Cander Berlin Reviews 12,243

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, emphasizing their high quality and appealing designs. Consumers are particularly satisfied with the speed and efficiency of the delivery service, often describing it as "super quick." The ordering process is also highlighted as simple and straightforward, contributing to a seamless shopping experience. People appreciate the reasonable prices, considering the products are made in the EU. Although some consumers reported issues with specific product features or packaging, and one mentioned a customer service concern, the overall sentiment remains highly positive. The business is committed to providing good products and maintaining positive relationships with its customers.

Based on these reviews

Rated 5 out of 5 stars
Verified

Very nice product (I chose a nice alarm clock for my daughter), the design is beautiful and the quality is good.

Rated 5 out of 5 stars
Verified

Quick shipping and a beautiful product. The colors are bright and looks exactly like the photo. I love that it is actually silent as described.

Rated 5 out of 5 stars
Verified

Super quick delivery, excellent packaging and the clock we bought is well-made, great quality. Thank you so much!!

Rated 4 out of 5 stars
Verified

The item was great but their customer service was non existent. I needed help from them because they forgot to add my phone number to the delivery info (before the parcel was given to the delivery... See more

Rated 4 out of 5 stars
Verified

We ordered a watch for my son, an table clock and a wall clock. All look very good. It has all Clock numbers from 12-23hrs that we also needed along with minutes dial from 0-60. However, the silicone... See more

Rated 5 out of 5 stars
Verified

A good clock with a silent mechanism, great price for a EU product.

Rated 5 out of 5 stars
Verified

The clock is realy nice! Very happy with my purchase that was delivered in time.

Rated 5 out of 5 stars
Verified

Perfect service! Great Item! I love it all the way!

Rated 5 out of 5 stars

Nice watch. Nice and sturdy packaging. Delivery was perfect. Thank you

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Company details

  1. Watch Manufacturer

Written by the company

Wand-, Tisch- und Armbanduhren zum Verlieben. Kostenloser Versand und kostenfreie Retoure


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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Hasn’t replied to negative reviews


Rated 4 out of 5 stars
Verified

All what kids need

We ordered a watch for my son, an table clock and a wall clock. All look very good. It has all Clock numbers from 12-23hrs that we also needed along with minutes dial from 0-60. However, the silicone belt with magnet of the watch always gets loose. It doesn't stay very well on his hand. Also it was Plastic packaging. For me it was not so pleasing.

September 20, 2024
Rated 1 out of 5 stars
Verified

The order received is not the right…

The order received is not the right one.
Indeed, I ordered a clock size 56 cm and I receive a clock size 40 cm which is not suitable
I sent several emails with photos of the wrong clock, supporting evidence that I had made the right order with 56cm (print-screen of my order)
I still have not received a concrete response regarding a refund or a return of the right order = 56 cm to my home
I would like to have news of your service

August 26, 2024
Rated 1 out of 5 stars

Terrible customer service and quality

Terrible customer service and quality. I purchased a clock from the UK and it arrived and looked flimsy. I returned it (cost me £10 to send to the address I was given by customer services) and it was then returned to me. Awful experience. Do not buy from this company!

August 13, 2024
Unprompted review
Rated 4 out of 5 stars
Verified

Customer service was non existent…

The item was great but their customer service was non existent.
I needed help from them because they forgot to add my phone number to the delivery info (before the parcel was given to the delivery service) but they didn't reply and shipped out the package without my contact information on it. Had to chase down the delivery service agency to help correct this. Got the package in the end but after quite the husstle.

The items themselves were really good.

May 2, 2024

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