The product is good and great value for money - it saves me money. BUT I’m concerned that the individual wrapping is unnecessary and the constant emails after your purchase becomes ‘commercial’ and makes me feel I’ve subscribed to a brand rather than an ethical view.
May 26, 2025
Unprompted review
Reply from Who Gives A Crap
Hi Alison, Thanks for sharing your feedback with us. The reason we wrap our rolls is to help keep them hygienic and damage-free before they get to your house, as boxes are prone to wear and tear during transit. If anything were to damage the rolls and render them unusable, this would then add to our waste footprint if we need to replace the order. Our wrappers can also be recycled or reused! You can adjust the newsletters you're receiving by selecting the unsubscribe option in one of your newsletters and selecting the ones you wish to still receive. Alternatively, feel free to email us at wedo@whogivesacrap.org, and we can help sort this out for you.
OCADO JUST CANCELLED MY CHRISTMAS! Due to a previous admin/payment error two months ago (which I believe is Ocado’s tech problem) - I thought the matter was sorted I even spoke with Ocado customer services about the problem and refreshed my payment method. I put a Xmas order in and payment was confirmed along with the order - it was due this evening. I’ve just checked and the order was cancelled by Ocado! I’ve just found the email telling me this in SPAM! Apparently, although I thought I’d paid the ‘outstanding’ amount twice - this wasn’t the case (not my fault). I’ve had trouble with the website before but have stuck with them until now. If you are up to frayed nerves and IT glitches then you are up to the challenge of this online shop.
December 20, 2024
Unprompted review
Reply from Ocado
Hi Alison, we are sorry to hear that your order was cancelled, this is not something that we would ever want to do, however, when customers do have a failed payment on their account we do cancel orders. We do try daily to take a payment after this fails, and if your bank had allowed us to take this it would have gone through. If you would like to discuss anything further, please do get in touch with our Customer Hub team.
Lovely staff but the products are declining in quality. I bought designer glasses £140 and was encouraged to buy anti-glare. I’ve never had to clean the lenses on glasses so much! I’ve worn glasses for 50 years. They said the anti-glare can’t be removed but after 3 months of intermittent complaining they removed the anti-glare. When the glasses were returned a tiny screw was missing from the arms. I was told by Specsavers this was integral to the glasses but it wasn’t their fault. Shoddy goods. If you buy then don’t get any of the ‘extras’ and make sure you know the terms of refund.
I really do question what iTV were thinking when they commissioned ITVX it’s the worst streaming tv ever. It takes too long to upload, the screen spends half its time blank. You can pause but you can’t fast forward through awful ads. The ITV top dogs are sitting there ‘cheering themselves with champagne’ whilst the viewers are wasting their time. SHAME ON YOU ITV. Shame on you for producing a really bad service. Unbelievable - but yes it’s true.
It’s so slow. It literally stops any Wi-Fi connection. Then I can’t forward or rewind without ‘guessing’ the part I missed. It’s now just frozen and apparently it’s my Wi-Fi connection - when I get sky, Netflix and BBC fine. ITV x is pants. They need to honestly look at their supplier and honestly watch it themselves - it just does not work at all.
I booked in good faith only to be told my booking was not valid - it had been double booked. Payment was taken then refunded after I had to chase their cock up. So I was pressured due to time constraints so booked via booking. Com as they said they would meet the extra costs. NOT only did they sell my data BUT when I applied for my refund their website became ‘unrecognised’ . Booking .com needs to get their data thumb out of their butt and start dealing with real, honest, paying people.
In response to Gear for Musics reply to my review, I have been in the returns process for the past 3 months. To return the Cello will cost me £27 to use Gear for Music's approved courier service and I have to pack the broken cello into a cello size box - I haven't been able to find one of these and G4M customer services suggested I 'ask at a local supermarket for a box' Feels like time is being wasted until the warrant expires in February 2022.
December 17, 2021
Unprompted review
Reply from Gear4music.com
Dear Alison, Thank you for your review. We are sorry to hear that you are not fully satisfied with your order. We do offer a 30 day money-back guarantee should you feel any item purchased from us does not meet your expectations. Our customer service team is here to resolve any issue that you might encounter over the course of your shopping experience. We would never wish for a customer to feel that they had made the wrong choice after placing an order with us. We do apologise for the inconvenience caused by this issue. Kind regards, Gear4music