Ollie Dog Food Reviews 8,979

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the company's commitment to excellent customer service, noting the staff's respectful, helpful, and attentive approach. People appreciate the representatives' ability to resolve issues efficiently and answer questions thoroughly, creating a positive and supportive experience. Furthermore, many reviewers highlight the prompt and reliable delivery service, ensuring the food arrives on time and in excellent condition. Customers express high satisfaction with the quality of the product, observing improvements in their dogs' overall well-being, such as better coats, digestion, and energy levels. Consumers also appreciate the fresh concept and nutritional value of the food, with many dogs eagerly enjoying the meals. While some reviewers mention the high price point, they generally agree that the benefits and quality justify the cost.

Based on these reviews

Rated 5 out of 5 stars
Verified

My chihuahua mix Missy is the ultimate picky eater. I've tried offering Dr. Marty's, Spot & Tango's Unkibble, Stella & Chewy's, and Farmer's Dog. At first, she reluctantly eats, but after a couple o... See more

Rated 5 out of 5 stars

We love Ollie sooo much for our senior dog Caesar!! Our pup loves the food and we can see a difference in his skin and coat since he’s been eating the food. Also, shout out to all the customer service... See more

Rated 5 out of 5 stars

It’s consistently on the dot for promised delivery time. The delivery people don’t bother me unless they have a question, so I’m not needlessly running after my phone to see who it was that texted or... See more

Rated 5 out of 5 stars
Verified

My dog was diagnosed with pancreatitis and I did not want to feed her the bagged and canned food recommended by my vet. A friend of mine feeds her dog Ollie and has had no problems. Her dog also has p... See more

Rated 5 out of 5 stars

It's 100 percent refreshing to work with a company that provides terrific customer service and is responsive. Had a minor hitch in my order (the ice cream melted on the way to Florida -- not shocking... See more

Rated 5 out of 5 stars
Verified

My dogs love their Ollie food even my little picky Bichonpoo! They are so excited when the Ollie orange box comes out of the refrigerator that they dance around the kitchen waiting for their food bow... See more

Rated 5 out of 5 stars
Verified

We love Ollie! Our pup loves her food and I love the simplicity of it. As a busy mom, I need to know my girl is getting a nutritious, filling meal without the hassle of cooking it myself, and Ollie pr... See more

Rated 5 out of 5 stars
Verified

Love the customer service at Ollie...there is always someone available to take care of any issues I might have. And the quality of the food is exceptionally high...my Golden Retriever LOVES it. Also... See more

Rated 4 out of 5 stars
Verified

Ollie has been wonderful for one of my two dogs! She loves it. My other picky eater, on the other hand, has a hard time with change. This isn't Ollie's fault, but it does make it hard to commit to a t... See more

Company replied

Rated 5 out of 5 stars
Verified

The customer service has been wonderful that I experienced with my first order. My dog absolutely loves this food!! She does a little happy dance as soon as I pull the container out of the fridge. She... See more

Company replied

Rated 5 out of 5 stars
Verified

I switched my dog to Ollie to try their lamb since I'm trying to rule out a chicken and possible beef allergy. I slowly transitioned my pup and she is tolerating it well. It is too early to tell yet... See more

Rated 5 out of 5 stars
Verified

Our German Shepherd absolutely loves Ollie! The quality and nutrition are outstanding, and his overall well-being has improved so much since we started feeding him this food. Ollie truly is the best f... See more

Rated 5 out of 5 stars
Verified

After explaining my situation in cancelling, I was granted a refund, which was very much appreciated. The food itself is excellent for my dog. Many different types of great food frozen to thaw out t... See more

Rated 5 out of 5 stars
Verified

Hazel's system works perfectly as long as I stick with Ollie, no table food, or snacks. If I deviate from Ollie, she has symptoms of digestive distress like constipation.

Rated 5 out of 5 stars
Verified

I love this food and my dog does too and he’s a picky eater! I love the fresh concept as opposed to dry kibble retaining more nutrients for my pup. Packaging is great and I like that I can have it del... See more

Rated 5 out of 5 stars
Verified

My dog LOVES her Ollie food! She wasn't liking her food or eating well until we tried Oliie. always arrives on time!! We are very satisfied customers.

Rated 5 out of 5 stars

Always on time and packed with dry ice so all of the frozen food stays frozen until we can get to it and put it into our freezer. Appreciate the extra care that is given to our dog food.

Rated 5 out of 5 stars

I’m new to the Ollie family , and after my 2 week trial period, I have just received my first official Ollie shipment. Customer service has been phenomenal, and my little rescue absolutely loves her O... See more

Rated 5 out of 5 stars

LOVE Ollie! My dog, Maggie, gets so excited when I open her pack of food! She absolutely loves the chicken with carrot, and the pork with apple. And I know it's good for her, because even at 10 years... See more

Rated 5 out of 5 stars
Verified

This has been the best food we've found for our elderly dog in managing her allergies and gut issues. The deliveries are easy and show up on time. The only thing I wish would change is a different pac... See more

Rated 5 out of 5 stars
Verified

I heard about Ollie from a podcast and decided to give it a try. My newly rescued dog, Sophie, 3, had a hard life before. Reports state she was found wondering the streets, matted so badly one of h... See more

Rated 5 out of 5 stars
Verified

So far Chloe loves the food and she’s not having any allergic reactions as we have to change food frequently due to issues arising. The only thing I would say that is negative is that the pricing is h... See more

Rated 5 out of 5 stars
Verified

Way to make things right!!! Somehow in the process of moving My fur babies box was lost in the mail. I followed up requesting help with the issue and not only did they make the process easy and quick... See more

Company replied

Rated 5 out of 5 stars
Verified

Ollie provide the high quality food and excellent customer service. It is nice to speak to a real person (human) agent. Their email &app are great to remind me for next shipment if I need to change.... See more

Rated 5 out of 5 stars
Verified

My dogs love Ollie. Both are staying at a healthy weight. They look forward to their meals everyday. It’s convenient to receive the delivery. Always frozen and packed with care. The website makes it e... See more

Rated 5 out of 5 stars

Ollie has top quality fresh dog food paired with great customer service. I’ve reached out to them a couple of times with questions and have always received a prompt and service-forward response.

Rated 5 out of 5 stars
Verified

You always let me know when shipment is scheduled in case I want to make any changes. You also follow up when delivered to confirm delivery has been made. The quality of the food and the fact my dog... See more

Rated 5 out of 5 stars

Very rarely, do you get to contact and work with a company that believes in Customer service and has a wonderful attitude. So many times it’s just the facts and very robotic, and with Ollie, it feels... See more

Rated 3 out of 5 stars
Verified

The dog food is great. Customer service is supportive but doesn't really solve the ongoing problems of late deliveries and thawed out food. They make good on the product but fail to address the ongo... See more

Company replied

Rated 5 out of 5 stars
Verified

Each and every time I call, the customer service is great. Staff are always respectful, helpful and listen! I never feel rushed when speaking to them and there has not been a time they have not resol... See more

Rated 5 out of 5 stars
Verified

I have been using Ollie for a couple months now for my two large dogs. Larger dogs = more food = more cost. We had a double shipment of my larger dogs food, so we received 4 weeks of food for hi... See more

Rated 5 out of 5 stars
Verified

My package was delivered somewhere else and I did not receive it and when I called them, they sent me out another package plus they gave me a few surprises which to me what they sent me was a great cu... See more

Rated 5 out of 5 stars
Verified

My German Shepherd has EPI so I wanted a food for him that is easily digestible and Ollie has been wonderful for him! He loves it and his weight is good and his coat looks amazing!!

Rated 5 out of 5 stars
Verified

I have an overweight Aussie and was embarrassed enough at the groomers to finally give be up and think I could get weight off him by myself. A Corgi at the dog park lost 15 lbs on Ollie so here we ar... See more

Rated 4 out of 5 stars
Verified

I am confused as to why this shipment came so soon. That is all. Otherwise, it's a 5 star experience. Everything else is great. My dogs love the food and Carlos who delivers usually is a good friend n... See more

Company replied

Rated 5 out of 5 stars

My dog loves the Ollie food I like that the packages are small because I don't have a big freezer. I especially like that I can now buy Ollie food at my local PetCo and will not have to order it. I... See more

Rated 5 out of 5 stars
Verified

Delivery is always when expected and the food has been great for the last 4 years it is the only food our Boston will eat on a daily basis

Rated 5 out of 5 stars
Verified

Been using Ollie for many years now. The quality has always been excellent. At one time I mentioned the consistency of the beef meal was too liquid. It has since been changed to be more firm and easie... See more

Rated 3 out of 5 stars
Verified

I really like how Ollie packages their food — the delivery is always reliable, and the food consistently arrives frozen and well-packed. The individual food packs are also convenient and easy... See more

Rated 5 out of 5 stars
Verified

The food arrived in great shape, frozen with box undamaged. Dakota is loving her new fresh food and not leaving a scape compared to previous brands.

Rated 5 out of 5 stars
Verified

My dog loves the food and he is behaving like a pup. The process to order was simple and delivery is always on time. If I could change anything it would be the price it is expensive.

Rated 5 out of 5 stars
Verified

On time delivery and order was totally correct. Great packaging, dog loves the food and I love perfect portion sizing.

Rated 4 out of 5 stars
Verified

All my dogs LOVE Ollies food! My only comment is that I think you should offer a discount for when you have more than one subscription.

Company replied

Rated 3 out of 5 stars
Verified

When it arrives, it’s fine. My issue is with the delivery service you use. Sometimes the packages don’t come. One time I saw the guy take the photo and then leave with the package!

Rated 5 out of 5 stars
Verified

Just started Ollie. We tried Farmers first but she didn't like leftovers. She is doing very well with OLLIE

Rated 5 out of 5 stars

The representative I spoke to today was wonderful. He spoke excellent English that means a lot to me. He took care of my issue within minutes. We finally found a company that is honest and very helpf... See more

Rated 5 out of 5 stars
Verified

My dogs usually stop eating things after a month or so. They are still eating this. It gives them a variety. I also love and appreciate the storage container that it came with.

Rated 5 out of 5 stars
Verified

Jasper is loving his food! Delivery time of his food has been perfect and when dealing with Meghan at the very beginning of wanting to order from Ollie, she was just wonderful. Full of information and... See more

Rated 5 out of 5 stars
Verified

My new rescue pup was really thin and her coat was dull - she was in overall poor condition. Shes been on Ollie for the past few weeks and she loves it! I use it as an enhancer to her kibble since... See more

Rated 5 out of 5 stars
Verified

I have a picky eater but not anymore.Ollie is the best. I can barely control my pup when he sees me put his food out for him. He loves it so much I had to increase the amount. After eating he would li... See more

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Company details

  1. #13 of 69 best companies in Pet Store
  2. #1 of 9 best companies in Animal Feed Store
  3. #11 of 60 best companies in Pet Supply Store

About Ollie Dog Food

Written by the company

Our Fresh Dog Food
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About Ollie Dog Food

We adore dogs and believe that feeding them well is the best way to show our love. So we created Ollie: fresh dog food meals made from real ingredients, formulated by a vet-nutritionist, and tailored to your dog’s individual needs. Learn more about us at myollie.com and feel free to get in touch with us at caninecare@myollie.com.

Money-Back Guarantee

Our Promise

If our food doesn’t make your pup’s tastebuds do backflips, we’ll refund your first box. Paw's Honor.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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Replied to 93% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

We tell EVERYONE we meet about Ollie

We tell EVERYONE we meet about Ollie! Our Romeo who is 15 was pretty much dead two years ago. Someone told us about Ollie and we thought, Why not?! We tried it and it changed our Romeo’s life around. He is like a puppy again at 15. It goes to show, food for a dog and humans gives us longevity in life!

October 9, 2025
Rated 3 out of 5 stars
Verified

So Cody's first box arrived with 10 or…

So Cody's first box arrived with 10 or so warm packages, the replacement box came completely warm with no dry ice at all in the box to keep anything cold. Seems like a lot of trouble for a very costly service. Will be looking into other options. I'll also add that I have been home for the delivery's as they have been dropped off so it's not as if they were sitting outside for any amount of time.

October 9, 2025
Rated 5 out of 5 stars
Verified

Made it right

My dog food arrived thawed but we notified you and you promptly sent frozen dog food.Thank you

October 8, 2025
Rated 4 out of 5 stars
Verified

Not all dogs like all flavors

Not all dogs like all flavors. I've now cut out anything chicken or beef. Just lamb, turkey, and pork. Lamb and turkey are my GSD favorite tho. She won't touch beef or chicken unless you add a topper. Also ups will hold deliveries to thaw in their truck overnight. They need to leave the package regardless. I didn't blame Ollie for ups being lazy

October 9, 2025
Rated 3 out of 5 stars
Verified

I box was shipped after 2 weeks of the…

I box was shipped after 2 weeks of the first box arrival even though I specifically wanted the 2 week food supply box every 4 weeks. Rep could not do anything about it and I was told to take the food I don't use for donations to get a rebund. Unfortunately I do not have time for that and just gave it to my neighbor for free as I ended up paying for the full box. I don't think I'll be ordering from Ollie again.

October 9, 2025
Rated 4 out of 5 stars
Verified

My dogs love the food

My dogs love the food. Serving it is not as messy as some we have tried. That is a good thing. There is way more food than our little ones can eat. Great variety!

October 9, 2025
Rated 5 out of 5 stars
Verified

My dog Tonka

My dog is a golden shepherd. He weighs 115 . Vet said he needs to loose a few lbs. he has also delt with allergies so I wanted to try this food to see if it would help. I don't see him shacking his head as much as he did with kibble. He loves the food!

October 9, 2025

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