Review of Merchbar


Rated 1 out of 5 stars

I still don't have the album I ordered

I still don't have the album I ordered, 2 and 1/2 months after I bought it. You really should not offer merchandise you don't have, or can't get in a reasonable timeframe.

January 16, 2023
Unprompted review

Reply from Merchbar

Hi Eric, we’re so sorry you’re still waiting for the album. I can see that it is a backorder with a wait time of up to 8 weeks. While we do our best to keep product listings up-to-date with estimated ship dates, on rare occasions, the production of vinyl records could take longer than initially expected. We’ll keep the backorder open for 120 days, but you can opt to cancel should you decide not to wait any longer. Please do let us know via email if you change your mind, and we’ll assist with the cancellation and refund.

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