I pre-ordered two copies of their forthcoming album, wiht the understanding that they would at least ship on the release date (which was yesterday).

After shelling out for two copies of the album, plus shipping I have hear nothing but crickets. Meanwhile, Target has the album, local record stores have it, it is everywhere. Well, everywhere but in my mailbox.

I have sent emails asking if I could just cancel and get a refund. No response.

In future I will remember that I should just wait, and buy their albums directly from a retailer--save on shipping and get it sooner!