Fantastic experience as a first time buyer from this company especially Emilia! I initially sent an enquiry regarding expiry dates and had an extremely fast response. My order was dispatched very qui... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
About Coffee Supplies Direct
Written by the company
About Coffee Supplies Direct
At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.
We specialise in:
It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.
We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.
Delivery - Free delivery on orders over £60 with a Next Day delivery option available
Returns - 30 Day money back returns on items returned in their original condition
Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving

Contact info
Unit 7-8 Leatherhead Trade Park, Station Road, KT22 7AG, Leatherhead, United Kingdom
- info@coffeesuppliesdirect.co.uk
- coffeesuppliesdirect.co.uk
Replied to 93% of negative reviews
Typically replies within 48 hours
Cheapest Tassimo pods
Its cheapest Tassimo coffee pods suppliers in UK .I have been using this site from past 2years . never had issue with order or delivery. Only thing is that you can buy bundle of 5 packs ,I feel sometimes,they should give more options to their customers to choose 5 packs. Mix and match blend would be a great deal.
Lightning Fast Delivery
My order was placed late Saturday morning and delivered on Sunday, less than 24 hours later, so thank you to Coffee Supplies Direct and Royal Mail for really speedy service - i’d fully expected Monday dispatch and Tuesday delivery. Five Stars!
Fantastic experience as a first time customer…
Fantastic experience as a first time buyer from this company especially Emilia! I initially sent an enquiry regarding expiry dates and had an extremely fast response. My order was dispatched very quickly but unfortunately Royal mail lost it. I needed this order quickly for my small business so I was a bit stressed. After a few days or realising it was stuck somewhere, Emilia then helped me by sending a replacement out which arrived the next day. I appreciated this so much as I know a lot of companies would not have done this until the original parcel was located.
I will order from here every time I need this product, thank you! :D
5* PRODUCTS AND FAST DELIVERY
THE RANGE OF COFFEE / TEA PRODUCTS IMPRESSIVE, QUALITY AND PRICING EXTREMELY COMPETITIVE. MY TRACKED ORDER ARRIVED WITHIN 48 HOURS - A 5* EXPERIENCE AND A NEW CUSTOMER FOR YEARS TO COME !
HOWEVER, MY 4 STARS RELATE TO POOR COMMUNICATION ON THIS OCCASION. I PLACED MY FIRST ORDER, NO EMAIL CONFIRMATION RECEIVED, I SENT A FURTHER 2 EMAILS , NO RESPONSE. NO TRACKING UPDATE, NO CONTACT AT ALL. I HAD NO INDICATION IF MY ORDER WAS ACTUALLY RECEIVED OR DISPATCHED. THOUGH DELIGHTED WITH MY ORDER , DISAPPOINTED WITH LACK OF CUSTOMER SUPPORT.

Reply from Coffee Supplies Direct
Excellent service
Great product, excellent quality and excellent value + service. Packaged well and delivered on Time.
Bulk buys and good prices
Excellent prices and the ability to buy my coffee in bulk make this a great website. My last order arrived incredibly fast too. Overall great service
Faulty goods
They know, because i have told them about ten times that i threw damaged items in bin yet they keep asking for ‘more images’
Customer services are appalling
Do not buy from these cowboys

Reply from Coffee Supplies Direct
Heaven for coffee drinkers
Wow wow and wow...first time using this company, outstanding and excellent service all round. It was like the items I ordered were at my doorstep before I finished the order lol. Will definitely use again without any hesitation.
Always fantastic service
Always fantastic service: good selection of coffees; good prices; properly packed; and arrive almost immediately (well, usually the next day). I always buy my coffee from them.
Always get my coffee pods from this…
Always get my coffee pods from this company. Very good prices and excellent delivery times.
excellent customer
I came upon this company by searching for tassimo pods, their prices were excellent and the delivery of my order was really quick. I have never received such great service from a company before and I will certainly buy from them in the future
Always good
Great service at very competitive…
Great service at very competitive prices and promptly delivered…..a total no-fuss experience
I ordered a coffee where product was…
I ordered a coffee where product was faulty- the bags were damaged. I have send 2 images. But 9 coffee bags were damaged. Customer support told me to go to manufacturing with all the 9 images. Sorry to say such bad customer service arguing about 12 pounds for 3 weeks. I am disputing with my bank and never will go to buy from them again.. Completely not customer centric
Coffee lovers take a look
Very fast delivery and delicious coffee. Bonus - Not more expensive than Amazon & a UK company
Speedy service and great coffee
Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini).
Ordered, and dispatch notification received 24 mins after ordering. Order arrived less than 24hrs after ordering, so thanks to Royal Mail too.
Coffee is great, prices are good, and should you incur p&p, I think that's very reasonable for the size of box that I'm usually ordering. Although I was able to buy in bulk this time, due to the long dated products.
Excellent service and fabulous coffee ☕️…
Excellent service and fabulous coffee ☕️ 🤎
I have been using Coffee Supplies…
I have been using Coffee Supplies Direct for a few years now? Great value, great service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.