Customer service told me my address was changed one month prior to my order being shipped and then I later find out they didn't change the address.

I was emailed telling me part of my order wasn't paid for, when I already paid for it on August 1st. Today is November 18. I called the same day I got the email and was told it's too late now for these trees and won't get shipped for another 6 months at least.

Terrible customer service and the company is too disorganized to provide even basic service like shipping baby trees to their customers.

It's a shame this company is failing their execution and unable to provide basic services.