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Thank you for your feedback, and we sincerely apologize for the frustration caused by the delay in your order. We understand how disappointing it is to be told a product is in stock, only to experience a lengthy wait for delivery.

This situation does not reflect the level of transparency and service we strive to provide. We are actively working to improve how we communicate product availability to ensure our customers receive accurate and timely information.

We truly appreciate your patience and regret the inconvenience this caused. If there’s anything we can do to assist you further or make things right, please don’t hesitate to reach out.

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience and lack of transparency you experienced. We understand how frustrating it is to order an item listed as “in stock” only to find out later that it’s backordered — especially with such a long wait.

Your experience does not reflect the level of service we aim to provide, and we’re actively reviewing how we communicate stock availability and order status to prevent situations like this in the future. We truly appreciate your patience and hope we have the opportunity to serve you better moving forward.

If there’s anything we can do to make this right or assist further, please don’t hesitate to reach out.

Thank you for your feedback, and we’re truly sorry for the frustration and confusion caused by the delay in your order. We understand how important transparency is when making a purchase decision, and we apologize if our communication didn’t meet your expectations.

To help us look into this further and provide you with a clearer update, could you please share your order number with us? Once we have that information, we’ll be able to check your order and provide more details.

Thank you for bringing this to our attention — we really appreciate the opportunity to make things right.