Walt CS

Singapore

Reviews

Review of ZEN.COM


Rated 1 out of 5 stars

High fees even for low transactions…

High fees even for low transactions such as up to 10 dollars with fees in the high 20%?? Verification also has so much issue and bugs that it makes the user experience so bad and unpleasant. Support is almost non existent with fake wait times and reaching in the hours just to get one lmao

Recommend looking at other payment apps.

REPLY to their comment below: Look at their automated response, "We want to team to look into your complaint further" . Like really? We want to team? Brother everything is so bad and automated, with no actual humans, this company is bound to crumble

December 20, 2024
Unprompted review

Reply from ZEN.COM

Hi we're very sorry to hear of your recent experience. Thank you for taking the time to let us know. We want to team to look into your complaint further, therefore may we ask for your data, please?

Review of Crowdgen


Rated 1 out of 5 stars

Bad experience

Bad experience. Bad support who uses automated replies and copy paste and do not get stuff done. Even simple things such as signing up has so many bugs which they fail to acknowledge and solved.
If i could give 0 stars i would, its that bad. Its as if management is run by 5 year olds, support team by robots and HR by 70 year olds.
Take my advice and do not deal with them or interact with them.
0 stars.
Garbage.

December 1, 2024
Unprompted review