Camera Centre UK Reviews 3,652

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's prices, highlighting them as competitive and reasonable. Consumers are also pleased with the fast and efficient delivery service. The ordering process is smooth, and the products arrive well-packaged and in excellent condition. Many reviewers specifically commend the quality of the products they purchased. People appreciate the high level of service provided by the company. Reviewers frequently mention the staff's knowledge, helpfulness, and patience. Consumers value the personalized assistance they receive, with staff members going the extra mile to provide tailored solutions and advice. The business is considered reliable, with open and honest communication.

Based on these reviews

Rated 5 out of 5 stars

went into Camera Centre Cardiff to buy a full camera setup and honestly had no idea where to start. Nick and Luke were both really friendly and welcoming they took the time to chat about what I need... See more

Rated 5 out of 5 stars

The only time you really find out how good a shop is, is when something hasn’t quite gone right. That’s when the best stores shine—and Camera Centre have absolutely delivered. My order was mis-picked,... See more

Rated 5 out of 5 stars
Verified

My order was dispatched promptly, was well packaged, and arrived the next day. The website was easy to navigate and the ordering process was straightforward. Couldn’t be happier.

Rated 5 out of 5 stars
Verified

The interaction with the people on the phone is really open, honest and clear. I had no problem with purchasing gear or discussing what I needed (rather than what they thought I needed, which usually... See more

Company replied

Rated 5 out of 5 stars
Verified

This is a review of the retail vendor Camera Centre UK. As an online retailer their e-commerce site is clear and straightforward. The item I ordered arrived quicker than expected - it was well packa... See more

Company replied

Rated 5 out of 5 stars

I bought a lens online, had a call very shortly after to check the order and it arrived the following lunchtime. The lens is in perfect condition and I'm very happy with the whole transaction.

Company replied

Rated 5 out of 5 stars

This is an independent camera shop run by enthusiasts, who have knowledge and are happy to share advice. Ieuan served me both times I have been in, cleaning my camera sensor quickly, then finding a le... See more

Rated 4 out of 5 stars

Ordered a Nikon 24-70mm f/2.8 lens on Saturday, and it arrived in clean condition by Wednesday. However, the lens hood pictured in the listing was missing. I contacted customer service, who promised a... See more

Company replied

Rated 5 out of 5 stars
Verified

I got a high quality product for a great price with free quick delivery, that almost never happens, thanks!

Rated 5 out of 5 stars
Verified

I came across Camera Centre UK a few years ago when I was browsing online. Up to then I'd never heard of them. On that occasion I was looking for an item that was out of stock everywhere else so... See more

Company replied

Rated 5 out of 5 stars
Verified

Second time in a week I ordered products from camera centre. They arrived promptly within two days on free delivery postage. Great service, confident to purchase ongoing.

Company replied

Rated 5 out of 5 stars
Verified

Brilliant purchase, ordered a USb 16gb SanDisk memory stick as need to update Mazda Firmware for touch screen for adding android auto apple car play wireless that only takes upto 16GB and around 6gb... See more

Company replied

Rated 5 out of 5 stars
Verified

Great business to deal with, as usual. Prices are always spot on and service is always great. I'd often be in the shop buying and trading on my gear before moving away. Great bunch of boys with an a... See more

Company replied

Rated 5 out of 5 stars
Verified

Very good price for the item and delivered with free postage quickly. Considering others were selling this relatively inexpensive item with postage as extra, it was a really good deal all round. Used... See more

Company replied

Rated 4 out of 5 stars
Verified

Camera was packed well and shipping was very fast! I went with this brand since they really seem to know their stuff, but I had a lot of troubles using their website. During checkout, it kept givi... See more

Rated 5 out of 5 stars

My 11 year old is over the moon after a visit here. He was greeted with patience, detailed explanations of his options and the friendliest staff I’ve met! Cannot praise the service highly enough - jus... See more

Rated 5 out of 5 stars
Verified

Fantastic! Looking for some small binoculars to go with me on hikes, after some searching found them at the best price on Camera Centre. Never used them or heard of them before, so Trustpilot was... See more

Company replied

Rated 5 out of 5 stars

Bought a used Leica C Lux, test shots revealed a smudge on the images indicating dirt on the sensor. It's not a camera with a changeable lens so I couldn't clean it myself. Camera Centre immediatel... See more

Company replied

Rated 5 out of 5 stars
Verified

Needed a camera body cap, found Camera centre on line, item in stock, very competitive price together with very good shipping ( prompt delivery and price) what is there not to like. Thank you Mr Googl... See more

Company replied

Rated 5 out of 5 stars
Verified

Competitive price, slightly more than same product on Amazon, but I strive to support smaller independent UK retailers, even at a slightly higher cost. Product arrived quickly, ell packaged, did what... See more

Company replied

Rated 5 out of 5 stars

Recently CCUK helped me with an issue I had with some image stabilising binoculars. I thought these binos were originally bought from them so I sent them back to CCUK to assist with a warra... See more

Company replied

Rated 5 out of 5 stars
Redirected

I have had a commercial photographic studio in Nottingham for 41 years. Been a professional photographer in Nottingham for 46 years. I came into your camera centre with my Grandaughter to purchase a L... See more

Company replied

Rated 5 out of 5 stars

First time buying from Camera Centre UK and will definitely be buying from then again the future! I bought a camera for my wife for Christmas and after doing my research (as I know nothing about camer... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent product and service although having ordered on a Sunday - a working day - I was surprised to find out later than the item would not be despatched until the Monday - arriving Tuesday. It is... See more

Company replied

Rated 5 out of 5 stars
Verified

Great service - ordered a new Tenba camera bag over the weekend with free delivery on Tuesday at a good price.

Company replied

Rated 5 out of 5 stars

I was served by Ieuan on Sunday, one hour before the shop closed. Not only did Ieuan shared his extensive knowledge and expertise in Canon R range and various lenses, but he was extremely patient and... See more

Company replied

Rated 5 out of 5 stars

I purchased a refurbished Sony A7iii for Camera Centre UK and I must say I'm blew away with the service, the price I paid for my upgrade and more namely how immaculate my camera arrived in the OG bo... See more

Company replied

Rated 5 out of 5 stars

I recently took a camera to have the sensor cleaned on my DSLR and they done it straight away and I was in and out of the shop within minutes. I then visited the Wales and West photography show in New... See more

Company replied

Rated 5 out of 5 stars
Verified

Delivered very quickly. Well packaged. Followed up with a call to check our purchases were delivered with care. Excellent service and customer support. Have made many purchases with this company who h... See more

Company replied

Rated 5 out of 5 stars

Ieuan at the Cardiff store was very helpful - patient and informative. I’m a beginner photographer so I needed good advice and understanding that I was not likely to know all the camera spec jargon! I... See more

Company replied

Rated 3 out of 5 stars

I bought a Peak Design Lens Kit from here. The product itself is great. However, Camera Centre UK sent a used one (not listed on the site nor under their used section) and was missing some par... See more

Company replied

Rated 5 out of 5 stars
Verified

I needed these filters quickly for a holiday .Everything went through like clockwork, Parcel was expertly wrapped and delivered on time .

Company replied

Rated 5 out of 5 stars
Verified

Excellent service from both the online store and from their Cardiff store where the staff are very knowledgeable, helpful and nice to deal with. The products are always first class and pricing is comp... See more

Company replied

Rated 5 out of 5 stars
Verified

I needed to replace a lens urgently before travelling to a commissioned shoot. Camera Centre UK ensured my order was processed promptly and my lens was delivered the following day. Excellent service,... See more

Company replied

Rated 5 out of 5 stars
Verified

Purchased Benro gear head spacer, as described, promptly delivered. Perfect addition for my Benro geared head and ifootage tripod.

Company replied

Rated 5 out of 5 stars
Verified

Ordered a lens on Friday, using a flash sale code. Shipping information was sent within the hour, and the lens arrived the following Monday morning.

Company replied

Rated 5 out of 5 stars

Best camera shop in the country. Great staff that are always happy to do favours, great second hand and new kit selection.

Company replied

Rated 5 out of 5 stars
Verified

As described, arrived safely within days. would buy from them again

Rated 5 out of 5 stars
Verified

Website relatively easy to browse and use. Prompt delivery and well packed. Thank you.

Company replied

Rated 5 out of 5 stars
Verified

Used this company before and always reliable. Many thanks. Price was excellent too

Company replied

Rated 5 out of 5 stars
Verified

Rapid delivery of genuine product at great value

Company replied

Rated 5 out of 5 stars
Verified

I shopped around for the camera that I eventually bought (Canon G7X Mark iii) before buying it from Camera Centre (UK) in Cardiff. Their price was less than anywhere else that was was selling it, but... See more

Rated 5 out of 5 stars

I would give them 6 stars if I could. Because they go over and above the best expected. Instead of leaving the query an responding by email, Hari took the trouble to ring me and discuss. He didn’t hav... See more

Rated 5 out of 5 stars
Verified

Excellent, fast, efficient service. Item (flashgun) arrived less than 24hrs from placing on-line order. Only (minor) minus point was lack of expected email order confirmation. Second time I have used... See more

Rated 3 out of 5 stars
Verified

ordered direct (ie not thru the ebay) They originally got the add only partially entered, so the item was returned to sender by Royal Mail. However, Camera Centre UK did respond quickly and it w... See more

Rated 5 out of 5 stars
Verified

Best camera shop in the UK in my opinion. Always helpful, accommodating, and knowledgeable. Bought a Ricoh GR, and a DJI Spark from them and plan to continue buying my camera gear from these guys in... See more

Rated 5 out of 5 stars
Verified

Really quick delivery. I spent ages searching for a single roll of Kodak Portra 400 film. Camera Centre UK came to the rescue! I didn’t overpay- quite happy with how much I paid. Also, delivery was f... See more

Rated 3 out of 5 stars
Verified

Easy ordering, good service. Two stars lost for insufficient packaging of A3 photo paper. The box of paper was posted just in a bag, with no external box. The box of paper therefore arrived battered a... See more

Company replied

Rated 3 out of 5 stars
Invited

Although quality goods supplied - reasonably priced well packed and delivered on time, I enquired on line about another item. Initial enquiry not answered, second one (partly my fault due typographic... See more

Company replied

Rated 3 out of 5 stars
Verified

Placed order and goods arrived. dont waste money paying extra and opting for next day delivery as when the goods dont arrive as advertised and paid for youll just be told its out of there hands with... See more

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Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Repair Shop
  4. Camera Store
  5. Photo Printing Service
  6. Telescope Store

About Camera Centre UK

Written by the company

Camera Centre UK

Camera Centre UK, based in South Wales, UK, is a family run business with three generations of knowledge and experience since opening in 1977. We sell a wide range of digital cameras, camcorders, drones, telescopes, binoculars, photographic equipment and accessories online, and through our flagship store in Cardiff.

With a dedication to customer service and satisfaction we offer free mainland UK delivery, competitive prices and are proud to only sell UK stock.

Planning on an upgrade? We also buy and sell used equipment so why not part-exchange your old gear for the latest model.

If you‘re looking for some unbiased professional advice on your next photographic purchase, or simply would like to take a look at the wide range of equipment available, call us or pop in for a visit!

Camera Centre UK

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Brilliant Service

I made a recent puchase from Camera Centre UK. They offered the best price, and the item was delivered next day, beautifully packed and sealed.
This was my first experience of using Computer Centre UK, I was surprised and delighted by their performance. I recommend them without reservation.

October 8, 2025
Rated 5 out of 5 stars

Getting My First Camera Setup

went into Camera Centre Cardiff to buy a full camera setup and honestly had no idea where to start. Nick and Luke were both really friendly and welcoming they took the time to chat about what I needed and helped me pick out the best option for my budget.

They made the whole process easy and enjoyable, and I left feeling confident and happy with my new gear. Would 100% recommend these guys if you’re looking for a camera or just some honest advice!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Great Service

I got a high quality product for a great price with free quick delivery, that almost never happens, thanks!

October 4, 2025
Rated 5 out of 5 stars
Verified

Excellent service

My order was dispatched promptly, was well packaged, and arrived the next day. The website was easy to navigate and the ordering process was straightforward. Couldn’t be happier.

October 3, 2025
Rated 5 out of 5 stars

Professional, Responsive, Trustworthy

The only time you really find out how good a shop is, is when something hasn’t quite gone right. That’s when the best stores shine—and Camera Centre have absolutely delivered. My order was mis-picked, but as soon as I contacted them, they responded quickly and professionally. Their customer service was first class: courteous, proactive, and clearly committed to resolving the issue. I’m sure it’s an error they rarely make, and they handled it with the kind of care and efficiency that builds real trust. Mistakes happen—but it’s how a company handles them that sets them apart. I’ll definitely be buying from them again, confident that I’m dealing with a team who truly care about their customers.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a lens online

I bought a lens online, had a call very shortly after to check the order and it arrived the following lunchtime. The lens is in perfect condition and I'm very happy with the whole transaction.

October 2, 2025
Unprompted review
Camera Centre UK logo

Reply from Camera Centre UK

We are pleased to hear the delivery went well and we hope you are enjoying the lens

Rated 5 out of 5 stars
Verified

Great service

Great service - ordered a new Tenba camera bag over the weekend with free delivery on Tuesday at a good price.

September 19, 2025
Camera Centre UK logo

Reply from Camera Centre UK

Many thanks for your kind review!

Rated 5 out of 5 stars
Verified

Good service

This is a review of the retail vendor Camera Centre UK. As an online retailer their e-commerce site is clear and straightforward. The item I ordered arrived quicker than expected - it was well packaged and I will order items from them again.

September 19, 2025
Camera Centre UK logo

Reply from Camera Centre UK

Customer satisfaction is one of our top priorities, it is always great to hear when we have achieved this

Rated 5 out of 5 stars
Verified

I needed these filters quickly for a…

I needed these filters quickly for a holiday .Everything went through like clockwork,
Parcel was expertly wrapped and delivered on time .

September 13, 2025
Camera Centre UK logo

Reply from Camera Centre UK

That's great! We always aim to get customers their order as quickly as possible

Rated 5 out of 5 stars
Verified

The interaction with the people on the…

The interaction with the people on the phone is really open, honest and clear. I had no problem with purchasing gear or discussing what I needed (rather than what they thought I needed, which usually makes me walk the other way).
All my interactions have been positive.

September 15, 2025
Camera Centre UK logo

Reply from Camera Centre UK

Very happy to hear you are pleased with your purchase. Thanks for shopping with us

Rated 5 out of 5 stars
Verified

Beetle camera clip

Best price I have seen and delivered quickly
All good!

September 12, 2025
Camera Centre UK logo

Reply from Camera Centre UK

Thanks for taking the time to leave a review

Rated 5 out of 5 stars
Verified

Second time in a week I ordered…

Second time in a week I ordered products from camera centre. They arrived promptly within two days on free delivery postage. Great service, confident to purchase ongoing.

September 11, 2025
Camera Centre UK logo

Reply from Camera Centre UK

We are pleased to hear the delivery went well and we hope to hear from you again

Rated 1 out of 5 stars
Verified

Royal Mail ruined the experience

Company used Royal Mail Saturday delivery that is un traceable . It’s taken calls
And emails and zero cares were given .
£40 quid for the privilege for staying in sat for a lie !

No chance of a refund

September 12, 2025

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