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From ordering to packaging  to delivery ! Hassle free! 

I am writing this on Trust Pilot. I found bone shard in the cat pulled chicken. I foolishly threw away the evidence, but I have a lot number41817-81050. The shard -- there was actually two one big and one small. I thought at first it was something frozen which didn't make sense and then I pulled it and felt sick as we had already fed some of the product to the cat and i hoped there wasn't anything in it. (So far the cat seems fine.) This big shard was around 1/2 and inch long and fairly thick. It was like it had been chopped but had sharp edges. This definiately would have been a danger to a cat as both a choking hazzard and internal damage.   I don't want anything from the company. I had already ended my subscription.  I want a public record of this because the company needs to know and if anything happens to a cat because of this, I want the record on the internet.

My products get here pretty quickly and ALWAYS correct. Quick response if you have any questions or concerns 

Petflow has been my go-to for buying my dog’s food for several years. Great customer service and support. Food always delivered on time. 

Everything was quick and easy. Within a few days I had a pet in my home with me with no extra deposits and peace of mind. It’s so amazing how much I needed this. 

Darwins has been a solid provider for my dogs raw dog food diet.  Every once in a while, I do receive a package that is not the same color as the other 3 in the set..I figured out that this is because there's a tiny hole in the plastic somewhere.  Usually in an area where the plastic has frozen in to a kind of crease.  That's the only thing that is a bit of a bummer. 

One of our cats took right to the Meowant.  The other cat, not so much. I left the old litter box out for him for a few days and he has now switched over. 

It is quiet and effective.  I had to look in the waste box to make sure it was actually working. It was!!  

Your product seems to be good but my cat is not interested at all in it. My experience with you company has been poor. Once you sell your product there is very little customer service. I have been unable to reach you by phone, it is constantly busy signal. Email somewhat better. 90 day return is a problem because you won't take back anything unless new in box pretty much

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