Trotter

Hey Trotter

Thanks for the review and we're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.

The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone.

This license is provided by the Gambling Commission, which regulates all online gambling activity, in conjunction with the Government of Gibraltar and Gibraltar Gambling Commissioner. All games are frequently tested to ensure they operate within the expected bounds of performance.

When you make a wager on any game, an electronic request is sent to the random number generator for a completely random combination. The generator receives no info on how much you're betting, how much you've wagered before or whether you ever have. It's a completely unique and random combination generated within a matter of milliseconds.

Upon receipt of this, our game servers work out whether it should be a win or not and will credit any winnings. Due to this process, each and every wager is completely unique, ensuring maximum fairness across the board. It's purely down to luck and chance as to how often and when you receive these winning combinations.

We wish you the very best of luck.

Thanks for being part of the team.

Virgin Bet

Sorry you feel this way. Slot results are RNG-driven and fair, but we value and note your feedback.

Hi Trotter,

😅 Ouch that stings a little 😬 We’d love to understand what went wrong but it’s tricky to figure out without a few more details about your experience 🕵️‍♂️

We’ve requested your details via Trustpilot so we can reach out and get to the bottom of this together ✨

MrQ.com

Hi Trotter,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.

We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.

We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.

Thank you again for your time, and we hope to welcome you back soon.

Best regards,
The NetBet Team

Hey OJOer,
We're sorry to hear you feel this way.
At the home of feel-good fun, we go to great lengths to ensure that playtime is always fun and fair.
Our game results are generated by Random Number Generator software, which is tested by third-party compliance regulator, iTech Labs and used by the most heavily regulated gambling platforms around the world.
PlayOJO is a fully licensed and regulated casino following all rules and regulations.
We'd love to hear more from you and you are more than welcome to join us on Live chat, Facebook or X for any assistance.

Hi Trotter

We’re delighted to hear that you’re enjoying our offers and bonuses, and that you were able to benefit from your loyalty bonus with fair wagering requirements.

It’s great to know you had a positive experience, and we’ll continue working to provide rewarding promotions and a fun gaming experience.

Best Wishes

Betgoodwin Support