Debbi

United States

Reviews

Review of Cozzyhomes


Rated 1 out of 5 stars

Only good for the dogs…

If there were a way to give negative stars we would. Terrible disappointment when receiving blanket not a quilt at all. The pictures on the site are extremely misleading. We too ordered a beautiful king size quilt only to receive a thin ugly blanket. Do not buy these blankets unless you need them for your dogs.

January 8, 2025
Unprompted review

Review of Wayfair USA


Rated 1 out of 5 stars

If I could give a lower score I would

If I could give a lower score I would. Recently have purchased several pieces of furniture. They deliver quickly and furniture is good quality. Here is the thing. You purchase the product waiting for their Big sale only to find two days later it decreases in price yet again. In calling to have my purchase discounted to the actual new price I'm told they do not price match, yet it is during the same sale time. Since the item has already shipped I was told I can cancel the order which is in transit and reorder at the lower price. Sound ridiculous, yep to me too. Here is the interesting thing. This had happened earlier this month with a bed we had ordered. I called and the CS representative was great, discounted the bed which was already in transit. In this day and age, when people are attempting to make ends meet it seems terrible that a company would pull these antics with anyone, let alone a customer who actively makes purchases from them. Unacceptable.

July 27, 2024
Unprompted review

Reply from Wayfair USA

Hi Debbi!

Thank you for reaching out with your concern. Do apologize, that the manager you spoke with did not provide better information. Looking at your order for the Gray Media Center, you did get the best price. The color options have different pricing for that product. Here is a link for the gray one:https://shorturl.at/Nahye. Which shows you paid that current sale price for the unit.

We always want to ensure that our customers are happy with the items they received. If you believe that there is a quality issue for this item, please report this through the 'My Account' section on our website and we will be more than happy to assist you. You can do this by visiting www.wayfair.com/myaccount.

Thanks
Wayfair