CO

Coleen

United States

Reviews

Review of Crafty by Numbers


Rated 4 out of 5 stars

The travel posters are beautiful

The travel posters are beautiful. I just wish there were some for England. There are many for Italy, a couple for France, but having other European countries would be nice.

July 1, 2025
Unprompted review

Reply from Crafty by Numbers

Hi Coleen,

🎨 Thank you so much for your thoughtful feedback!
We’re so happy you love the travel posters—and we hear you! Expanding the collection to include more countries like England is definitely on our radar. Stay tuned—we’re always working on new designs to celebrate beautiful destinations across Europe and beyond! 🎨✈️

Review of PetLab Co.


Rated 4 out of 5 stars

I cancelled my order on 5/2

I cancelled my order on 5/2, which was two days late I realize. My dog had just passed with acute kidney failure hours earlier. I have been trying to get in touch to return the product, but have been kept on hold for ridiculous amounts of time. The email address is bs.
Horrible customer service.

My order ID is
PetLab Co.
Subscribe & Save Order ID: 10149969

They have since refunded my money.

May 4, 2025
Unprompted review

Reply from PetLab Co.

Hi Coleen,

We're so incredibly sorry to hear about the loss of your dog — please accept our deepest condolences. We understand how heartbreaking this must be, and we're truly sorry you’ve also had a frustrating time trying to reach us during such a difficult moment.

We want to make this right for you. If you could please provide your order ID, we’ll be sure to look into this and assist you with the return as quickly as possible. In the meantime, you’re also welcome to reach us directly at help@thepetlabco.com.

Take care,
PetLab Co.

Review of Caresole


Rated 1 out of 5 stars

Unscrupulous thieves

Their online order page is screwed up. I was unable to complete my order yet was billed three times. I had American Express call ME regarding their fraud. I called for a refund and was told NO.
I should have looked at their reviews first because they are nothing but thieves. Apparently, they have my phone number on block because they stopped taking my calls.

Thanks to Amex for recognizing them and allowing me to dispute the charge.

I wish there was a way to give thumbs up to all the people cheated out of their money and goods from this company.

Their responses are bs. They have no intention of making your claim good.

September 15, 2024
Unprompted review

Reply from Caresole

Hi Coleen,

Sorry to hear that. If you could share your details with us here on Trustpilot, we'd be more than happy to ensure everything is just right for you. 😊 Your satisfaction is our top priority, and we're eager to make things right.

Review of HealthEquity


Rated 1 out of 5 stars

Horrible customer lack of service

Horrible. I've been trying for 7 months to get my money from them. There's always something I didn't do. They give you bits of information at a time, but never enough to get the job done. I've sent paperwork repeatedly because "they never got it". They gave me misinformation last month and now three weeks later they tell me the opposite is true.

Plus, there are never any notes in their system to show all the conversations we've had. Today the agent wanted all the information I gave the agent three weeks ago and then starts telling me the same spiel. Every single phone call has the agent treating me as if it were the first.

I have made 11 phone calls and not one of them led to a successful outcome.
January 4... 2 calls.
March 23...2 calls.
April 30
May 15
June 12
June 13
June 19
June 25
July 18


I'm done with their stalling and mishandling. I contacted an attorney this morning. I see from other posts that this is their SOP.

July 18, 2024
Unprompted review

Review of Sequoia CPE


Rated 5 out of 5 stars

I would never dream of changing CPE…

I would never dream of changing CPE providers. They are a great value for thorough and well-written courses.

May 31, 2024

Reply from Sequoia CPE

Thank you, Collen! We appreciate you taking time to leave a 5-star review. Your feedback is valuable. We are happy to hear that our courses are thorough and well-written!