China Highlights Train Ticket Service Reviews 1,588

Fantastic team pulled together my 7x high speed train journeys during a Chinese holiday season. What service! I got seats on all the trains I requested. A star performance!

Although I don’t like the china system of not being able to book more then 2 weeks in advance. Annie at China highlights was a superstar! Some of the tickets we wanted (even though organised months... See more

Unfortunately we were trying to book from Yangzhou to Shanghai at the start of the national holidays in October and the Business Class tickets were sold out instantaneously. Fortunately, Trent from Ch... See more

I've used the service to book tickets between Kowloon and Shenzhen on several occasions and the results have been great. Confirmation is by email. The actual tickets are linked to your ID/passport. I'... See more

Absolutely fabulous! My agent was Fabio.He kept me informed about when tickets will be available.Was super prompt with answers to my questions. I was worried that the typhoon in HK might cancel my tr... See more

Highly recommended! Response was fast from the staff- Trent who was able to help us booked 1st class & even business class seats for the train trips! Do use this website to book intercity trains w... See more

Fantastic team pulled together my 7x high speed train journeys during a Chinese holiday season. What service! I got seats on all the trains I requested. A star performance!

Excellent service especially for reserving months ahead when the booking window isn’t open yet. My agents Annie and Vivi managed to get tickets for all the trains I requested and even advised me on a... See more

We always book our traintickets via Chinahighlights, always 100% reliable. We often need several Tickets for our travels through China. At the First Station we get all ticket printed out which saves s... See more

Tickets were booked in April for first week of September departure. There will be emails sent to acknowledge the booking and disclaimer that the tickets will only be available and confirmed 15 days be... See more

Had a trip planned for Yunnan & required train travel. Didn't want to leave it until in county to arrange the tickets when they are released & wanted to be assured that the tickets would be booked on... See more

Used China Highlights to book two train journeys. Quick response and great communication. After making the second booking, I realized that I had booked the wrong month. I sent an email to China Highl... See more

Highly recommended service. We had to change some trains and the team was very helpful and kind. If the trains were full, they offered many alternatives or even the refund. Customer service used to an... See more

Located in italy we always book high speed train tickets from this company Excellent service and very fast problem solving if we must change some tickets due to unexpected situation (flooding, ty... See more

I used China Highlights to book my train tickets within China, and the whole experience was incredibly smooth and straightforward. Their platform is easy to use, and what really stood out was their ex... See more

Excellent Service! At first I feel like helpless because you pay and didnt have anything but using email everything woks as my advisor (annie) says She suggest to take my train at another station to... See more

We met our guide, Ethan, in Beijing. Ethan was timely, he was aware of queue times and managed to get us through reasonably. Ethan also was very informative with each location. My teens needed some OT... See more

I got excellent service from ChinaHighlights. Unfortunately I had to cancel my trip to China due to the Corona virus situation. Jason cancelled my 3 train tickets and arranged a 100% refund within... See more

Great service, we had to change the train tickets 2 times for personal reasons and the team was very helpfull and reactive to all our requests. Made our trip to China do much easier.

China Highlights were great in advising and booking our high speed train tickets from Beijing to Shanghai. Fair priced and arrived as promised with very clear instructions for use. The tickets were ‘l... See more

In general, the service is good, the prices fair and the staff very quick to get back. However, I did not find they were very proactive in suggesting alternatives or different ways to ensure we could... See more

Very good communication, I received the ticket info on time, everything was great. The employee who assisted me was Annie and she was super professional and helpful. When I had a question at the railw... See more

We had excellent experience with China Highlight train ticket services. We had a very complicated itinerary and purchased several different tickets for a variety of trains, and did not have a single... See more

Their website is very easy to use and clearly lays out the train timings and ticket options. Once the booking is placed, an email confirmation is received soon after. They will also help with transf... See more

Excellent booking service! So easy and very good communication. I highly recommend using china highlights to book any train tickets for china. And I will definitely use again.

Everyting perfect, they respect time, advise for evolving, and give friendly suggestions, we had an excellent experience, olso the train trip was quiet and confortable. Thank you for your organizzati... See more

We used China Highlights Train Ticket Service to purchase the tickets we needed for our domestic travel during our trip to China. Excellent service and excellent customer support; I highly recommend t... See more

Very easy booking process, mail with detailed instructions, very nice price

Very professional staff All our questions where anwered in a short time. Thank you

We received the tickets on time and the quality of the service was good.

Very reliable service. Easy to buy. Good communication.

Just to be clear, collection from any train station in China does not mean metro or subway train systems. We saw a couple trying to redeem vouchers at a metro in shanghai. Seems obvious, but not to... See more

Timing is punctual, clean and efficiency in services. Friendly booking system and hassle free in collecting ticket at station.Areas to improve, 1)seating buttons need to improve as it seem loose that... See more

Perfect way to book china train tickets in advance (more than two weeks) for foreigners. Good service. If the desired train becomes unavailable, they propose an alternative. We had to face high... See more

Booked return high speed rail train ticket Nanjing - Shanghai. Prompt updates of tickets availability and provided great options on the routes. Wild book through China Highlights Train Ticket Servic... See more

Booked a train from Lanzhou to Beijing with China Highlights ticket service. My plans changed after the booking but they responded promptly and without any problems rebooking my trip as requested. C... See more

Really good service - and great communication for a 1st time visitor to China! Emailed when some trains hadn't released tickets yet and confirmed when all was done. Excellent comms all the way - def... See more

They are really helpful with everything. Booked my tickets and issued them in time. I would highly recommend them while booking trains in China.

Excellent. Fabio solved all my problems, even when I lost a train for my fault. In about 5 minutes he always confirm if there is or not available seats. They are honest, no surprise when you boo... See more

trustworthy site to get train tickets booked when i couldn't use the local Chinese official website to book tickets myself. Chinahighlights.com were professional and responded to my queries quickly e... See more

I had a great experience booking trains to China with China Highlights. They bought the tickets for me on the day they were issued and added them to my passport. Excellent service and reliability.

We took the night train from Shanghai to Beijing (hard sleeper) and overall, the ride was very pleasant and everything went smoothly. The train conditions exceeded our expectations — everything fe... See more

Very good service. Wesbite is convenient and transparant. More important: this is backed up from extremely efficient, friendly and reliable in person communication on release of train tickets, alterna... See more

I would like to express my sincere gratitude to Annie for her outstanding support and dedication throughout the entire booking process. From the very beginning, she has shown great professionalism... See more

The site was very easy to use and the service from Trent was excellent. He communicated well through the whole process. I was able to get all 5 tickets and it made my holiday stress free.

It was a great experience. Fabio, our contact, was attentive, helpful, and kept us informed at all times about reservations, schedules, and changes. Our trip was made easier thanks to him. I would def... See more