Carraig Donn Reviews 10,186

I visited Carraig Donn at Golden Island Shopping Centre, Athlone on Saturday 11/10/25. I immediately was met by Mary who started to help me from the word go.......she actually became my Personal Shopper. She worked effortlessly and with as much interest in sorting me out with a complete rig out even down to the co-ordinating jewellery. I must say she had a great flare and this even showed in her own style. What a great stress free experience. Thank you so much Mary. We need more of your friendly, courteous and helpful kind of people in our shops.

i went shopping last Sunday 28th Sept. I was looking for a dress for a wedding. when i went into the store this lovey lady called Mary asked me could she help. i told her my story and immediately we set to work. she brought in 5 or 6 dresses to me and i tried them all on. Mary was so helpful and patient. in the end i picked the first dress i tried on which she had picked. We had a great chat during all this. i will definetly go back to Carrig Donn Athlone Golden island s.c.

Ordered a mirror online to be delivered. Arrived in a damaged box and when I opened it and took the mirror out the frame was chipped. Very disappointed 😞
Customer service has been excellent in rectifying this..thank you so much! 👌

Recently I’ve had a few unpleasant experiences in the Marshes Dundalk store. The lady was extremely rude & the customer is an inconvenience. There are other girls working there who are a bit younger & a pleasure to deal with , maybe this lady could take some advice on customer service from them. Won’t be visiting again.

I ordered some Galway Crystal wine glasses - website was brilliant really easy to find what you wanted and order and pay - the delivery service was then brilliant - very reasonably priced and the glasses arrived very quickly indeed. Altogether an excellent service and I'd recommend any day!

Terrible quality and do not offer free returns unless in store.

Compliments to the 2 H’s working in the Carraig Donn store in Jetland limerick. They were excellent to deal with, super efficient and sorted out my issue.

Tralee store manager, very rude and dismissive, would discourage you from returning.

Be aware returns have to be paid for and just been informed due to customs (?) refund can take 6-8 weeks ! In 2025 this is very poor! Will never order again.

I visited Carraig Donn Athlone yesterday. The layout of the store and the way the clothes were laid out made it easy to navigate and see all the clothes . Staff were friendly and very helpful especially Mary. I needed help in matching an outfit together and she went all around the store finding the perfect jacket to match my dress. I left the store delighted and confident I had the perfect outfit thanks to Mary.

I visited Carraig Donn Carlow store last Saturday the store was spotless all of the fashion items beautifully co-ordinated and all of the staff were so nice and helpful especially Rebecca who is an absolute gem a real asset to your company. Thank you Rebecca. Based on my experience and the customer service I received I will definitely be back.

Visited Carraig Donn Athlone today. The staff in the shop were all so friendly and helpful. Mary, in particular helped me shop for an upcoming trip ... it was like having a personal shopper all to myself! Thank you Mary for your advice and guidance with my purchases, it was much appreciated. X

My daughter and I recently visited Carraig Donn in Athlone. Mary the sales assistant was incredible helpful. She was friendly and attentive, and offered great advise.

Hi I'm writing to you re your store pop up for Christmas in Blanchardstown.
I purchase alot from Carraig Donn as I love your items your great customer service and your brilliant reductions at sale times .
I purchase more in store but also purchase online also but that's being a while.
I think the pop up was excellent as your steps in main store are steep and difficult even with lift for my disability as my mobility affected .
The reason I'm writing this review is two fold
I have always appreciated your excellent customer service when you even replaced a large order free of charge to me after shipping damaged items and An post placed box in black bin on top of dog poo
No quibble you resent order free of charge(long time ago)
However on this occassion YOUR STAFF MEMBER CIAN working in pop up shop but also works in main store upstairs however ,I had never met him before .
Unfortunately, I was in hospital until Christmas day and last week wanted to catch end of your sale in Blanchardstown
I visited store bought items but couldn't carry as were heavy .
The professionalism, kindness, help empathy that Cian showed me was second to none
With a smile on his face..... offer to wrap gifts and his sheer expertise as store was busy I will never forget as I was so physically weak
I hope you relay this to him
Your store is in good hands !!
I hope you do same pop up next year as Cian agreed with me re footfall in pop up.
I'm not sure if you reward staff in any way but this deserves recognition
Kind Regards
Blathnaid
Date below is not correct as I can't remember exact date but Jan 2025

Nice car company and better servicing

I bought a jersey recently, and the saleswoman perhaps had a crooked moon. Dry and rude answers.
If you can't stand people, change your job.

Was looking for a present for a family member . I visited the carriag donn store in the square tallaght. A fair haired staff member was extremely rude to my autistic toddler who actually wasn't doing anything wrong she followed us and made us very uncomfortable which resulted in us leaving the store I don't recommend anyone with children or special needs children to visit their tallaght square shopping centre store as it was a very unpleasant experience.

On my visit to Carraig Donn, Crescent shopping centre.
I met a very pleasant girl named Hollie. She was so helpful and so jolly, creating a very positive atmosphere in the store.
I have to mention Annette also who I have met on previous occasions and
again is very pleasant, chatty and most
helpful. Indeed I have always over the
years found staff and managers
extremely pleasant,helpful and professional. Mind you the current manager Kris could definitely take a 'leaf
out of the book' of his co-workers both past and present who deserve a five star rating and shouldn't be penalised
because of their manager. He was the first staff member of Carraig Donn that I ever met and found my experience with a negative one. I would give him a one star rating.

Frequently visit athlone store..always get great service from all staff but like to mention Sean In athlone store. He is such a polite genuine guy and deserves to be mentioned . 👏

Easy website to purchase from, prompt delivery