phak u nike.....u control server to buy shoe....i did everyhing on time ....but at the end error pop up .....it never happen before buying ....for travis scott it gave fckjng error...the nike is phaking scambag...
Despite uploading all necessary documents through their website, I was inexplicably requested to submit scanned copies twice. Additionally, there were concerning discrepancies regarding fees. While their contract stated the service was free, I encountered attempts to obtain my bank details for seemingly fabricated charges. Communication throughout the process was unacceptably poor.
Very Poor Service at Guildford Branch - Disappointed by lack of response to my inquiry despite previous significant purchase at your store. Hope for better service as a loyal customer.
January 1, 2024
Unprompted review
Reply from Prestons
Dear Consumer,
Thank you for taking the time to leave a review following your recent visit. My name is Chris Grieve and I am the Assistant Manager at Prestons Guildford.
We are sorry that you felt your experience was not a positive one. In order to assist further, I wonder if we could arrange an opportunity to discuss this in more detail and learn more about your visit?
To do this, you can contact me personally to discuss your review on chris.grieve@prestonsdiamonds.co.uk
I look forward to hearing from you soon.
Best wishes,
Chris Grieve, Assistant Manager Prestons Guildford