My application was dealt with swiftly and I was always kept in the loop. Trains were easy to access with passport recognition and the whole journey was in a spotless pre booked carriage spot on time.... See more
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As the largest online tour operator in China, TravelChinaGuide Tours offer many choices of holiday plans leading you to explore over a hundred worldwide destinations. Best deals on small group tours, tailor-made private tours, flight and train tickets bookings are available with guaranteed quality service.
Contact info
5F, Yu Yuan Mansion, No. 65 Nan Er Huan Xi Duan, Xi'an, 710068, Xi'an, China
- +86-29-85236688
- travel@travelchinaguide.com
- www.travelchinaguide.com
Replied to 100% of negative reviews
Typically replies within 24 hours
Travel China Guide successfully booked…
Travel China Guide successfully booked us tickets for a party of 3 during goldenweek for the following: Temple of heaven, Forbidden City, Summer Palace and Tiananmen Square. With all but the exception of Tiananmen square we got the original dates and times requested. For Tiananmen Square, they kindly worked with me to find an alternative date and time that worked for us due to the high ticket demand. They were a pleasure to deal with and very responsive via WhatsApp.
Great web site
Great web site, easy to use and accurate. Traveled from Xian to Beijing no issues
the lowest commission fee i have found
My application was dealt with swiftly…
My application was dealt with swiftly and I was always kept in the loop. Trains were easy to access with passport recognition and the whole journey was in a spotless pre booked carriage spot on time. Well done all concerned.
Excellent Train Experience
Booking was seamless, with all questions answered promptly, pleasantly and accurately. Train was immaculate and all train staff were excellent. Room left and arrived on time. The room on the on train was spacious, clean and very comfortable. Ulaanbatur-Beijing.

Reply from Travel China Guide Tours
Excellent Service all the way.
Most bookings were as requested and those that were not were just as good. All trips went very well with great service from the stations to the porters which were included in the price. All we had to do was get to the station and from the end station to our hotels. Would recommend this service to anyone traveling through China and wanting to do it by train.

Reply from Travel China Guide Tours
Very good
Very good, smooth service. Christina went out of her way to help us.
Would highly recommend.

Reply from Travel China Guide Tours
Travel China Guide Tours - booking train tickets
Travel China Guide Tours was the best source for booking train tickets in China. I used another online travel agent but they failed to secure the tickets.
I made several bookings with Travel China Guides and they came up trumps on each one. When I made changes, they were very responsive and able to solve the problem. Great customer service and nice to be able to communicate with an online provider by email for a change!

Reply from Travel China Guide Tours
I did a one day tour of Beijing (Summer…
I did a one day tour of Beijing (Summer Palace, etc) with this company and Helen was the guide. It was well-organized, the guide was pleasant/knowledgeable, and the van was fine. Exactly what I wanted.

Reply from Travel China Guide Tours
Peace of mind
We organised quite a complex itinerary travelling around China and with tickets for trains etc often not released until quite close to the departure date we didn't want to faff with booking all the various tickets ourselves. China Travel Guide has been a real helping hand. We used them to book tickets for attractions and trains. It doesn't cost much more to use this service. There were a couple of times we missed out on our original asks (ie second class train tickets instead of first class, but CTG would always offer alternatives), and a couple of times we needed to remind CTG to ensure our bookings were fulfilled but all in all a good service and we would recommend them and happily use them again. Our tip is just to keep on top of what you're expecting to come through and when. CTG are responsive, easily contactable and very helpful. They made a real difference to our trip planning. Thank you

Reply from Travel China Guide Tours
Excellent service
Excellent service. Rapid response. Even for a last minute request for ticket change/booking -- reached out via messaging to contact us as it was urgent (email would have been slower and there were only a few tickets left)! very impressive! Seamless payment and refund. Everything in English too!

Reply from Travel China Guide Tours
Great web for booking a travel to China
Really conveniente and helpful at the moment of having doubts. It also allows to make the reservation of the tickets early.

Reply from Travel China Guide Tours
The webpage work as intended and has…
The webpage work as intended and has flexibility. Use it for booking business train travel in China.

Reply from Travel China Guide Tours
Really the best service and give you calm
Really, it is a pleasure and safely to work with the Comapny. Constantly updated and whenever any different option could happen they let you know giving your best chahnce. In my case Ms Cissy is the highest professional. She manages every situation with always succed. And when a refund must be done, it is inmediately proceesed.

Reply from Travel China Guide Tours
Easy purchase of Chinese train tickets
Easy purchase of Chinese train tickets.

Reply from Travel China Guide Tours
Awesome customer service
The customer service is outstanding . They act quickly to resolve any problems - they come up with suggestions on alternate trains. Awesome service.

Reply from Travel China Guide Tours
Perfect service
We ordered several train tickets in China, we got all the tickets in the schedule we asked for except for one that was not available and they gave us alternative very quick. Great customer service. We had to cancel one person from the tickets and they manage everything fast and professionally. We had some issue with the bank with the refund and they help us all the way. For sure I’ll contact them again for my next trip to China.

Reply from Travel China Guide Tours
Wonderful Company
All was perfectly. The attention was wonderful and we didn't have any problem with us. Perfect.

Reply from Travel China Guide Tours
Very smooth and helpful process
Very smooth and helpful process. Great team.

Reply from Travel China Guide Tours
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