If I could give a lower score I would
If I could give a lower score I would. Recently have purchased several pieces of furniture. They deliver quickly and furniture is good quality. Here is the thing. You purchase the product waiting for their Big sale only to find two days later it decreases in price yet again. In calling to have my purchase discounted to the actual new price I'm told they do not price match, yet it is during the same sale time. Since the item has already shipped I was told I can cancel the order which is in transit and reorder at the lower price. Sound ridiculous, yep to me too. Here is the interesting thing. This had happened earlier this month with a bed we had ordered. I called and the CS representative was great, discounted the bed which was already in transit. In this day and age, when people are attempting to make ends meet it seems terrible that a company would pull these antics with anyone, let alone a customer who actively makes purchases from them. Unacceptable.
July 27, 2024
Unprompted review