ER

Eric Rowell

United States

Reviews

Review of Aichatapp

Review of Costsso


Rated 1 out of 5 stars

Another rip off site

Another rip off site.

This is another site offering deals too good to be true—you will get burned. They have a costco logo and everything, and surely costco will get it shut down.

September 24, 2024
Unprompted review

Review of Gorillaz


Rated 1 out of 5 stars

Waste of time and money

I pre-ordered two copies of their forthcoming album, wiht the understanding that they would at least ship on the release date (which was yesterday).

After shelling out for two copies of the album, plus shipping I have hear nothing but crickets. Meanwhile, Target has the album, local record stores have it, it is everywhere. Well, everywhere but in my mailbox.

I have sent emails asking if I could just cancel and get a refund. No response.

In future I will remember that I should just wait, and buy their albums directly from a retailer--save on shipping and get it sooner!

February 25, 2023
Unprompted review

Review of Merchbar


Rated 1 out of 5 stars

Strike 2!

Unfortunately I ordered a record that was claimed to be in stock that many record shops were advertising to have limited copies in stock. Past experience with merchbar led me to follow up—and, as predicted, they didn’t really have stock. So they cancelled and promised me a refund—in 10 days (still waiting). So far 0% of the records I bought from merchbar actually came. On the other hand I have had 100% of the hassle! I don’t know why spotify continues to have anything to do with this company. Customer service is pretty quick to respond, but it must be frustrating to work for a company with such a poor track record.

January 20, 2023
Unprompted review

Reply from Merchbar

Hi Eric, we’re sorry for the hassle and poor experience you had. This is not at all what we strive for our customers. While we partner directly with artists, record labels, and official distributors, the entire industry is experiencing some issues with the production of vinyl records, and some can’t keep up with the demand. We are typically notified of the expected inventory we will get, but sometimes production falls short and we have to cancel and refund our customers. This is frustrating to the customers and to Merchbar as well. Refunds can take up to 15 business days depending on your bank but usually happen within a few days.

Review of Merchbar


Rated 1 out of 5 stars

I still don't have the album I ordered

I still don't have the album I ordered, 2 and 1/2 months after I bought it. You really should not offer merchandise you don't have, or can't get in a reasonable timeframe.

January 16, 2023
Unprompted review

Reply from Merchbar

Hi Eric, we’re so sorry you’re still waiting for the album. I can see that it is a backorder with a wait time of up to 8 weeks. While we do our best to keep product listings up-to-date with estimated ship dates, on rare occasions, the production of vinyl records could take longer than initially expected. We’ll keep the backorder open for 120 days, but you can opt to cancel should you decide not to wait any longer. Please do let us know via email if you change your mind, and we’ll assist with the cancellation and refund.