Grand Brass Lamp Parts, LLC. Reviews 5,780

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its extensive selection of high-quality products, reasonable prices, and prompt delivery service. Consumers appreciate the ease of navigating the website and the accuracy of their orders, highlighting that the items often exceed expectations in terms of quality. People also value the availability of unique and hard-to-find parts, making it a go-to source for restoration projects. Consumers express satisfaction with the company's knowledgeable and patient customer service, with staff often providing creative solutions and guidance. Reviewers highlight the company's commitment to ensuring customer satisfaction through careful packaging and efficient handling of orders. The business is highly recommended for its comprehensive inventory, reliable service, and dedication to helping customers find the perfect parts for their projects.

Based on these reviews

Rated 5 out of 5 stars
Verified

I needed a unique part to mount a vintage porcelain bathroom sconce light, and they had just the part I needed to mount the globe to it. Of course it was brass, would be great if they had it in brush... See more

Company replied

Rated 5 out of 5 stars
Verified

Placing an order online is easy no hassle ! After my order was placed I remembered an item I forgot so I called to ask if I could an item to my current order! No problem the item was added and shipp... See more

Company replied

Rated 5 out of 5 stars
Verified

Everything about Grand Brass is top notch. From the website to final delivery of an order they excel. It is a pleasure to shop from them. They have everything I have ever needed to repair and rehab la... See more

Company replied

Rated 5 out of 5 stars
Verified

I was looking for brass finials that had STANDARD threads as opposed to typical oddball lamp type threads. They had brass ball finials with a perfect 5/16-18 threads to allow me to add some vintage de... See more

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Rated 4 out of 5 stars
Verified

Nice piece of replacement equipment. For others, make sure the bracket that screws into the lamp is the same size. I bought mine visually, and that item was a little taller than the original. I used t... See more

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Rated 5 out of 5 stars
Verified

I needed to repair a pendant light fixture that was damaged due to a loop failure. I required wire, a new loop, miscellaneous parts. Order was filled in a timely manner, and all items met if not excee... See more

Company replied

Rated 5 out of 5 stars
Verified

Grand Brass Lamp Parts is an easy firm to deal with - great selection of lamp parts (I needed a continuously threaded brass 1/4" IPS nipple for a plumbing project) at very reasonable prices, along wit... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent quality and beautiful vintage looking shade fitter for a 1920"s glass 6" shade - very happy with the product, delivery etc. Not inexpensive, but you don't get quality for low prices.

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Rated 5 out of 5 stars
Verified

Received the product quickly and it works as intended. 220V bulbs of this size are difficult to find where I'm located. Thank you for carrying bulbs that will work with my lamp while overseas!

Company replied

Rated 5 out of 5 stars
Verified

I ordered pendant fixtures for our 1892 library building, we already had original shades, so we just needed the pendants. They arrived and fit perfectly, they are just as described and reasonably pric... See more

Company replied

Rated 5 out of 5 stars
Verified

Great quality solid brass tipping rail parts. They were perfect for my whiskey shelf project. I had to clean out some of the threads in the posts, from when they cut the threads, as there was some met... See more

Company replied

Rated 5 out of 5 stars
Verified

Great products as described and excellent customer service. On of the best go-to service providers for all electrical, hard to fine any better in this day in age.. Thank You

Company replied

Rated 5 out of 5 stars
Verified

Ordered parts for my first vase-to-lamp conversion, and they were super high quality. Order was 100% accurate, promptly processed and shipped. Feels like a local old school hardware business in modern... See more

Company replied

Rated 5 out of 5 stars
Verified

Grand Brass has most every product I would ever need as a semi-amateur lamp repairperson and restorer. They have an extensive website and can even give advice on troubleshooting. I have been orderin... See more

Company replied

Rated 5 out of 5 stars
Verified

We placed my order online. Immediately we received a phone call to confirm the thread pitches being ordered. There were parts that were ordered that did not interface. The personal level of service wa... See more

Company replied

Rated 5 out of 5 stars
Verified

The website has a large selection of lamp parts - we were able to locate the items needed quickly and order easily. The parts replaced old perfectly and we now have two antique lamps that look brand... See more

Rated 5 out of 5 stars
Verified

I inherited a ceramic chandelier from Portugal and I could not figure out why American light bulbs did not fit in the socket. I found out European bulbs have different measurements and they are unavai... See more

Company replied

Rated 5 out of 5 stars
Verified

Extremely Knowledgeable if you need questions answered. The most extensive and diverse inventory. Prices are good, and shipping is not pumped up for extra profit. You know the shipping price before ch... See more

Company replied

Rated 5 out of 5 stars
Verified

Grand Brass has taught me how to build any type of lamp I need, whether it be a hanging glass shape, a ceiling mount, or a wall sconces. I put in all new fixtures in our basement stairs and hall and e... See more

Company replied

Rated 4 out of 5 stars
Verified

Fantastic selection of lamp parts, you should be able to find whatever you're looking for. If you aren't experienced, then slightly hard to know what part name to look for; a couple of example lamp di... See more

Company replied

Rated 5 out of 5 stars
Verified

I have used Grand Brass Lamp Parts many times over the years to get parts - they are easy to work with, have always had the parts I need at reasonable prices and shipped promptly. Even the return pro... See more

Company replied

Rated 5 out of 5 stars
Verified

My order was processed in a very professional way. There were no backorders and the quality of the parts was great. UPS shipping was here when promised. This is my 3rd time purchasing from Grand Brass... See more

Company replied

Rated 5 out of 5 stars

They had a bulb type of the right shape and brightness and CRI that I was looking for and had difficulty finding elsewhere, answered my product inquiry/technical question in a prompt, useful and timel... See more

Company replied

Rated 5 out of 5 stars
Verified

The glass shades arrived in a timely manner. They were well packaged and in perfect condition. They are prettier than the pictures!

Company replied

Rated 5 out of 5 stars
Verified

I have always been able to find the lighting parts I need and of a superior quality than I have been able to find elsewhere. The web catalog is very well designed and easy to navigate. My orders al... See more

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Rated 5 out of 5 stars
Verified

I asked a question about an odd lamp part I could not find. I got a response quickly with a suggestion for creating the piece out of existing parts. After ordering the parts they came in a reasonable... See more

Company replied

Rated 5 out of 5 stars
Verified

This is an amazing company. I purchased an old floor lamp and was able to beautifully restore such with the purchases made on the grandbrass.com website. It was the exact pieces I needed, easy to iden... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent parts availability from Grand Brass Parts. They had some oddball nuts and parts that I needed to restore an antique crystal chandelier. Excellent price and fast shipping. Couldn't be more sa... See more

Company replied

Rated 3 out of 5 stars
Verified

Packages used to arrive quicker, it took way too long for them to ship a small package...

Rated 5 out of 5 stars
Verified

I read bad reviews for this company which gave me pause, but they were one of the only companies I could find with exactly the items I needed to complete my project. My experience was great all around... See more

Company replied

Rated 5 out of 5 stars
Verified

package was sent inside another package!! I was impressed! you could have dropped it from a two story building and nothing would have happened. Just goes to show the professionalism and quality and... See more

Company replied

Rated 5 out of 5 stars
Verified

After breaking my vintage torchiere glass shade I went on the search for a replacement. I was shocked to find the exact shade unfortunately it was on back order. I took it as an opportunity to get a d... See more

Company replied

Rated 4 out of 5 stars
Verified

Excellent product, good quality. Shipping too expensive in today's market, and it should not take 7 days to ship an order. Otherwise good

Company replied

Rated 5 out of 5 stars
Verified

I found this website by doing a general search. I am very grateful they had exactly what I needed and the prices were right in line. The shipping was quick and easy and I will be ordering from this we... See more

Company replied

Rated 4 out of 5 stars
Verified

For whatever reason the ZIP Code that was automatically populated from their website was incorrect and my product got within 2 miles of me and then was sent right back. I bought a whole mess of l... See more

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Rated 4 out of 5 stars
Verified

Website needs more filter options on searches. I want to search for "vase cap antique" or vase cap nickel" for instance. Presently it takes a huge amount of time and is very frustrating.

Company replied

Rated 5 out of 5 stars
Verified

I’ve been buying from Grand Brass for years, and all my interactions have been exceedingly positive. This transaction was no different. A huge thank you to a great company.

Company replied

Rated 5 out of 5 stars
Verified

The website was easy to navigate and informative. I wasn't familiar with ordering lamp parts, and the descriptions explained clearly what size shade I needed.

Company replied

Rated 5 out of 5 stars
Verified

I've been shopping with Grand Brass for many years now. The most complete lighting supply company around.

Company replied

Rated 5 out of 5 stars
Verified

Sockets were as described and delivered quickly. They seem to have a wide selection of parts that are carefully displayed.

Company replied

Rated 5 out of 5 stars
Verified

Great service almost always have what I need great quality products. You guys are the best. Also great prices thank you. I refer you to all my Antique dealer friends.

Rated 5 out of 5 stars
Verified

Huge selection of parts that was the only source for the unique problem i had with lamp restoration.

Company replied

Rated 4 out of 5 stars
Verified

Good quality parts & fast fulfillment. Shipping is out of this world if you only need a couple items and need them in a hurry.

Company replied

Rated 5 out of 5 stars
Verified

good service, fast delivery and the quality of my item was better than expected. (lamp chain)

Company replied

Rated 5 out of 5 stars
Verified

You had everything I was looking for, with more variations, colors and choices.

Company replied

Rated 5 out of 5 stars
Verified

The only place I shop for lamp parts.Great selection,great service,great quality!!!!

Company replied

Rated 5 out of 5 stars
Verified

Great product, fast shipping, well packed! They have so many parts that other stores no longer sell.

Company replied

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Company details

  1. #6 of 39 best companies in Lighting Store
  2. #24 of 156 best companies in Furniture Store

Written by the company

Grand Brass Lamp Parts has served the Retail and Wholesale lamp parts, lighting parts, and chandelier parts industry since 1913. We are the oldest supplier of lamp making supplies in the USA. We also carry replacement lamp glass shades and lighting glass such as necked fitter glass shades, torchiere floor lamp glass shades, student shades, school house glass shades and many styles of antique reproduction glass shades. Large selection of lamp parts and chandelier parts including lamp sockets, crystal prisms, chandelier chain and ceiling canopies, lamp wire, cord switches, lamp dimmers, floor lamp glass, fixture chain and all the supplies for making lamps. Large selection of DIY lighting products.  Let us be your lamp and light making parts supplier.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

I have been searching for the parts I…

I have been searching for the parts I ordered for months Grand Brass had them and shipped then out the next day. I will order from them again!!!

September 18, 2025
Grand Brass Lamp Parts, LLC. logo

Reply from Grand Brass Lamp Parts, LLC.

Thank You for the Five Star Review! We Appreciate Your Patronage.

Rated 5 out of 5 stars
Verified

Great customer support

Easy, helpful customer support

September 12, 2025
Grand Brass Lamp Parts, LLC. logo

Reply from Grand Brass Lamp Parts, LLC.

Thank You for the Five Star Review! We Appreciate Your Patronage.

Rated 5 out of 5 stars
Verified

Wonderful

Wonderful. Easy ordering, payment, and the shipment arrived earlier than expected.

September 16, 2025
Grand Brass Lamp Parts, LLC. logo

Reply from Grand Brass Lamp Parts, LLC.

Thank You for the Five Star Review! We Appreciate Your Patronage.

Rated 1 out of 5 stars
Verified

The owner is completely unresponsive

The owner is completely unresponsive, not willing to help, completely ignores any communication. The return policy is acceptable, with the exception that it costs the customer double to return an item because the customer does not have a business account with UPS. Literally double to return an item in shipping. The company could have sent a return label and deducted it from the return. However he was not willing to respond or even come up with a solution.

And the sarcastic response from the company listed below tells you all you need to know. The shipping rate to send to me is not the issue. Its the return. Buyer beware..........of return shipping charges and no help from the company.

September 14, 2025
Grand Brass Lamp Parts, LLC. logo

Reply from Grand Brass Lamp Parts, LLC.

I am apologize that we offered an exceptional rate to pack and ship your glass shades and your local UPS store is charging and excessive amount to ship back your return.

Rated 5 out of 5 stars
Verified

My order was delivered ahead of time…

My order was delivered ahead of time which was unexpected and appreciated.

September 15, 2025
Grand Brass Lamp Parts, LLC. logo

Reply from Grand Brass Lamp Parts, LLC.

Thank You for the Five Star Review! We Appreciate Your Patronage.

Rated 5 out of 5 stars
Verified

Exact correct part.

Ordered and recieved the precise part specified. High quality and fast shipping.

September 15, 2025
Grand Brass Lamp Parts, LLC. logo

Reply from Grand Brass Lamp Parts, LLC.

Thank You for the Five Star Review! We Appreciate Your Patronage.

Rated 5 out of 5 stars
Verified

Fast and accurate.

September 15, 2025
Grand Brass Lamp Parts, LLC. logo

Reply from Grand Brass Lamp Parts, LLC.

Thank You for the Five Star Review! We Appreciate Your Patronage.

Rated 5 out of 5 stars
Verified

Exactly what was needed

Exactly what was needed, sent promptly and well packaged.

September 15, 2025
Grand Brass Lamp Parts, LLC. logo

Reply from Grand Brass Lamp Parts, LLC.

Thank You for the Five Star Review! We Appreciate Your Patronage.

Rated 5 out of 5 stars
Verified

Straightforward to identify correct replacement parts.

The lists of parts on the website were clear, described with accurate dimensions/threading/etc. Made the process of identifying the correct parts to rebuild a 40-year-old chandelier.

September 12, 2025
Grand Brass Lamp Parts, LLC. logo

Reply from Grand Brass Lamp Parts, LLC.

Thank You for the Five Star Review! We Appreciate Your Patronage.

Rated 5 out of 5 stars
Verified

Everything about Grand Brass is top…

Everything about Grand Brass is top notch. From the website to final delivery of an order they excel. It is a pleasure to shop from them. They have everything I have ever needed to repair and rehab lamps. I can depend upon their high quality products every time. I am so glad I found this business years ago. Five stars to the entire company and staff, thank you.

September 10, 2025
Grand Brass Lamp Parts, LLC. logo

Reply from Grand Brass Lamp Parts, LLC.

Thank You for the Five Star Review! We Appreciate Your Patronage.

Rated 5 out of 5 stars
Verified

Placing an order online is easy no…

Placing an order online is easy no hassle ! After my order was placed I remembered an item I forgot so I called to ask if I could an item to my current order! No problem the item was added and shipped with my order.

Great customer service .

September 11, 2025
Grand Brass Lamp Parts, LLC. logo

Reply from Grand Brass Lamp Parts, LLC.

Thank You for the Five Star Review! We Appreciate Your Patronage.

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