PetEdge Reviews 8,035

The customer service representative was fantastic! She was polite ,patient and had a great personality. Extremely helpful and knowledgeable. I wish you would have wider variety of stand dryers. Es... See more

I had technical questions about a Davis shampoo mixing station. I emailed support and the mail was returned because the mailbox is full. Mary from Pet Edge actually took the time to find the answers... See more

Great selection of products and reasonable prices, but a little difficult to reach out about questions. They had a free shipping event for spending over a certain amount the other day, but at checkout... See more

Fair prices during Labor Day sale, but $249 wide comb set did not come with any holder or box, just loose. Also 3 items are on back order and I’m still waiting for them. This would have been good to k... See more

Wow, I received my clippers in record time and I really appreciated the 15% discount. After spending time on your website, it is wonderful to see that I can purchase quality products at a reasonable... See more

Well, look at all those beautiful sales! I am grateful for all the sales as I am attempting to begin a new shop in a new area. Fabulous products of all sorts, USA made! Availability, quality and the... See more

Had issues with credit card and customer helped me thru the process so I could get my order thru in a timely manner. Great service! I’ve used this company for years. They have the best variety of dog... See more

Been ordering from Pet Edge for many years and have never had any issues. Both as a grooming shop owner and a groomer thank you.

I purchase from Pet Edge regularly and am always pleased with the product, turnaround time and customer service. I would recommend Pet Edge.

I recently placed an order with Alice in Illinois, she was very kind and patient, I often invert my digits and she took time to make sure I found the items I desired She also recommended similar pro... See more

Website was very well organized and products numerous plus well stocked. I live in the country and don't get strong internet signals and noticed that your website must be configured very well because... See more

PetEdge is awesome, always have everything I need and at great prices especially shampoo and toys for my pets. Thank you PetEdge.

The moment we arrived, we were greeted with smiles and warmth, which immediately set a positive tone for our visit. The groomer took the time to get to know Charlie, asking about his grooming history... See more

I support a non-profit Humane Society in Oregon and have always been able to find what is needed (disinfectant for the kennels, leashes, collars, stainless steel buckets for water in the kennels, etc.... See more

Lots of communication, letting you know exactly when your product will be shipped. Immediately sends the receipt via email. Bought a little 5 1/2 inch sheer and it had beautiful packaging.

Had some issues with my payment method exceeding the limit for CC card purchases, most likely due to the high percentage that the CC companies charge. Pet edge billing dept. was helpful to accept anot... See more

The checkout process was very slow. I am taking into account that there are still some issues that are going on that are being fixed. However, I seem to always experience this issue while checking out... See more

The young person answering my call was very helpful. Being able to place an order via phone instead of on the internet,is great for seniors ,like myself. Product pricing is very competitive. I have... See more

We can always rely on PetEdge to have what we need for our facility. We are a veterinary clinic, emergency hospital, boarding facility, and groomer! Offering all of these services means we have to hav... See more

Customer service is really great! Any time I have a question they are super helpful!

I am absolutely thrilled to share my experience! The product exceeded my wildest expectations, matching every single detail promised in the advertisement. And the price? Unbelievably half of what you’... See more

UPDATE: PetEdge called me and is making it good , thanks 💕 I ordered a master groom grooming arm not realizing the clamps didn’t come with it .I didn’t read anywhere they were not included and if th... See more

I've been a Pet Edge customer for over a year now. Their site is well set up, I can find what I'm looking for and order it very easily. Their customer service is fabulous. If I have a question, they h... See more

This is an awesome place to get all your grooming needs. They also have great customer service.

I’ve used Pet Edge periodically since starting my pet business. Products always arrive as expected and described and prices always seem reasonable, even in this time of high inflation. Products seem... See more

Prices are good but customer service stinks. I ordered some dog shampoo. Didn't hear a word from them for several days so I emailed because what company doesn't confirm an order nowadays? PetEdge, t... See more

I never have any issues with this company. It’s always easy to order and I always get my products in a timely manner. It’s all good.

I've been buying my pro grooming supplies from Pet Edge since the 70s when they were New England Serum- literally for 50 years now. Always fast shipping and quality goods.

There were items I wanted to order more than one but there weren't enough. Also, going back and forth to the cart, somehow a few things that were there disappeared. I spent over $900 and realized it f... See more

Have been using Pet Edge for over 10years, always good products with good discriptions. Great customer service, reasonable prices. Will continue to be my favorite grooming store. Thanks Pet Edge!

Had shipping problems, no fault of Petedge and they were right on it.Customer service is 100%!

I had quite a bit trouble with your online ordering, very confusing to me! When I signed up as a new customer, then I went to place my order it would not let me place my order. It said I had to sign... See more

The navigation, the website, everything and the people that work at your place. Are amazing I've always had a good experience, never had a problem.

PetEdge always has the items I want and delivery is fast and reliable.

Your website is not user friendly. I made a purchase and did not a confirmation e mail or receipt for payment. Now I don’t know if it went through or not. Then your automated review is sent first.... See more

Easy ordering, they always have what we need in stock, fast delivery.

the company provides professional equipments for discounted price. the web site have wide ranges of products to choose from. if you saw a product from the pet shop, they have it!

Shipping was fast and all items delivered in perfect condition

I love their products and everything gets delivered in a timely manner!

Great customer service and easy to contact, easy to navigate web site,

quick shipment once order is placed

Quick shipping, nice discount

Just very easy to order pay and things gets shipped pretty quickly

Fast, did not disappoint.

Good service

Fast shipping

I have been with PetEdge for more years than I can remember. I cannot think of anyone time that I have been disappointed or upset with any staff or customer service employee. These folks are so profes... See more

I have enjoyed pet edge products, and using my open account, for a very long time. I have ran into issues this last year when I call to make an order for my business when I try to use my open account... See more