FurLife™ Reviews 2,974

My experience with Julia was very quick I had been sent the 8month instead of 12month and she was able to get me a discount for my ADA Service Dog. I would of liked to have paid for the shipping as we... See more

I ordered 5 FurLife pendants for our 5 dogs and had an issue with one of them. As soon as I noticed the issue I emailed customer service. I received a quick response from Julia who was fabulous throu... See more

I've had the Absolute best experience with Furlife !!! We have used their product now for 9 months and only this product and we live in the woods so fleas , ticks and mosquitoes are a big treat and... See more

Julia at FURLIFE helped correct a mistake, made when items were sent to me! It wasn’t until I went to replace my cats collars did I discover the collars didn’t match the ‘color ‘dots’ on the back of t... See more

Julie is fabulous. I realized I placed a double order and contacted Furlife expecting to get the run around. Nope! Julie responded immediately, understood the situation, and canceled the order I made... See more

I’m very happy with my experience! Julia and Patrick responded very quickly and was 100% understanding! We’ve been going through furlife for about 2 years now and won’t switch since it’s been amazing... See more

Julia made my day! My shipment got mixed up and wasn’t shipped to the correct address. She sent a new shipment to the correct address super quick! Thank you so much FurLife and Julia. Ps I have been t... See more

I guess I mistakenly clicked on an extra collar that I did not intend to purchase. I reached out to customer service and was taken care of by Julia which helped me correct my order.

I wasn't expecting a response since it was Sunday morning. Julia answered my email right away! I received my spray bottle leaking but she got the replacement order in immediately!!! Thank you so muc... See more

Exceptional Customer support right from the very first contact. Patrick and Julia worked together to find the perfect solution for my specific issue. The response time from the first email was outsta... See more

We have used Furlife for almost 3 years on our Rescue Pitt Bull. We have loved the product and continue to order as needed. We recently Rescued 2 Puppies (Mixed breed 8 weeks old) We wanted to protect... See more

I'm a big fan of this collar! I love that it is natural because my toddler and our dog are best buds and I was concerned about him coming into contact with chemicals from other products. Our dog spend... See more

Julia was very helpful in addressing my issue, and was very prompt in her response to resolve my question/concern! I love that FurLife is a natural way to protect your pets! Thanks Julia for your help... See more

I had a wonderful customer service experience with Julia at FurLife support. I had an issue with pendants I had ordered, and with every email I sent, Julia replied to me directly each time. Her replie... See more

It was a self-inflicted wound. Attempted to place an order late at night..not good at all..placed the order without reviewing.. However the issue was corrected very quickly..thanks to Julia..ver... See more

I ordered three flea and tick pendants for my animals. One of them arrived wrong so I dealt with Julia and Patrick and they were so helpful in getting everything fixed. Recommend them 100%.

I love your product and Julia was quick on her response. Thank you Julia for getting back to me and for taking care of my request I will be back. I was given another product from a friend of mine. Tha... See more

I am a new customer. I found out about your product through Facebook and decided to give it a try. I ordered two units on August 31, 2025. My units were delivered promptly. One of my units and its p... See more

I am so impressed with FurLife, I will be recommending the company to all my friends that are pet owners. I ordered the incorrect flea collar. When I realized it was wrong I contacted the company.... See more

I was very pleased to get a speedy response to my question "What is the shelf life of the Furlife collar?" Being offered a promotion for additional collars at a discounted rate at check out made sense... See more

I was anxiously awaiting for our new puppy's tick n flea badge. Tracking showed that it was delivered via USPS. However, my Ring doorbell showed our mailman delivering only letters. I contacted Fur... See more

Julia helped me with a question I had about ordering the small dog collar if it would work with my cat instead, and she insured me it would! Highly recommend this product!!!

Julia was fantastic! Her response was quick - even though I sent my question on a Sunday, she responded within 10 minutes with the information that I needed

Had an issue with the product. I was genuinely not expecting such a quick, easy and friendly resolution. Patrick had everything resolved so quickly with no painful back and forth or explaining and re-... See more

Placed my order quickly for my three pups and then realized on the confirmation, I selected lime green instead of black. Sent an email asking for a change and received incredible service from Julia, w... See more

FurLife is the only thing we trust for our best! It has been a lifesaver, being that our labs have been allergic to so many others. I also had an issue with ordering the wrong product and they refunde... See more

Excellent C/S with rapid response to my issue. Very professional and expedient in handling my issue. Very helpful. Will be ordering again and I have told several friends about you. Everyone I have sp... See more

The fact that the email was reviewed and answered is a major plus in my book. To resolve the issue of two shipments within a couple days of each other is also a major accomplishment. That the company... See more

I had an issue and Julia was able to see that my order went through and I was so happy to know we will be receiving our order! Thank you for your help Julia I greatly appreciate your time!

What Made My Entire Experience So Pleasant was the Absolute Great Customer Service from Julia !!! What a Great Job She Did , And In a Very Timely Manner !!! I couldn’t Be Happier!! Because of this Gr... See more

I had realized that I had ordered items I could not use and immediately tried to cancel the order. I thought I would have to wait till it was delivered and have to return it. Julia saw to it that th... See more

I contacted fur life due to a missing pendant, and I got a response from Patrick immediately, he promptly sent out a replacement for the missing pendant. I would highly recommend this company as this... See more

This is my first order, I was thinking I ordered more so I asked, life gets busy and I forget sometimes, they were helpful, I have many cats, so I'm gonna order a few more today

Julia has been great in assisting me in my warranty claim up to this point. She has been very quick and professional with her response times. Ted Sickels

I had ordered six pendents ,three cat and three dog.Somewhere the three dog pendents got lost, i'm assuming in the mail I emailed furlife told Julia the situation. It took a few emails but she came th... See more

I wanna thank Julia for being such q great person she is understanding and very helpful. If anyone should have to deal with a refund i hope u get her. Thanks again Julia for being awesome!!

I love this product I've been using it for a year now and Toby has not had did 1 flea or tick on him. Also there's a small odor when you first open it but it only lasts for a little while but the odor... See more

My spray bottle arrived with the top unscrewed,allowing all the contents leak out. Patrick was awesome and thoughtful about getting another bottle sent out right away!

My dog has been wearing the FurLife collar since May 17, 2025. During July, the bubble in the collar burst; I don't know how. I found ticks and fleas several times. It is still not a complete year, a... See more

I contacted customer service and Julia and Patrick were quick to resolve my issue. They were helpful and professional. Which will keep me coming back for FurLife products and service.

Despite the fact that my order from FurLife was not received, and the fact that it was not their fault, they were kind enough to reissue my order. Julie was extremely kind and helpful in the whole pro... See more

Absolutely great experience dealing with customer service regarding the pendant I purchased for my dog. I had an issue with the liquid leaking out. Patrick and Julia were super helpful with the issue... See more

Julie was quick to respond to my email of concern. She explained the product I was concerned about and gave me the opportunity to explain my concerns to her. Very patient and helpful.

The first one worked great. My puppy never had a flea. The second one I got he had some fleas and a few ticks. I like that it is all natural and affordable compared to the prescription pills. I had to... See more

These work great for my dogs and when I had issue of losing the middle part came out of my dogs collar I reached out and Julia really helped me out with a replacement no charge thanks so much highly r... See more

My package arrived damaged because of the mail service. I contacted furlife customer service (Julia), who quickly responded and replaced my items free of charge. Highly recommend

Julia and Patrick was very fast and friendly. I emailed them and within minutes they responded back. Very good communication with furlife

They were able to ship the products to the correct address after I had changed it. Julia was a great help in getting back to me quickly.

She replaced my damaged item right away and was very kind. I will order again.