Having recently dealt with AB Walkers Tilehurst branch, I can honestly say that they could not have been more supportive. Every single staff member that we dealt with went above and beyond. A specia... See more
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Company details
Written by the company
A.B. Walker, independent family owned funeral directors, serving Berkshire and Oxfordshire since 1826. Professionals in traditional, besoke and simple funerals, direct cremation, funeral plans, monumental masonry and bereavement care. We cater for all religions and cultures and recognise the importance of delivering excellent customer care and attention to detail. Head office is in Reading with branches in Wokingham, Bracknell, Thatcham, Henley, Maidenhead, Tilehurst, Woodley and Caversham. We can arrange funerals throughout the UK and can assist in the transfer and repatriation of deceased across the globe. We are leading members of the two national funeral trade associations (SAIF and NAFD) and inspected by the Independent Funeral Standards Association (IFSO). We work with Golden Charter Funeral Plans to offer secure and flexible funeral plans which are regulated by the Financial Conduct Authority. The company is owned and managed by Matthew and Julian Walker, fifth generation funeral directors, assisted by a dedicated and professional team who understand the needs of the bereaved and make every effort to deliver a personal and caring service to all.
Written by the company

- TRADITION IS WHAT YOU MAKE IT
- We recognise that every funeral is an unique event and we will work to ensure that your loved one is celebrated in accordance with your wishes and traditions. We know how difficult it is to lose a loved one and we offer bereavement support in several formats to help meet these challenges.
Contact info
36 Eldon Road, RG1 4DL, Reading, United Kingdom
- +44 118 957 3650
- info@abwalker.co.uk
- abwalker.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
AB Walkers Tilehurst Branch
Having recently dealt with AB Walkers Tilehurst branch, I can honestly say that they could not have been more supportive. Every single staff member that we dealt with went above and beyond. A special thank you to Becky in the office you made a very difficult and challenging day beautiful. Thank you
Jess was absolutely amazing when…
Jess was absolutely amazing when dealing with her regarding my father. After her initial call and contact she was empathetic and informative, in the end the family made a decision to take a different route - not due to the funeral directors performance at all - and they were supportive and continually informative. When calling and speaking to different members of staff it was exactly the same response. Simply superb service.
A confident and compassionate meeting…
A confident and compassionate meeting to talk about and book mums funeral service. All communication clear and thoughtful. On the day everything went to plan and was beautifully carried out.
A B WALKER Binfield
Emily and Jordan were just exceptional with their help and compassion looking after the family when I lost my Mum. Nothing was to much trouble and they made the whole process just a little bit more bearable knowing they were there looking after us and Mum. I would recommend AB Walker and would not hesitate to use them in the future.
Calm, dignified and caring
All details covered, nothing was too much trouble, communication was always prompt and reassuring. At a difficult time, the calm, dignified and caring approach of all staff was appreciated
Thank you.
Everyone who was dealing with my dear husband’s funeral was kind, caring and understanding. Thank you so much, you were there when I needed you!
Excellent in Every Way
A B Walker acted with sympathy and dignity through out the period that they were looking after my Dad. Nothing was too much trouble. A very sad day was made worry free.

Reply from AB Walker, Funeral Directors
I cannot rate AB Walker high enough 5 star is an under rating
I cannot rate AB Walker Caversham high enough. 5 star is an under rating!
From the 1st call, to say Jenny had passed, I spoke to a real person, I think his name was David. Totally throw me, when he answered after just 2 or 3 rings. No pressing this button for what ever or leaving messages on voicemails!
He was very professional when he & his colleague came to take Jenny. They made a very emotional time, a little bit easier.
The 2 ladies in the Caversham office, Melanie & Louise, were brilliant. Really helped me through the whole process. Even doing a couple of things for me, that I wasn't up to doing.
Nothing seemed to much trouble for them. Even letting me sit in the front office a few times, just talking with them, about Jenny. They gave me the time & helped me & our children, when we went to view Jenny a couple of times. They made me feel I could have stayed there all day/night if I wanted.
David & his team were great at the cemetery. Helping guide us through the whole process, to Jenny's final resting place.
I have left instructions with my children to use the same office when it's my time to join Jenny.

Reply from AB Walker, Funeral Directors
First class support
From the first contact with AB Walker to the day itself I felt supported and knew I could contact them if I had any questions and they always replied promptly. This gave me great comfort at a very difficult and upsetting time in my life.
Heidi who I dealt with had a compassionate, kind, helpful and professional approach. I would also like to give a special mention to Susie Mitchell, the Celebrant , who provided invaluable help when getting together the order of service for my husband’s funeral and conducted the service in a warm and deeply personal way.

Reply from AB Walker, Funeral Directors
A.B. Walkers Reading
Could not have asked for a more sensitive and supportive experience during our bereavement. Caring, professional and transparent. Clare was very helpful and so easy to work with. The team who collected our loved one were wonderful. The lady on reception was warm and friendly. The team on the day of the funeral were superb. Highly recommend this exceptional service.

Reply from AB Walker, Funeral Directors
intern
Internment of Ashes went ahead with no problems - electric mini was great publicity

Reply from AB Walker, Funeral Directors
Highly recommended
A very attentive, professional and discreet company. They have years of experience and it shows. They took care of everything which made a stressful and emotional period manageable.

Reply from AB Walker, Funeral Directors
Professional and compassionate
Professional and compassionate approach to everything concerning the passing of my husband, from the organisation to the final part of the funeral.

Reply from AB Walker, Funeral Directors
Kind, caring, professional and intuitive
Jordan and her colleagues were the kindest, most caring people you could ask to meet at the saddest time of your life. Jordan made the process of arranging my dad's funeral bearable when I thought it would be unbearable..I cannot recommend AB Walker highly enough

Reply from AB Walker, Funeral Directors
The help and kindness shown by Kate in…
The help and kindness shown by Kate in your Woodley branch

Reply from AB Walker, Funeral Directors
Would recommend.
Went out of their way to make the experience as painless as possible. Veryy accommodating.

Reply from AB Walker, Funeral Directors
Cremation & service for my father’s funeral
I used AB Walker for both my parents’ funerals. I can’t recommend highly enough. Emily & Jordan in the Binfield office were attentive, helpful, understanding, patient & kind … I could go on! Both funerals went perfectly and this gave me comfort at a very difficult time.

Reply from AB Walker, Funeral Directors
Sympathetic and professional care
Everything was handled in a professional and sympathetic way. The staff did everything they could to make a very sad and difficult situation as stress free as they could.

Reply from AB Walker, Funeral Directors
Always professional and makes the…
Always professional and makes the process of arranging a funeral very easy at a very stressful and upsetting time

Reply from AB Walker, Funeral Directors
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