ClaimEz Reviews 339

I was first worried whether I will ever get anything back at all, but finally despite it took longer than I thought I got all paid back and my overall experience is very good. Ziphele kept me informed... See more

Found filling in the claim form a touch confusing as didn't realise I could add more than one document to a box. Scan copy of license not accepted had to be a photo and I then sent other required phot... See more

Fairly straightforward process provided you have all the documents in the correct format. Slight delay on my part uploading one document delayed the settlement by a few weeks. Good communication and... See more

Ziphelele did a great job in settling my claim concerning a dodgy car rental company at Faro airport. Uploading multiple documents in the correct format was fairly straightforward.

Claim was simple - just follow the instructions and make sure all your documents are available. Razia was very helpful throughout including the communications. Turnaround was quick. Thank you!

My claim was handled by Razia and I was very satisfied with the good communication throughout the process. I felt I was dealing with somebody who would do their best to help the claim be settled as qu... See more

Way beyond my expectations! My contact, Zi, didn't just do what was necessary but did much more - keeping me in the loop with the progress of my claim and proactively nudging the other insurance compa... See more

NEVER paying for car rental insurance ever again! Claimez is AMAZING. I've spent my fair share of hours (probably days by now) dealing with hustlers at car rental locations all around Europe. It'... See more

Good experience. I had a flat tyre in Costa Rica. I presented all the evidences and photos. It's necessary to prove as much as possible with photos the usage of the rental car (plate number, fla... See more

Have held this type of policy for many years and was the first time had to use it. Submitting the claim was straight forward. Razia was the claim handler who advised additional documentation I nee... See more

My claim was handled by Razia and I was very satisfied with the good communication throughout the process. I felt I was dealing with somebody who understood what I was saying and would do their best t... See more

Amazing service, thank you! I wholeheartedly recommend ClaimEZ. I rented a car in Sicily, ran into some problems with my car rental company, and ClaimEZ made sure they helped me in any way possib... See more

My claim was paid in full as it said on the insurance docs . Everything went ok with a very understandable web input claim form with different sections to upload the docs to that particular section. T... See more

Insurance companies generally have bad reviews. That is why it is even more necessary to emphasize the efficiency, speed and courtesy of ClaimEz. I waited a long time for documents from the rental c... See more

Fast, Easy and no hassle claim processing Submitted the claim on Sunday for my car rental excess cover bought through worldwide insure. Was a small amount only 65 Euros! was requested for an additi... See more

claimEZ became involved following an accident I had in Tuscany 9th Sept. 2023.. My excess insurance company was Worldwide Insurance.. I was driving an electric car uphill on a sharply winding count... See more

Razia helped me with my claim in record time. I had booked my insurance through worldwide insurance and used claimez to be reimbursed. The process was seamless and the requests were clear. Will defini... See more

In my opinion, the mark of a good insurance Company is reflected in how they deal with, and help, with someone else's misfortune. Raisa handled my claim in a totally professional and time efficient m... See more

Company has been great and claim was approved. They where really accommodating even when I did not follow process exactly and guided me to provide what they needed in the end. Good and constant commu... See more

I made a claim for an excess charge for a small scratch on a rental car which was probably a scam by who I would have previously considered a reputable hire company. Razia dealt with our claim quickly... See more

This was my first time I have insured my rental with Worldwideinsure and I am very happy that I did. It was also the first time that our car was damaged (some minor scratches), so rental company charg... See more

I am more than impressed with how my claim was handled. It’s the very first time I’ve ever made such a claim and didn’t know what to expect. Really impressive customer service. I will indeed continu... See more

I am dealing with ClaimEz for more than last two years and it has been really excellent experience every-time i need to raise a claim. The process is very simple and transparent and you get frequent u... See more

Razia at ClaimEz was excellent. A list of all documents needed and proof of incident were clearly noted in Razia's initial response. The claim was settled in a timely manner and I highly recommend Cl... See more

A hassle-free experience from beginning to end. Razia at ClaimEz was great: clear communication on what documents/photos were required. Razia processed everything in a timely and efficient manner. Bes... See more

ClaimEz have just settled my Car Hire Excess Insurance claim. The process has been structured, systematic, logical and amicable. My thanks to Ziphelele for their clear guidance and support through the... See more

First of all, it's important to realize that it is the insurance company that refers us (the clients) to ClaimEz and not our choice, so the review is not useful in that respect. having said that, the... See more

Ziphelele was professional and very helpful in processing my claim. She turned a frustrating situation with the hire car company into a positive result for us. Richard T

My claim was very complex but CLAIMEZ dealt with it thoroughly and professionally for which I am very grateful. ZIPHELELE kept me in touch and the online claim checker was helpful. Susan Halpern

Really efficient and prompt service. The issue was over damage cuased to a hire car The claim was taking a while due to issues on my side and ClaimEZ were constantly in contact to find out about d... See more

I have received amazing service from this company. Will buy my insurance again in the future. Especially, would like to thank Ziphelele for quick replies and professionalism. Thank you. Iwona

I took out an excess policy with worldwide insurance and my claim was passed to claimez, unfortunately, I had hired from Goldcar (Rhodes) - see separate review- who took 690euros from my account and... See more

Serviced very well - cooperative, goog recommendations, quick. I had during last 5 years 3 damages - 2 of them reimbursed promptly, 1 of them refused correctly (as a van was not included in my insur... See more

I’m genuinely blown away by how efficient and professional Claimez and Ziphelele were in handling my insurance claim. Once I submitted all my documentation, my claim was reviewed and resolved within... See more

I would like to give them four or five stars but cannot in good conscience as I wouldn't want to mislead any perspective customers. I did receive the majority of my claim refund - eventually. I... See more

Very proffesionally settled. Continiuos communications and very satisfied with the way things have been proccessed. Guided step by step throughout the corrispondance and Just make sure that you keep... See more

handled the claim quickly and efficiently. Once I had provided all the info they needed, they passed it for payment immediately. Recommended

I rented a car from OK Mobility in Spain and was unexpectedly charged €1,260 for damages. They took the money directly from my account, even though I was certain I hadn’t caused any damage.... See more

Razia was amazing. I went from tearing my hair out not hearing back to Razia stepping in and sorting everything so proficiently and with great professionalism. I dropped one star as the first month... See more

After getting scammed essentially by a car rental company in Poland for the excess. I filled the claim with the company. The whole process was straight forward and they responded in good time, with al... See more

I am very impressed with the speed and efficiency of dealing with my case. I lost the hire car keys and the insurance paid out for the car rental fee. Razia from ClaimzEZ was very pleasant, helpful a... See more

The on-line claim process is very well designed and easy to use. The agent who dealt with my claim (Razia) was courteous and helpful, and the claim was processed swiftly and efficiently. I provided... See more

Remember to take your own pictures of your hire car before travelling and if it is damaged. I had a theft from our hire car and was too focused on cancelling and re-ordering cards etc that I forgot to... See more

I had a claim relating to damage during a rental with Budget/Avis in Spain. The incident was dealt with efficiently and to my satisfaction by Ziphelele. I provided the documentation that was requested... See more

Slow process, required chasing regularly to keep the claim moving. My (large) claim was paid in full, but I was out of pocket for a month in the process. I submitted all paperwork quickly (luckily... See more

I got the full amount of requested money in a very short time (damage of window, insurance bought via worldwideinsure.com). Good service.