CC

Chris C

United Kingdom

Reviews

Review of Close Brothers Group


Rated 1 out of 5 stars

Came to the end of a PCP tried to hand…

Came to the end of a PCP tried to hand the car back, now I'm told there is another £1500 outstanding for products that we added to the policy at the time of signing. Turns out close brothers can only scam you out of more money with the help of the car dealer in this case Snows in Portsmouth. They convinced us that these products where part of the finance agreement and only add less than a few pounds to the monthly fee, and it’s for our protection...The lies from Snows is now obvious that the dealer and Close Brothers are all part of the scam, both now blame one another....We were told we could just hand the car after 3 years, that's a lie and another thing they don't mention is you have to pay close brothers for collecting the car when they do eventually take it back. Scam Britain

July 28, 2025
Unprompted review

Reply from Close Brothers Group

We appreciate you bringing this to our attention. We're sorry to hear about the unexpected charges and how the agreement was explained. We want to investigate this further with the dealership to understand what happened and address your concerns. Your feedback is valuable as we work to improve our processes. We apologise for any inconvenience you have experienced and would like to assist you further. Kindly contact us on 0333 321 6060 and reference TP1046 and our team will investigate this matter promptly.

Review of Pcp Claims


Rated 1 out of 5 stars

they say you can find out in 60 seconds…

they say you can find out in 60 seconds if you are owed money or not

filled in their questionnaire and an hour later nothing, no reply no email nothing, filled in the same questionnaire for a second time and got the same result FA

Now i know its a US based company I'm pretty sure they are only after your data...For me this is a SCAM site

May 14, 2025
Unprompted review

Review of 1st Formations


Rated 5 out of 5 stars

1st Formations are the best in the…

1st Formations are the best in the business.

Very professional company,
Don’t waste anytime with anyone else, they have everything you need and more, I used them before and now using them again.

April 29, 2025
Unprompted review

Reply from 1st Formations

Thank you very much for your kind comments, Chris! - Shan at 1st Formations.

Review of Fortrade


Rated 1 out of 5 stars

Had a demo account for about 18 months…

Had a demo account for about 18 months learning how to use the Fortrade Platform and how to trade FX in between my normal day job.
Fortrade rang constantly trying to get me to open a live account when I didn’t feel ready, so a lot of their calls were just ignored.
This week I made the mistake of taking their call. Spoke to a so-called accounts manager who explained, to be a good trader I would need regular market analysis daily, and if I deposit £100 on to the platform I would have access to the same information as professional traders.
Seemed cheap and fair, I sent the fee along with KYC information as they asked. I then get an email saying due to my account being inactive they have now decided to close it, and no sign of a refund.
All I had was a demo account, and I was using it daily, now the account is deleted I’ve lost all trading history including the P&L spread sheets which are really important, and £100 down.
The platform works well but the people working there are not traders and have no idea what they are talking about, they make their fees on your trades win or lose that’s why they push you to open a live account
The company is based offshore in Cyprus....Wonder why

March 24, 2025
Unprompted review

Reply from Fortrade

Dear client,

Thank you for sharing your experience. We're sorry to hear about the frustration you've encountered.

Regarding your demo account, we encourage users to explore the platform at their own pace, and we apologize if you felt pressured by our calls. Our aim is to support clients when they feel ready to transition to a live account, but we understand that it’s important to respect your timeline.

As for the issue with your account, we regret that it was closed without the appropriate resolution. Please be assured that this is not our usual practice, and we are investigating this matter further. In order to resolve the situation and verify the refund for your deposit, we kindly ask that you respond to the request for information that we’ve sent.

We value your feedback and are committed to ensuring our platform and services meet the needs of all our clients. If you would like to discuss this further, please don't hesitate to get in touch with us.

Best regards,
Fortrade

Review of Protyre Autocare


Rated 1 out of 5 stars

Went to Protyre London Road Portsmouth…

Went to Protyre London Road Portsmouth today.

I ask the little boy on reception if someone could check my rear tyre as I was sure there was a nail in it somewhere.

Before the tyre was checked I was asked for my post code name address and so on.

I asked why did he need my personal information at this point when nobody had checked the car.

He insisted on my personal information first, then someone would be sent out to check the tyre.

I refused to give my information and I left, I drove 100 yards up the road where I saw Elite Tyres.

Drove in, tyre was checked changed and paid for in 30 min, I paid by card and drove out.

If you need a tyre to be changed without leaving a sample of your DNA go to Elite Tyres they were excellent.

However, if you don’t mind leaving your DNA and personal information to these companies to be sold on to data brokers then I guess Protyre would love to see you.

September 2, 2024
Unprompted review

Reply from Protyre Autocare

Dear Chris,

Thank you for notifying us of your concerns. We are sorry your recent visit to our Portsmouth branch has not been a positive one for you on this occasion.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Georgia
Customer Care - Protyre

Review of PureGym UK


Rated 3 out of 5 stars

Portsmouth

Portsmouth
Good seletion of equipment but you need to choose your hours carefully

Far too many young people treat the place as a social club, they train in large groups and hog the machines while playing with their phones

An hour workout turns into an hour and thirty mins

October 8, 2021
Unprompted review

Reply from PureGym UK

Hi Chris. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Unfortunately, we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment I would strongly advise approaching a member of staff on the floor who will be able to help further.

We apologise for any inconvenience caused by this.

Thanks, PureGym