Scott Stinson

There’s no way to cancel an order and get your money back, even if the order never arrives. On top of that, they’ll charge you an extra cancellation fee.

I placed an order through Glovo that was delayed by almost an hour beyond the estimated delivery time and still hadn’t arrived. I contacted support to cancel, and a Glovo representative assured me I would receive a full refund. However, not only did I not get my money back, but they also charged me a cancellation fee on top of it.

There’s no way to cancel an order and get your money back, even if the order never arrives. On top of that, they’ll charge you an extra cancellation fee.

I placed an order through Glovo that was delayed by almost an hour beyond the estimated delivery time and still hadn’t arrived. I contacted support to cancel, and a Glovo representative assured me I would receive a full refund. However, not only did I not get my money back, but they also charged me a cancellation fee on top of it.

This is a scam. I placed an order months ago and it still hasn't arrived. No reply from email, I've tried to contact them about 12 times.