United States
Review of Grand Brass Lamp Parts, LLC.
The lists of parts on the website were clear, described with accurate dimensions/threading/etc. Made the process of identifying the correct parts to rebuild a 40-year-old chandelier.
Reply from Grand Brass Lamp Parts, LLC.
Thank You for the Five Star Review! We Appreciate Your Patronage.
Review of Tineco Intelligent Technology Co., Ltd.
Most recent experience was with sales & customer service. I wanted to order a second battery for our vacuum (real OEM battery, not a knock-off via Amazon). The battery model for our vacuum was out of stock on the Tineco website, but sales+customer service provided a path for ordering the battery. It all worked smoothly after one email to Tineco asking when the out-of-stock part would be back in stock. The new battery is working quite well, with charge capacity matching the original battery when it was new.
Reply from Tineco Intelligent Technology Co., Ltd.
Dear Customer,
Thank you for sharing your recent experience with our sales and customer service team. We are pleased to hear that they were able to assist you in ordering a second OEM battery for your vacuum, despite it being out of stock on our website. It's great to know that the process went smoothly after your inquiry and that the new battery is performing well, matching the original battery's charge capacity.
Your satisfaction with our products and services is very important to us, and we appreciate your patience and understanding during the ordering process.
If you have any further questions or need assistance, please feel free to reach out.
Best regards,
Tineco Customer Service
Review of ClearBags
Website clear and simple to navigate to find the desired product.
<24 hours to answer one question regarding product dimensions.
Placing order
Reply from ClearBags
Hello!
Thank you for taking the time to share your five-star review! We appreciate your feedback and look forward to working with you again soon. If you ever need assistance with future orders, please feel free to reach out to us. We are available by phone, email, and live chat online.
Kind regards,
ClearBags
