Choosing a plan and paying for it it's easy and straightforward. I hope I never have to use it but, in that case, I hope to experience the same simplicity to get paid back.
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Hey traveler!
We are Heymondo, your trusted travel companion. Our mission is to make life easier for travelers like you.
We prioritize your peace of mind with top-rated travel insurance plans. Our customers' experiences speak for themselves, as numerous Heymondo reviews highlight our exceptional service and comprehensive coverage. Whether you’re a digital nomad, an adventure enthusiast, or planning a family vacation, our insurance plans cater to every need.
Insurance for every kind of trip
Our diverse offerings include Long Stay Insurance and Annual Multi-Trip Insurance, ensuring you won’t have to worry about coverage during extended trips. For those seeking short-term solutions, Heymondo’s Single-Trip Insurance is designed to offer robust protection tailored to your specific travel plans.
Comprehensive coverage
Heymondo premium plans offer extensive coverage, including trip cancellation and emergency medical expenses, providing you with the highest level of protection. Planning an adventure? Our policies cover a wide range of adventure activities, so you can enjoy your travels without worry. For digital nomads and frequent travelers, our insurance solutions are tailored to fit your dynamic lifestyle.
24/7 medical chat and customer support
Customer service is at the core of our business. With a 24/7 medical chat and an efficient claims process, we ensure that help is always within reach. Our dedicated customer support team is here to assist with any inquiries or issues, making your experience smooth and hassle-free. Our insurance reviews frequently commend our prompt and effective customer support, which is available to address any concerns you may have.
Reviews about Heymondo on Trustpilot
Travelers around the world trust us, and our many positive reviews speak volumes about Heymondo. Our insurance reviews frequently commend our prompt and effective customer support, which is available to address any concerns you may have.
When you contact Heymondo, you’re engaging with a team that truly cares about your travel experience.
Join the growing community of satisfied Heymondo customers and travel with complete confidence, knowing you are covered wherever you travel. With Heymondo, you can focus on enjoying your trip, we’ll cover the rest.
United States
Replied to 95% of negative reviews
Typically replies within 48 hours
It was easy: I read the options, made up my mind, paid by card and received the insurance. How cannot this be a great experience? And how many times before was it that easy for me?
Reply from Heymondo Travel Insurance
The process of buying the travel insurance was well. The site is helpful.
Reply from Heymondo Travel Insurance
Choosing a plan and paying for it it's easy and straightforward.
I hope I never have to use it but, in that case, I hope to experience the same simplicity to get paid back.
Reply from Heymondo Travel Insurance
Reply from Heymondo Travel Insurance
I would give zero stars if I could.
I do not recommend this company for travel insurance.
While travelling in Europe, credit cards and passport was stolen.
This caused a whole chain of unforeseen expenses. We reported to the police, got a report and tried to make a claim.
Initially, I was told since we were not physically assaulted or robbed with a weapon, they were not going to cover any of the expenses on my claim.
Then the rep told me that I could submit my claim with the police report and supporting documentation of expenses.
I did that and have not heard anything, did not even get an acknowledgement of receipt of my email.
Never purchasing insurance from this company again.
Update: A representative reached out and said they were trying to get missing documentation but I submitted the police report and documentation already so no point in re-submitting.
The fact it that this company does not reimburse for stolen property unless the theft was done with violence, which makes no sense because whether a theft occurs with violence or not, the result is that items were stolen causing unforeseen expenditure.
I will just say lesson learned and not purchase travel insurance from this company and any future travel insurance, read the fine print.
Reply from Heymondo Travel Insurance
Heymondo, Insurance is simply the best! I did a lot of research, and they offer the most affordable and complete coverage for travelers — combining medical, sports activities, flight delays, flight interruptions, and lost baggage. Prices are very reasonable, and no one can beat them. Super easy to fill out everything online and adjust the policy to your needs.
Reply from Heymondo Travel Insurance
Comparing to a few other insurance companies i decided that the coverage and price of Heymondo meet my expectations. Hope not to need it but pleased to be covered and was an easy process👌
Reply from Heymondo Travel Insurance
Very simple to use and to understand, and competitive pricing compared to some travel insurances. Lets just hope I don't need to use it, but it gives me peace of mind to have this just incase.
Reply from Heymondo Travel Insurance
Very good and fast response.
Very good customer assistance.
Very friendly and helpful.
Professional helpful instead of ignoring.
Reply from Heymondo Travel Insurance
It was easy enough.
But could have been made easier by just placing a renewal button in the app.
Reply from Heymondo Travel Insurance
Fortunately, I did not need to use the services provided. However, the entire insurance booking process was smooth, the value for money is good, and the services offered (in theory) appear to be very advantageous.
Reply from Heymondo Travel Insurance
Reply from Heymondo Travel Insurance
I have purchased travel insurance several times and the customer service has been excellent ... ease of purchase and prompt replies to queries, every time. When I did have to cancel a previous trip for medical reasons, they promptly referred me to the insuring agent. My claim was processed so quickly and fully! Would highly recommend as they also have the best rates.
Reply from Heymondo Travel Insurance
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