Recently I’ve had a few unpleasant…
Recently I’ve had a few unpleasant experiences in the Marshes Dundalk store. The lady was extremely rude & the customer is an inconvenience. There are other girls working there who are a bit younger & a pleasure to deal with , maybe this lady could take some advice on customer service from them. Won’t be visiting again.
Reply from Carraig Donn
Hi Fiona,
Thank you for your review.
We were so disappointed to hear that your in-store experience fell short of our usual high standards. All of our stores take great pride in providing the best customer service possible, and so, we take all of our customer feedback very seriously. We will contact the store manager and take the necessary steps to ensure that this doesn't happen again.
We really appreciate you bringing this to our attention and we sincerely hope that you will continue to be a valued customer of Carraig Donn.
Many thanks,
Carraig Donn