Elaine Cargill

Easy site to navigate, lots of choice and speedy delivery - will definitely shop again 😊

I came to the store to process a refund and collect 2 pairs of shoes I had asked to be set aside. The refund was processed smoothly and efficiently, and the shoes (I had called on Monday, 4 days previously) were there! I felt welcomed and valued - the person serving was helpful and interested.
I would also like to say the customer on line sales team were great - my order did not turn up and there was no quibble, simply offer of a refund or re send.
Opting for a refund, when I called my local store (Dundee) to find out if they had the shoes I wanted in stock, the person who took my call was most helpful. Great service all round - a real team effort! I have told many people about my positive experience and would highly recommend JD sports 😊

An easy website to navigate.
Lots of choice in product and enjoy the accompanying information.

Instructions easy to follow and lots of options for balloons.
Speedy service and high quality product - would definitely use again!

Locations are accessible. Instructions are easy to follow and clear - hassle free - just drop and go!

Easy from start to finish! I had popped in for an initial look during my lunch hour and was impressed at that time by the friendly, helpful staff. I was asked a few simple questions which helped focus my own thinking, considering I had gone in clueless! Went home to chat things over with my other half and kids, and returned at the weekend with more of an idea of what we were looking for. When we returned, Vicky had clearly remembered speaking to me through the week and was able to answer questions and support us in making decisions. She never forced or hurried, just checked in with questions and thoughts to support our choice. Even better, when we left that Saturday almost sure of and sold on a holiday, she sent an email later that afternoon with some final thoughts and a new suggestion as a comparison. This was the cherry on the cake, she had listened and taken on board all we had said and found something else, something different again but something just right. We went in the following Monday and booked! A great experience and would thoroughly recommend Hays Travel!

Easy to order, quick delivery.