1st Formations Reviews 22,470

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its straightforwardness and ease of use. People appreciate the user-friendly website and the simple steps involved in setting up their businesses. The customer service and staff receive accolades for their helpfulness and responsiveness, with consumers noting their efficiency in resolving issues. The user experience is also highly rated, with reviewers finding the entire process smooth and stress-free. Consumers also appreciate the speed and professionalism of the service, emphasizing the quick turnaround times and efficient handling of administrative tasks. Many reviewers mention that the company goes above and beyond to provide support and guidance throughout the entire process. Overall, individuals express confidence and peace of mind when setting up their companies with this service.

Based on these reviews

Rated 5 out of 5 stars

The whole experience has so far been amazing from start to end. Team members cannot do enough for you and for me personally, they made what I thought to be a very confusing process just so easy. I wou... See more

Company replied

Rated 5 out of 5 stars

Setting up my company through 1st Formations has been such an easy and straightforward experience I can’t praise them enough. I ordered the All Inclusive Package and for the price, you get so much... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with 1st Formations, thanks to Yana Yaneva, my account manager, and the whole team! Their fast replies and efficient assessments made everything so smooth, and the overal... See more

Company replied

Rated 5 out of 5 stars

1st Formation assistance in the registration process of my company was helpful. They got my company registered within days without myself going through any stress. It doesn’t end there with them after... See more

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Rated 4 out of 5 stars
Verified

The process was easy however the Credas check took 4 days to arrive delaying the formation and the guidance for the Credas check wasn’t particularly clear. Other than that an easy cost effective proce... See more

Company replied

Rated 5 out of 5 stars

Saba has been our account manager for over a year and she is polite, helpful and very responsive. I would highly recommend 1st Formations to any new business looking to form a company.

Company replied

Rated 5 out of 5 stars
Verified

I had an excellent experience with 1st Formations. The whole process of forming my company was handled quickly and correctly, in the shortest possible time. What impressed me most is that they contin... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent Service – Fast, Smooth, and Reliable! The service was great from start to finish – very fast, very smooth, and everything I needed was included in the pack. I had no issues at all, and... See more

Company replied

Rated 5 out of 5 stars

I had a bunch of administrative changes I needed to make to my company, which involved filing 7 separate documents to companies house. I was recommended the secretary service which comes with 15 compa... See more

Company replied

Rated 5 out of 5 stars
Verified

I used 1st Formation to register my company and set up the bank account. The process was quick, clear, and professional. Everything was handled smoothly, with great communication from start to finish.... See more

Company replied

Rated 5 out of 5 stars
Verified

Simple, straight forward and honest approach. Much cooperative staff. No one is perfect, but at 1st formations the are perfect to join you to discuss and dissolve issues if any arise.

Company replied

Rated 5 out of 5 stars

The process has been really easy. I feel like I've not really had to do any thinking at all. 1st formations has provided me all the information I need, alongside great & professional looking info... See more

Company replied

Rated 5 out of 5 stars
Verified

I've formed MANY companies through 1st Formations. It used to take a day or 2, but it can take a bit longer now because of all the anti money laundering checks and Companies House cracking down. I thi... See more

Company replied

Rated 5 out of 5 stars

I was very impressed by the speed and professionalism of the service. Everything was handled efficiently and clearly, which gave me great confidence throughout the process. The team was responsive and... See more

Company replied

Rated 5 out of 5 stars

Hi there, to 1st Formations team: I really need to give You guys Credit and a Big Thank You! The information and work you put in is worth every penny, even after registration! I had some com... See more

Company replied

Rated 5 out of 5 stars
Verified

This is the first time I have ever set up a business and when visiting company’s house and reading all the information required it was quite overwhelming. I instead opted to use 1st formations to do i... See more

Company replied

Rated 5 out of 5 stars
Verified

I am very satisfied with the services provided by 1st Formations. The process of registering my company was smooth, clear, and fast. The team was always responsive and supportive, answering my... See more

Company replied

Rated 5 out of 5 stars
Verified

They are so easy to deal with. Took away all the stress of setting up the business. The team was on hand whenever I needed sone assistance or advice. Top rated team

Company replied

Rated 5 out of 5 stars

I recently used 1st Formations to register my limited company, and I couldn’t be happier with the service. The whole process was straight forward and hassle-free, with clear guidance at every step. Th... See more

Company replied

Rated 3 out of 5 stars
Verified

There is a great package offered but customers do need a welcome pack to navigate and access all that is offered. The staff are generally very helpful. It would help if existing customers are treated... See more

Company replied

Rated 5 out of 5 stars
Verified

Great experience second time i open company with 1st formation from Algeria and it still have easy steps

Company replied

Rated 5 out of 5 stars

They are really attentive both when opening the company and even during its closure. If you are outside the UK and unsure of what to do, they provide great support. I highly recommend them.

Company replied

Rated 5 out of 5 stars
Verified

Here's all you need to know, this makes starting a business 10x easier faster and better

Company replied

Rated 5 out of 5 stars
Verified

One of the best customer services I’ve had like any issues sorted in max 2 days like it’s top notch can’t complain.

Company replied

Rated 5 out of 5 stars

I had a great experience with 1st Formations. The whole process of setting up my company was quick, simple, and stress-free. Their website was easy to use, the instructions were clear, and everything... See more

Company replied

Rated 5 out of 5 stars

I read the reviews on 1st Formations before using their service and I have to say, I certainly did not experience anything bad as some of the poor reviews outlined. It was quick, easy to use and... See more

Company replied

Rated 5 out of 5 stars

That was great service, good support and quick, and affordable prices, amazing expereince, thank you

Company replied

Rated 5 out of 5 stars
Verified

there was communication in between and everything happened swiftly and timeously

Company replied

Rated 5 out of 5 stars
Verified

I had a great experience with 1st Formations. The process was quick and straightforward, and the team was very helpful whenever I had questions. I really appreciate their professional service and woul... See more

Company replied

Rated 5 out of 5 stars

Had an excellent experience with Anthony at 1st Formation. He guided us through the entire business setup process and ensured everything was filed correctly with Companies House. The service was effic... See more

Company replied

Rated 5 out of 5 stars

Exceptionally seamless sign up process whilst ensuring all regulatory compliance measures are met

Company replied

Rated 5 out of 5 stars
Verified

The Steps were easy to complete and the website was easier to edit and manoeuvre around than the www.UKGOV. The domain names add on was convenient and completely priced. On completion of the reg... See more

Company replied

Rated 5 out of 5 stars
Verified

Perfect service, nice peoples, good quality of customer service, decent price. My case wasnt easiest one but they did their job in the best way as it possible. Only one little thing to tweak a bit is... See more

Company replied

Rated 3 out of 5 stars
Verified

Overall ok! I recently have been offered a contract position and needed to form a company quickly. After some research, the price and the package seemed the most competitive so I went with 1st Formati... See more

Company replied

Rated 5 out of 5 stars
Verified

Very straight forward and idiot proof for setting up a Ltd. Privacy package that comes with London address is really good for keeping things separate and keeping your home address private. Would recom... See more

Company replied

Rated 5 out of 5 stars
Verified

I would like to thank all the help I promise and very professionally granted by the company: 1stformations.co.uk, I am very impressed by the speed, the quality of all acts and processes at the most pr... See more

Company replied

Rated 5 out of 5 stars

First Formations have been a huge help in sorting various admin tasks on our behalf - saving us a lot of time. They're reasonably priced, always very quick to reply, and have never been anything but p... See more

Company replied

Rated 5 out of 5 stars

I decided to use 1st formations as it showed inclusive packages when setting up my business. I’ve rated them 5* as I had meltdowns when arranging the information required for companies house, made... See more

Company replied

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Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About 1st Formations

Written by the company

1st Formations are leading online company formation agents in the UK. We provide a range of formation packages for incorporating companies limited by shares, limited by guarantee and limited liability partnerships.

We also provide a range of address services, including registered office, director's service address and mail-forwarding facilities, with our prestigious location in London's Covent Garden.

If you have any questions please contact us by telephone, e-mail or live online chat, and one of our highly knowledgeable team members will be happy to assist you.

About us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

I registered my company with 1stformations.co.uk

I registered my company with 1stformations under the name "kompakt trading ltd." and paid directly, but now I'm not receiving any replies. I haven't received my money back, nor have they registered my Ltd company. I think it's some kind of scam because at first, they said it was the passport, even though I know a few people who have also founded a ltd with the same passport. After that, I didn't get any response at all.

I hope I'll at least get my money back. Otherwise, I can't recommend this service.

September 29, 2025
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for your review.

I am very sorry to hear that you have had such a frustrating experience when using our services. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with our business.

We will need to investigate this matter for the purpose of resolving it to your satisfaction. I will email you shortly to open a line of communication and to discuss the matter. In the meantime, please accept our apologies for any inconvenience caused.

Kind regards,
Shan Creed
Service Improvement Manager

Rated 1 out of 5 stars

Regret going with them for so many reasons

My experience with 1st Formations has been disappointing for several reasons.

First, they promote their partnership with WorldFirst as offering great banking solutions. However, once WorldFirst realizes you were referred by 1st Formations, you’re given a restricted account that doesn’t support GBP and cannot receive payments from other providers. This should be made clear before referring clients — it feels misleading and more like a marketing tactic than genuine value.

Second, their director identity verification service is only available for new directors, not existing clients. Although they claim to offer full guidance and support throughout the process, when I requested verification as an existing customer, they simply refused. It gives the impression that they deliberately withhold services from current clients, focusing only on attracting new ones rather than supporting those who have already paid.

Lastly, the registered address issue is a serious problem. Because so many people use the same 71–75 Shelton Street address, it’s now frequently flagged by service providers. As a result, attempts to open accounts or sign up for services often lead to suspensions. This could easily be avoided if 1st Formations offered unique address solutions to their clients.

Overall, my experience suggests that 1st Formations prioritizes marketing and new signups over transparency and long-term client support. I would advise anyone considering their services to research carefully before committing.

October 16, 2025
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for your review.

I am very sorry to hear that you have had such a frustrating experience when using our services. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with our business.

We will need to investigate this matter for the purpose of resolving it to your satisfaction. I will email you shortly to open a line of communication and to discuss the matter. In the meantime, please accept our apologies for any inconvenience caused.

Kind regards,
Shan Creed
Service Improvement Manager

Rated 5 out of 5 stars

They don't answer or clarify .....

UPDATE: i was contacted by shan in regards to my issue and it was resolved almost immediately, which i very much appreciate. It was fast and very helpful and my query was investigative in a professional manner. I highly recommend their services, very responsive. Again thank you Shan.
.
i read some good reviews about them, but this could be a mistake .......i have paid and done everything they asked me, there was a small hiccup regarding the address proof, as it was not updated from my end, in which i clarified and sent them the required documents of proof and they have ghosted me since, they claim 24 hours to 48hrs but i haven't even received any response even after contacting them for an update......i hope they ain't scammers

October 13, 2025
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments! - Shan at 1st Formations.

Rated 5 out of 5 stars

It was a great experience working with…

It was a great experience working with Ms. Hellen and the 1st Formation Company. She was extremely supportive, explained every detail clearly, and was always available whenever I reached out. Her professionalism and dedication made the entire process smooth and stress-free. I truly appreciate her excellent service and highly recommend 1st Formation and Ms. Hellen to anyone looking for reliable support and guidance.

October 13, 2025
Unprompted review
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Alma! - Shan at 1st Formations.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fast

⭐️⭐️⭐️⭐️⭐️ Fast, smooth, and completely hassle-free

I set up my company through 1st Formations and the whole process was incredibly easy from start to finish. The online system was clear, quick, and everything was approved much faster than I expected. Their email updates kept me informed at each stage and the digital documents arrived instantly once the company was registered.

For anyone starting a new business, especially if it’s your first time, 1st Formations makes the process effortless and professional. Highly recommend.

October 13, 2025
Unprompted review
1st Formations logo

Reply from 1st Formations

You are very welcome, Adam. Thank you for your kind review! – Shan at 1st Formations.

Rated 1 out of 5 stars

it took 4 days for my company to be set…

it took 4 days for my company to be set up
Business bank account is with abank I did not want and I still waiting for that to be sorted
Not a quick process for the money you pay

October 4, 2025
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for your review.

I am very sorry to hear that you have had such a frustrating experience when using our services. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with our business.

We will need to investigate this matter for the purpose of resolving it to your satisfaction. I will email you shortly to open a line of communication and to discuss the matter. In the meantime, please accept our apologies for any inconvenience caused.

Kind regards,

Shan Creed

Service Improvement Manager

Rated 5 out of 5 stars

Exceptional Service

Exceptionally seamless sign up process whilst ensuring all regulatory compliance measures are met

September 1, 2025
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you so much for you kind review, Sie! - Sophia at 1st Formations

Rated 5 out of 5 stars

Easy to use website

I am a returning customer, having used 1st Formations before

Easy to use website

Efficient service

October 4, 2025
Unprompted review
1st Formations logo

Reply from 1st Formations

We are so pleased to hear you are a returning customer, David. Thank you for your support! - Sophia at 1st Formations

Rated 1 out of 5 stars

an unprofessional business

an unprofessional business

October 7, 2025
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for your review.

I am very sorry to hear that you have had such a frustrating experience when using our services. We set a high standard for ourselves, and we are so sorry to hear this was not met in your interaction with our business.

I would love to personally resolve this situation and to understand your concerns further. Could you please Contact Us here - https://www.1stformations.co.uk/contact-us/ with the subject "FAO SHAN" alternatively, if you call our general line and ask for myself specifically.

If you would like to discuss any issues, please do get in touch with me directly.

If we do not hear back, we wish you and your company all the best for the future.

Kind regards,

 Shan Creed
Service Improvement Manager

Rated 5 out of 5 stars
Verified

100% Recommended

They are so easy to deal with. Took away all the stress of setting up the business. The team was on hand whenever I needed sone assistance or advice. Top rated team

October 1, 2025
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Brian! - Shan at 1st Formations

Rated 5 out of 5 stars
Verified

Good time

Good time, feedback, organization and planning

September 29, 2025
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating! - Shan at 1st Formations.

Rated 5 out of 5 stars
Verified

Professional service

Professional service, prompt feedback and communication generally!

October 2, 2025
1st Formations logo

Reply from 1st Formations

It's great that you found our service efficient! - Shan at 1st Formations.

Rated 5 out of 5 stars
Verified

Fast, professional and reliable service

I had an excellent experience with 1st Formations. The whole process of forming my company was handled quickly and correctly, in the shortest possible time. What impressed me most is that they continue to support and manage the company to make sure everything stays accurate and compliant. Professional, efficient, and reliable service – highly recommended!

October 1, 2025
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, John! - Shan at 1st Formations.

Rated 4 out of 5 stars
Verified

Only one small issue!

The process was easy however the Credas check took 4 days to arrive delaying the formation and the guidance for the Credas check wasn’t particularly clear. Other than that an easy cost effective process.

September 30, 2025
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review! - Shan at 1st Formations.

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