Hinge Outlet Reviews 5,524

We are first-time buyers. We found you on the internet, and the selection was perfect. We found the ideal hinges for swinging doors for a produce company—even the right color. The price was right, an... See more

I purchased 4 commercial grade ball bearing hinges for a heavy solid wood door I was building. I was able to discuss the door dimensions, weight and material with the salesperson on the phone and was... See more

First, I needed unique hinges for a 37 y/o cabinet door and after searching the internet I thought they were not available. An incredible inventory. Second, Liz your customer rep was knowledgeable... See more

I measured my hinge size incorrectly and had to return a set of wide swing hinges. I couldn’t find my receipt so they tracked down my order number over the phone and sent me a return label immediatel... See more

Response time was slower than expected. Took about a day for a response or returned call. Products themselves meet expectations.

I called after 2 weeks because my order had not arrived. I was told the black hinges I ordered were discontinued. They said they sent an email, I saved every email I received from them none said anyt... See more

Effortless to find what I needed because the descriptions are fantastic and the website is well put together ! Thank you 🙏

The product wasn't quite what I needed, as I was replacing hinge pins on 70 year old hinges. Their diameter wasn't as large as the original ones, but apparently those cannot be found anywhere. I am u... See more

This is a hinge I have to been able to locate elsewhere. I’m hoping it’s the match I’ve been looking for An engineering drawing would have been a big help, but the description seem adequate.

The Penrod hinges I purchased were high quality and included matching one inch screws. I also purchased a set of longer screws as it is recommended that each hinge have at least one longer screw. Ba... See more

Searched multiple hardware stores searching for specific hinges for my new shed. Bought 8 different sets of hinges none of which fit. Found what i was looking for in my first visit.

Customer Service at the Hinge Outlet worked quickly to replace some faulty hinges that were sent to me. They wasted no time shipping me replacements as well as issuing an apology for the inconvenience... See more

As I placed my order, I pressed PAY and the order was finalized without me applying the code that was sent to me for a 10% discount! I am disappointed. Excellent customer service. Tony called me bac... See more

Great products. I was referred to their supplier for details. On hold for 10 mins. They gave me requested information and were very helpful but when it came to the dimensions of a latch, she said tal... See more

The hinges are far better than I expected. The screws that hold them in place are not. I had to purchase longer ones. I will definitely buy more from this company.

It was very easy to order the hinges for my garden shed door. It was challenging to find the right hinge, but you came through with exactly what we were looking for!

We had a shipping problem, but they were very responsive and helped us out. The one disappointment was the quality of the slider knob on the latch. It was machined crooked. We couldn't attach it fo... See more

I ordered a single set of drawer slides and when shipped, I received the left side twice. I contacted Hinge Outlet and they immediately shipped out the other side. When I received the package, they... See more

If you want good hinges then this is the place to buy from. Hinge Outlets products are far superior to the big box junk at your Lowes and Home Depot. I am partial to Penrod Hinges and they carry them... See more

We could not find white head metal screws for putting in permanent lighting on the outside of our home.

I left a question on voice mail and received a prompt reply. Even with the shipping cost for my small order, the overall cost was very competitive. I'm looking forward to receiving my order which wi... See more

Very fast and quality stuff. The hinges I got were kinda cheap so I didn't expect them to be great. The hinges that showed up were actually good, they weren't all loose with play in every direction bu... See more

The product was as advertised. I didn't want to download a whole app to monitor delivery, so I had to call the company only to find my item had been misrouted and returned to warehouse. Staff were ver... See more

Reached out regarding a question on an order. They were quick to respond and took care of my concern promptly.

I was surprised and concerned when I went in to the payment portion it had my personal credit card as a default. I would like to have that removed if you would please easy to order easy to find... See more

Was able to place my order over my phone,Instead of ordering online. Your crew took control and made it super easy to place my order,Thank you sincerely.

This door damper has been a godsend on my mental health. My husband and I moved into a house 4 yrs ago which has a garage door in our living room, basically. The door constantly slams shut and for 4 y... See more

Hinge Outlet had just what I needed and the purchase and receiving process was smooth.

Penrod black hinges were were perfect fit and well constructed. They were replacing older hinges on all my interior home doors.

I’m probably a gate nerd, it’s just really interesting to me how great you can make things look, and work with the know how, and you guy’s know how, you’ve made it as easy as breathing! Thanks!

Process was very efficient and and simple. However, I added a book on hinges for $2.98. It was supposed to eliminate the shipping charges of $13. That did not happen.

Great website. Very good selection of products. Easy to use and navigate. Checkout is super fast and straight-forward.

Rebecca was very helpful with my order. Pleasure ordering from this company.

Ordering was easy. Delivery was prompt. You had the product we needed. Correspondence was just enough. Thank you!

Quality was as expected, delivered on time. I would use them again should the. Wed arise.

Your catalog presented incorrect data resulting in a merchandise return which still cost me money. Not good.

Hinge Outlet has the items I need to complete my projects. In stock, shipped quickly and great customer service.

Super easy. Made a small trial order over the phone. The sales person was very nice. 👍

I received communication about my Oder until it ship. Then I was emailed the tracking number for my order.

High-quality products that I will call upon H.O. in the future for my residential and commercial needs.

Customer service was very helpful. Hinges were exactly as described and what I needed!!

My great experience is due to the friendly advice and fast shipping from Hinge Outlet.

I was looking for a not so common hinge size. Your company was the only one that seem to carry it.

An old cabinet from my childhood. And that was a while back. I've been looking for years for a simple replacement and I found it here. Thank you so much.

I have reviewed this company's work before and nothing has changed; it's excellent!

Prompt service. Received exactly what I ordered.

ITEM WAS DELIVERED A DAY EARLY & SCREWS WERE INCLUDED

Easy to use website and fast checkout!

I needed wide swing hinges which weren't available locally. The hinges I received are very heavy duty and look to be excellent quality. I haven't taken a chisel to my Anderson French doors yet, but... See more