NEW TOWN SPARES Reviews 127

Great communication and superb price for the quality. They messaged me just to confirm that I was aware that I was purchasing a refurbished unit. Which I was ok with, especially for the price! Turn... See more

The computer monitor initially came on but had an illegible screen of five (5) of the same images. I tried every adjustment offered with no change. The monitor shut down after approximately ten... See more

Reached out to New Town Spares for the first time this year. Ethan and Trevor has been nothing but supportive and on time with any quotation Requests. We have done multiple orders now and looking forw... See more

Ethan could tell i had a little experience. With great patients, he prepared 1 quote I read it. I could see the power supply was too close for "my comfortable" use in order to have spare room power-wi... See more

Website easy to find part needed and information related to company. Started order but put on pause, agents reached out within a day to offer assistance to complete order. Fast turnaround and help o... See more

I am new to business with New Town Spares and I must say, I am happy I stumbled upon their site. Not only did I get the parts I needed for an old but reliable machine, I also experienced one if not, t... See more

Great experience finding parts I needed and, again, pleasantly surprised by the immediate fulfillment of the order and speedy delivery. Happy to come back to these guys when my needs arise.

Thomas in customer service has been wonderful to work with. After I made the mistake of ordering an SAS drive when I needed a SATA, he helped me quickly process the return for the correct HDD.

Their customer service was great even if their product was not. Thomas was especially helpful at resolving my problem. They did not refund the shipping cost of the defective product but I realiz... See more

SUPER fast communication! Reached out about a tracking number and heard back within a few minutes. Thanks for making this a breeze! :)

I needed an order expedited and had to have the product by the following day- I worked with Thomas, he stayed on the phone with me while I placed my order to help ensure everything went smooth and I w... See more

In a emergency, these guys saved our butts by shipping two power supplies overnight. The supplies were as advertise, and are running perfectly.

Had an issue with an item that I ordered. Trevor and his team responded quickly and took care of the problem. Outstanding customer service !!!! I would definitely order from New Town Spares again.

Ryan was great to work with from start to finish. He verified availability and followed all the way thru to delivery confirmation.

I don't have any issues with this company. They had what I have been looking for. Which was a particular piece of computer equipment, that had been looking for a while now. The only reason for the... See more

This was my second time ordering from Newtown Spares, and once again, the experience was excellent. The part arrived on time and in mint condition. Trevor was incredibly helpful throughout the entire... See more

I found a motherboard that is very rare in stock right now and ordered it that evening to start being processed the next day. That night something came up and I no longer needed it, so in the morning... See more

A hassle-free experience. Price was good, shipping pretty quick. I will do business with New Town Spares again.

Delivered promptly, equiptment working perfectly, very satisfied with my decision to use Newtown! I guaranty, we will do more business. Thank you, Ed Urbanek.

Glad I was able to find this monitor. They are no longer manufactured so all that's available is a refurbish, so it came down to getting it in a reasonable amount of time for a reasonable price.

The company is definitely a company that stands behind what it sells. There is a human there with human grade communication skills. I appreciate that. Note: check with NewTownSpares regarding m... See more

I tried to order the same parts from a different company and it was a nightmare. I reordered with New Town and they were on top of the order, the service was so helpful and paying attention to make s... See more

I recently purchased an EPSON R320 Photo Printer from New Town Spares. This printer is no longer being manufactured but it is an outstanding photo printer -and- it prints directly on CD/DVDs. That... See more

I needed new gear for a project. Berry helped me verify everything we needed, material was at my distributer in a week. simply amazing effort to help us out.

The memory was delivered quickly and checked out all right. What made this a great experience was they they called and checked up on the order soon after it was delivered.

Product came in great condition and was exactly what I needed.

New Town Spare was able to resolve an incorrect order that I made to my satisfaction. I appreciate the extra effort they took!

Great Customer Service kept me informed with every step from start to finish and very pleasant.

The team promptly notified me about a part of my order that I didn’t understand. They helped me resolve my mistake quickly. Great service.

Great communication, helpful product search, very responsive. Found what I needed quickly with Ryan's help.

Customer support provided assurance that the product would be delivered in the timeframe I desired. Made ordering a breeze.

This was the first time using Newtown spares as a vendor and was pleased with their service. The product arrived on time and was exactly as described on the website.

Found a hard to find network card and had great communication with Trevor the account manager. Would highly recommend them.

ETHAN WAS AMAZING! ORIGINALLY, I WANTED TO PURCHASE A NEW PRINTER AND HE IMMEDIATELY EMAILED ME THAT I WAS PURCHASING A REFURBISHED ONE. DEFINITELY ONE TO BE TRUSTED!

Great prices and fast shipping. Excellent customer service. Will definitely come back for more deals.

Product was well packed and arrived intact. Great company, I will be ordering from these folks again.

My representative was quick to respond, informative and courteous. What more could you ask for from customer service?

Order was quick and the price was good. I received the order in short order and it arrived with good protection of the product. Thanks for your help with this!

Had the product, delivered promptly, the product worked as advertised and the company followed up to confirm my satisfaction.

Ryan was extremely helpful and professional throughout our interaction. He answered all of my questions thoroughly and ensured I had a clear understanding of everything discussed. His expertise and ap... See more

Good support from Thomas Wilson and appreciate the diligent follow-up. Immediate action upon request. Very friendly and easily and approachable.

Sent a drive that fits in my budget, drive is good and I am pleased with their customer service!

Fantastic speed, communication and service on all fronts, look forward to getting all my tech here!

Couldn't ask for better service. It was delivered on-time and in good shape.

Newton Spares was a pleasure to do business with

Ryan Easton is awesome great help

Great experience. Fast, helpful, and easy to communicate. Thank you!

Very Responsive and good follow thru

I recently purchased HP Aruba JG307A. The item arrived quickly and in perfect condition. Thanks to Trevor who helped me through out the process 👍