I absolutely love my Tineco cordless vacuum cleaner. It's slim and light weight design makes it easy to conceal right next to my bookshelf in the corner of my living room. I love how I can interchange... See more
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Tineco is a technology innovation company specializing intelligent technology, a premium brand in smart electrical appliance. Founded in 1998, with the invention of its first vacuum cleaner, Tineco obtained hundreds of domestic and international patents and generation impressive sales globally. Tineco specializes in creating innovative, intelligent technology to make everyday home products smarter and easier to use. At Tineco we focus on adding a human touch to every new product, because technology is truly smarter when it fits seamlessly into your lifestyle. "Live Easy, Enjoy Life” is not only a vision, but also at the core of everything we do at Tineco.
1700 Westlake Ave N, Suite 200, 98109, Seattle, United States
Replied to 99% of negative reviews
Typically replies within 24 hours
I purchased a floor cleaner. I was so happy with the product and the results I got that I ordered a second one for another property.
I had an issue with my order and customer service resolved it fast and exceeded my expectations. A company that stands behind its products and has knowledgeable team members is always a “highly recommend” in my book.
Reply from Tineco Intelligent Technology Co., Ltd.
Reply from Tineco Intelligent Technology Co., Ltd.
We purchased this to help keep the litter off the floor in the bathroom, it does an amazing job of sucking up the debris and the additional water tank & included soap, does a great job of cleaning the floor and vacuuming the water back up; easy to keep clean and maintain. This was a great purchase and would definitely buy again.
Reply from Tineco Intelligent Technology Co., Ltd.
I’m amazed quick response from Tineco
Online chat/ live or email
Eager to help and option to send us a replacement part as we lost our second filter on the stick vac
So a new dust bin was sent - with the postal strike option to send it by courier was fantastic
Don’t know if another company that stands behind its products like Timeco!
2 year warranty covered this issue
Thrilled
Reply from Tineco Intelligent Technology Co., Ltd.
One of the greatest products we have ever purchased! Works as advertised and highly recommend to everyone!
Reply from Tineco Intelligent Technology Co., Ltd.
We've been using it for almost two years and it suddenly stopped charging. We contacted Tineco customer service and they sent us another new charger right away and now everything is working well again! One of the best investments we've ever done for our home!
Reply from Tineco Intelligent Technology Co., Ltd.
Reply from Tineco Intelligent Technology Co., Ltd.
Reply from Tineco Intelligent Technology Co., Ltd.
We have 2 of the Tineco products and my family love them. We have the powered mopand the Vacuum. My only complaint is the vacuum dust storage is too small and fills up really fast. Just really shows how powerful the suction power is. Great products!!!
Reply from Tineco Intelligent Technology Co., Ltd.
I was heartbroken when my Tineco vacuum motor died....it was my daily companion!!
The 'Support Team' tirelessly assisted in trouble shooting my machine and provided an incredible and reassuring solution....
I am again on my Tineco vacuuming schedule and very happy.....so is my family ;)!
Reply from Tineco Intelligent Technology Co., Ltd.
Best cordless vacuum I have ever bought! I’m thinking about buying a few as Christmas gifts.
Reply from Tineco Intelligent Technology Co., Ltd.
My issue was met head on by their customer service department. Identified the issue and fixed the issue in a timely manner. Quick and to the point customer service and very nice and understanding.
Reply from Tineco Intelligent Technology Co., Ltd.
Tineco iFloor 3 Ultra Cordless Wet Dry Hard Floor Vacuum is the best purchase I have made. This one cordless unit replaced my Corded Shark and Corded Bissle mop. I cannot believe the amount of dirt it picks up. Its very satisfying to see the color of the dirty water change as you clean.I have told friends and family about this product and some have already made the switch.
Reply from Tineco Intelligent Technology Co., Ltd.
I have 2 Tineco sweepers and both do a great job. I did have a problem with one of the buttons nubs breaking on the main tube and Tineco support was great on sending me out a new part quickly. This also was very good on keeping me informed. I plan on continuing by Tineco sweepers in the future.
Reply from Tineco Intelligent Technology Co., Ltd.
Got this machine 6 months ago. Recently the dirty water tank won't close properly. In turn the machine does not work.. Water does not vacume up.
Tried call... Only option is to leave voicemail. No one replies.
Tried chat. Ai bot.. Does nothing to resolve
Tried email. No response at all
Waste of £400.
AVOID
Reply from Tineco Intelligent Technology Co., Ltd.
Love my tineco. Only complaint I have is that they give a free roller replacement but it’s never in stock to be able to get.
Reply from Tineco Intelligent Technology Co., Ltd.
I bought the Tineco floor cleaner. It vacuums and mops at same time. Genius! I got rid of my mop bucket and mop that was always in the way. so easy to use and light weight and it is cordless! It self cleans the roller brush which is the best feature! no more washing dirty mops or floor rollers! love, love it!
Reply from Tineco Intelligent Technology Co., Ltd.
Reply from Tineco Intelligent Technology Co., Ltd.
I have the S6 wet vacuum. It is a very good and efficient piece of equipment. I use the vacuum at least5 times a week. I have a big dog that tracks all kinds of dirt and things in the house. I use the S6 a lot.
Reply from Tineco Intelligent Technology Co., Ltd.
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