. You aren't able to change your profile. If you can't change your phone number you can't get paid. Well you have to do a ticket. They waste their time, stringing you along with Bull $hit lies for months. NO, IF there was an issue, then the issue should have been taken care of when it was first brought up. not 5 months after the fact. I was emailing them daily to get paid, for the project i was hired onto. They Send you a PIN number and the project number to work. Well, they will send you 10 emails telling you about it, describing it, elaborating about it, and never give you a pin. When you have sent your 10th email asking about the pin, you will get an email, about something irrelevant. That they sent out an email in regards to something that doesn't pertain to you. So back to the PIN number, you send out another 10 emails, and then nothing happens. Months go by, you still don't have the pin. Then they sound apologetic, but there is no sincerity in their emails. They waste your time! Say that they will pay you. And Never do. I had a project in February. They Never sent payment. I emailed, and nothing. THE WORST COMPANY FOR AI. IT IS NOT WORTH THE STRESS.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Looking for remote work? Check elsewhere.

I have worked at Appen/Crowdgen for over 2 years at the time of writing this. To be short and simple, it's independent contract work that lets workers explore numerous online tasks that they can complete to receive compensation; there are sometimes physical, on-site tasks available which require online logging as well. Within the first year, I've enjoyed working towards accomplishing these objectives; the work can be tedious, but it was worth it for the decent pay. However, I have officially decided to give the site/work experience this rating for incompetence, inconsiderateness, and unfairness.

After graduating from college, I have been searching on the side for an actual job both locally and online for the past three-and-a-half years to earn better income and improve my work experience, but I have had no luck—just rejection letters or lack of updates. I've found Appen/Crowd Appen during this time, which I was happy to be a part of after being accepted into their platform and helped break me into remote work.

After the first year, working in the company has been a bumpy road, and it has only worsened overtime. In the dashboard where contractors can sign up for assignments, I have applied to many projects, but almost all of those have either not responded about updates, or they do reach back after months just to say that the project is either full or has been closed indefinitely. I literally have had over ten projects waiting for updates just to be either closed or never heard back from for months. Just recently, one of these projects, which I've been working on for almost a year and was receiving decent compensation, has just announced closure. This same project, which has been in an almost six-month long hiatus, has been emailing contractors for months saying that work will continue the month after again and again, just to ultimately reach back to us about their killing of the project–explaining the reason that "work data has reached its quota and therefore has decided to be completed and shut down." If this is the case, why not have let the contractors, who have been waiting patiently, know months prior instead of waiting?

I sit here writing this with a list of applications for other projects on the site's dashboard that have yet to hear back from, and I've received another email (a total of three so far) stating the closure of a project. I am working double time to find work in another field, and I will hopefully find another company that can have work available for its contractors or at least can inform them of updates and showcase competence and respect for its workers. I am done with Appen/Crowd Appen.

If you are looking for remote work, please continue searching elsewhere. You will only find yourself waiting and waiting like a fool just to be either abandoned or brushed off like they've forgotten that you joined the platform. I have learned recently that there are other independent contracting sites/companies who offer this type of work but have a more professional behavior towards its contractors.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Joke Platform

Simply put, CrowdGen is a joke. Don’t waste your time on this platform.

They list projects that are either already inactive or completely inaccessible. You’ll be asked to go through a series of qualifications, only to be told afterward that the project has been closed.

Even if you meet all their listed requirements—such as location-specific criteria—and successfully pass the qualification, you may still be denied access to the project. If you try to appeal, the helpdesk will respond vaguely, saying they can’t tell you the reason due to internal policies.

July 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Account Deactivated Without Explanation

I was deactivated from CrowdGen with a vague accusation of violating Contributor Standards, which I firmly believe is false. I followed all guidelines and was never warned or informed of any issue beforehand.

When I asked for clarification, they refused to provide any details, making it impossible to understand or respond. The lack of transparency and accountability is deeply unprofessional.

I would advise others to be cautious when working with them. If they decide to cut you off, it seems they won’t give you a fair chance to defend yourself or even explain what went wrong.

June 30, 2025
Unprompted review

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