Day Webster Group Reviews 22

TrustScore 3.5 out of 5

3.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 1 out of 5 stars

Trying since the end of August to join this agency, waste of my time. Spoke to the manager, sent CV twice, completed online form of interest…twice. Appalling. Don’t bother wasting your time either wi... See more

Rated 1 out of 5 stars

This nursing agency doesn't deserves any rating below one star. I have dealt with horrible agencies but this is the worst. They are as follows: UNRELIABLE DISORGANISED UNTRUSTWORTHY I must advise,... See more

Rated 5 out of 5 stars

I've had a great experience with DayWebster, especially thanks to my consultant, Afraaz. The agency is very professional, reliable, and efficient. Afraaz has been amazing—he listens, responds quick... See more

Rated 5 out of 5 stars

I highly recommend Day Webster, great agency to work for. Their customer service is second to none. In particular my Consultant Afraz. Whom I found to be very professional and helpful. Nothing seems t... See more

We perform checks on reviews


Company details

  1. Recruitment Service

Written by the company

Day Webster Group are one of the UK's largest recruitment agencies specialising in Healthcare recruitment. Built on the principles of professionalism, integrity and a commitment to excellence our team of experienced recruiters have a deep understanding of the industries weDay Webster Group are one of the UK's largest recruitment agencies specialising in Healthcare, Social Care and Insurance recruitment. Built on the principles of professionalism, integrity and a commitment to excellence our team of experienced recruiters have a deep understanding of the industries we serve, and are committed to providing a personal and professional service to each client and candidate we work with. serve, and are committed to providing a personal and professional service to each client and candidate we work with.


Contact info

3.4

Average

TrustScore 3.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Waste of time and effort.

Trying since the end of August to join this agency, waste of my time. Spoke to the manager, sent CV twice, completed online form of interest…twice. Appalling. Don’t bother wasting your time either with this company.

August 27, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Awful

Awful. Avoid like the plague. First they made a big deal out of putting me up a band in order to meet my wage requirements (I've since found out the original band would have been fine but it would have eaten into their profits too much). Then they had four weeks to complete my compliance before I started my placement. Nearly eight weeks later and they still haven't done it. So far I've been asked to take a blood test to prove my vaccination status, asked to sign a waiver exempting them from employers liability and asked to sign for information I haven't received (several emails about this and still haven't received the paperwork I'm expected to confirm I've read). They have my bank details but then after I didn't get paid for my first week they told me that goes through a different company (still no idea why they have my bank details) and when I finally did get paid last week they've paid me the wrong rate so I'm several hundred pounds short. There's been no response to any emails about this either but I'm still being chased to confirm I've read the paperwork that I appear to not be allowed to actually see.

April 23, 2025
Unprompted review
Rated 1 out of 5 stars

I had the pleasure of not hearing from …

I had the pleasure of not hearing from them again since July but I got approached again by them (specifically someone called Rylley Fuller). Very disingenuous, very unprofessional and very malicious.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Support and Service from DayWebster and Afraaz:

I've had a great experience with DayWebster, especially thanks to my consultant, Afraaz. The agency is very professional, reliable, and efficient. Afraaz has been amazing—he listens, responds quickly, and works hard to find the right roles that fit my skills.

His help has made everything easy for me, and I really appreciate the care he puts into getting me shifts. If you're looking for an agency that goes above and beyond, with a consultant who truly cares, I highly recommend DayWebster and Afraaz. They make everything smooth and stress-free!

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Day Webster

I highly recommend Day Webster, great agency to work for. Their customer service is second to none. In particular my Consultant Afraz. Whom I found to be very professional and helpful. Nothing seems to be too much for him, even at difficult times. He always goes the extra mile whenever I need assistance. I’m truly grateful for the support and dedication I receive from him. He’s a credit to the company.

September 25, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Afarz is my direct consultant with…

Afarz is my direct consultant with Deywebster. Highly skilled, dedicated and very professional with his work , I referred to him as my boss man due to his hard work and dedication. Afarz is a one in a million.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Day Webster operates with precision and…

Day Webster operates with precision and excellence, delivering unparalleled operational execution and robust recruitment strategies. Their proficiency in managing complex healthcare staffing demands makes them a premier choice in the industry. I highly endorse Day Webster for their superior capabilities in operational infrastructure and talent acquisition. Afraaz is an exceptional agency nurse consultant, specializing in high-level operational support for nursing professionals. His expertise lies in optimizing shift management logistics and streamlining rapid payment processing, ensuring seamless workforce efficiency.

September 24, 2024
Unprompted review
Day Webster Group logo

Reply from Day Webster Group

Thanks so much for your amazing feedback! We're really glad to hear that you’ve had such a positive experience with us. At Day Webster Group, we always aim to make things as smooth and efficient as possible, and it’s great to know we're hitting the mark. We appreciate your recommendation and look forward to keeping up the good work!

Rated 5 out of 5 stars

I have found my Consultant Afraz to be…

I have found my Consultant Afraz to be very professional and helpful. In all our conversations he is super polite and always cheerful. Even on difficult times he has managed to maintain his professional and courteous service to me. I feel I have known him for long and considering all our communications are via the phone it is great testament to how he conducts himself. I believe he is a huge credit to Day Webster Group

September 24, 2024
Unprompted review
Day Webster Group logo

Reply from Day Webster Group

Thank you for sharing your experience! We're thrilled to hear that you enjoy working with the team. It's impressive how strong connections can be built over the phone, and it’s great to know that our consultant has supported you, even during tough times. We really appreciate your kind words and your recognition of our team's efforts.

Advertisement
Rated 5 out of 5 stars

Reliable

Amazing agency to work for. My consultant Afraaz ensures that he books me on the days I give my availability. Timesheets are processed on time. Most importantly, Afraaz will call just to check up on me, he really goes the extra mile

September 24, 2024
Unprompted review
Day Webster Group logo

Reply from Day Webster Group

It's lovely to hear that you’re enjoying your experience with us. Our team is dedicated to ensuring everything runs smoothly and that you feel supported throughout your journey. It’s great to know that you appreciate the extra effort we put into staying connected. We truly value your feedback and look forward to continuing to work together!

Rated 5 out of 5 stars

I’ve had the pleasure of working with…

I’ve had the pleasure of working with your Agency and want to highlight the outstanding support provided by Afraaz. His professionalism, attentiveness, and genuine commitment to staff well-being is exceptional.

Afraaz consistently goes above and beyond, addressing concerns promptly and offering thoughtful, practical guidance. He creates a positive work environment by connecting personally with staff while upholding high standards, ensuring everyone feels heard and supported.

Thanks to Afraaz’s support has been a great experience. I highly recommend this agency for its supportive, staff-focused approach.

September 23, 2024
Unprompted review
Day Webster Group logo

Reply from Day Webster Group

Thank you so much for your kind words! We're delighted to hear about your positive experience with our team. Providing exceptional support, professionalism, and genuine care is at the heart of what we do at Day Webster Group. It's wonderful to know that you felt heard, supported, and valued. We'll continue to maintain the high standards you’ve experienced, and we're grateful for your recommendation!

Rated 5 out of 5 stars

Very good agency

Very good agency. I would recommend Daywebster agency. Afraaz has been so amazing helping me to get bookings as in jobs within my local nhs job, I recommend him to any one looking for job.

September 23, 2024
Unprompted review
Day Webster Group logo

Reply from Day Webster Group

Thank you for your recommendation! We're glad to hear you had a positive experience with Day Webster Group.

Rated 5 out of 5 stars

I have had the pleasure of working with…

I have had the pleasure of working with Afraaz for over four years through Daywebster Agency. I really do appreciate his support and professionalism in ensuring the right assignment is found for me. His communication and attention to detail is outstanding. I would recommend this agency to anyone looking for a reliable, trustworthy and professional healthcare agency to work with and ask for Afraaz to be your consultant.

September 23, 2024
Unprompted review
Day Webster Group logo

Reply from Day Webster Group

Thank you for sharing your wonderful experience with us over the past four years! We're thrilled to hear that you've felt supported and valued.

Advertisement
Rated 5 out of 5 stars

Realiable

I have a consultant who has been very good to me in regards to making work shifts available to me while I am been flexible and also understand how to react whenever I complain to him about a job issue. His name is Afraz. I have been working with this agency since the beginning of this year and have been really impress with the way they go about allocating shifts when they become available from different hospitals and also how quickly timesheet are processed and paid the same day submitted. They are great team to work it

September 20, 2024
Unprompted review
Day Webster Group logo

Reply from Day Webster Group

Thank you for sharing your positive experience! We’re delighted to hear that the team has been able to provide you the support you deserve. We're grateful for your kind words!

Rated 5 out of 5 stars

Positive review

I have been working with this agency for over two years, and my experience has been consistently positive. They are always reliable in confirming my shifts well in advance, which provides peace of mind. Afraaz, my recruitment consultant, is exceptionally professional and approachable. He consistently goes above and beyond to assist me, resolving any issues quickly and efficiently. I truly appreciate the support and dedication I receive from him and the entire team

September 23, 2024
Unprompted review
Day Webster Group logo

Reply from Day Webster Group

Thank you for sharing your experience with us over the past two years! We're so pleased to hear that you've found our team to be reliable and supportive. It's wonderful to know that our team’s have made a positive impact on your experience. We look forward to continuing to support you!

Rated 5 out of 5 stars

Very prompt in response

Very prompt in response. Fast and helpful. Very professional and articulate in resolving issues at hand.

September 16, 2024
Unprompted review
Day Webster Group logo

Reply from Day Webster Group

Thank you for your feedback! We're delighted to hear that you found our team helpful. Feel free to reach out whenever you need assistance!

Rated 1 out of 5 stars

I would strongly advise against using this agency for your job search.

Despite uploading all necessary documents through their website, I was inexplicably requested to submit scanned copies twice. Additionally, there were concerning discrepancies regarding fees. While their contract stated the service was free, I encountered attempts to obtain my bank details for seemingly fabricated charges. Communication throughout the process was unacceptably poor.

June 7, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience

A great company to work with. Passionate people, working to provide the best possible service.

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

Not mental health friendly!

I was brought in for a meeting regarding an incident where I made my first mistake in the business, I took full responsibility and held my hands up. My manager and team leader knew I was on anti depressants at the time and induced a panic attack, they did not know how to help or assist and I was pulled into a meeting on the following Monday in which my manager implied I wanted to have a conversation with you as I thought you may have killed yourself over the weekend. The team leader than spoke to me like a piece of crap with attitude. During my time here they have a turn over of over 70 people, they fired young people weeks before they were due to finish there apprenticeship. This company claims to have values such as professionalism and team work- none of this was present during my time. While I learnt a lot about working life and what not to do, this company doesn’t take care of staff. This company broke me.

February 28, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid/Run/Look away

This nursing agency doesn't deserves any rating below one star. I have dealt with horrible agencies but this is the worst. They are as follows:
UNRELIABLE
DISORGANISED
UNTRUSTWORTHY
I must advise, anyone out there who wants to register with a nursing agency to avoid at all cost DAY WEBSTER OR CARE PROVIDERS.

December 1, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look